Friendly staff and great cookies (as always)!!!!! The Biscoff one was definitely my favorite!

I love that every time I come here they have a whole different selection. It's so hard for me to choose! Today, I came in to grab a cookie. The employee was helping someone else and steered me to the kiosk. I was using one of my rewards and I told her. She advised that redeeming rewards works better on the app. I stood and stared at the display of choices. I stood there so long that she asked me if I needed assistance. I was just struggling to decide. I asked the woman ahead of me what she recommended. She said good old chocolate chip or s'more. I went with the s'more, ordered through my app and a minute later I was walking out the door with my fresh cookie. Pretty easy. I had a few other stops to make but when I got home my cookie was still fresh and crunchy. It was chocolatey goodness. I need to check the flavors more often. They are so good. I wish they were a little less pricey but it is what it is and when I want a cookie I want a cookie! read more

See all

Gave as a gift and Cookies were delivered beyond stale. I saw them myself The giftee was gracious enough to go back next business day and was told "tough"...they refused to replace... I was embarrassed...so I called. same story. Perhaps they are good if you stand there and make sure I will simply use See's from here on out Matter of time before this one closes too...did it to themselves read more

I've been to Crumbl in Carlsbad several times, but this past Friday was my first time doing an online order ahead. I ordered the soccer themed bundle for my boyfriend and it turned out so cute and well done. They even added a printed note on the outside like I requested, which I really appreciated. My order was ready right on time and the staff member working was friendly and helpful. The shop itself is clean, bright, and smells amazing. I also like that you can see the kitchen and watch everything being made. The cookies are fun and the flavors rotate often, which keeps it interesting. Some are definitely better than others, and presentation can be a little inconsistent at times, but overall it's still a fun treat. I really love that they offer mini versions too. I absolutely love when they do themed cookies for holidays and events. It actually gets me to come in even though it's a bit of a drive for me. Parking is easy with a lot available, though it does get busy in that whole Costco area. Overall, I'll definitely keep coming back :) read more

Crumbl - Carlsbad - Soccer bundle 6/12/26 - Bakeries Near Me - Carlsbad, California

Thanks to my friend Toby, I came here for the free thin cookies promotion after work. I got here at the right time just dodged a big family. I was the only one here after that family. I was expecting a huge line. It was fast friendly service! The s'mores is the best cookie! So soft and chewy! The marshmallow was the best part! It was so gooey! I want another one! read more

See all

Went here to purchase some cookies for my client. I haven't been to Crumbl in some time. I forget they have minis for purchase! They are so cute! Service is always super quick when I come in. Always nice! read more

Crumbl - Carlsbad - Bakeries Near Me - Carlsbad, California

See all

The cookies are amazing, large, tasty, delicious, and decent variety - especially with the rotating menu. This location is in a little strip mall in the corner of a Costco. The parking is spotty and I usually end up having to park down by the Costco and walk over. The staff here are not very friendly. They never have a smile on their face, never greet you, and seem annoyed when you ask them a question. Their iPad ordering machines are troublesome, and only 1 works well most of the time. The rest are not reliable, and it is annoying. Crumbl has a rewards program and you used to get a free cookie on your birthday, but now you need to accumulate 500 points throughout the year. This recent visit I got the overprice Dubai cookie. It was tasty, better than I thought. I would not order it again with the outrageous overpricing for Dubai chocolate. The cookie is large, and it was good, but not work the $ in my opinion. They have other better flavors and they are not premium priced. I also tried the chocolate peanut butter brownie, it was decadent, delicious, and almost worth the $. It was not as large as the cookies, but large enough and something I would order again. Photos attached. read more

See all

Who doesn't love a good cookie! Our kids are huge fans of crumbl cookies. The service is great at this location. You can self order which makes everything quick and easy. The display is very helpful because you get to see all the flavors and different sizes. read more

See all

Really disappointing experience, especially considering I spent almost $50. I placed my order through the app and was already disappointed to find out that one of the cookies I ordered was unavailable. I also paid extra for a birthday box, only to arrive and find out they were apparently out of those too. No one told me this beforehand, and instead my order was put in a regular box with a bow stuck on it, despite the fact that I paid extra for the birthday packaging. Then I was told they were out of frosting. At a cookie shop where so many of the cookies depend on frosting, I honestly don't understand how that happens or why more couldn't be made, especially when customers are continuing to place and pay for orders. On top of all of that, the store itself looked disgusting. There was food and debris all over the floor, and the display cookies looked like people had taken bites out of them or had been touching them. Whether or not that was actually the case, that's certainly what it looked like, and it was really unappetizing and gross to see when you're purchasing food. What made the experience even more frustrating was the customer service. One employee was sitting on the floor watching TV while I was there. Even if she was on a break, it's not a great look for customers walking into the store, particularly when the store is dirty and they're out of multiple items and ingredients. For nearly $50, I expected to receive what I ordered and paid for, or at the very least receive better communication and customer service. Instead, I left feeling like I paid premium prices for substitutions, missing items, a dirty store, and an overall disappointing experience. Definitely not what I expect from Crumbl. read more

Amazing creativity! I love the constantly changing variety. My daughter is crazy about these cookies and has begged me to take her here as a special treat. I've given in and taken her here to enjoy such flavors as the smores or key lime cookies. While she enjoys them very much, I find them to be very interesting but way overpriced and generally too sweet. And the vibe is totally sterile. Each time we've ordered at the kiosk and then picked up the box of cookie(s) the staff seem extremely nonchalant. It's almost robotic. And you can't sample the cookies at all. So while you might expect to have fun at the store and see and try new flavors, it's literally just a pick up place. Might as well order on doordash. read more

Good times here at Crumbl. Since it's Thursday they have the "Crumbl Thin Thursday's" where they have thin crispy versions of their cookies. Today I got the chocolate chip and it was super delicious. Sweet and buttery and lots of flavor. YUM! Totally worth getting a treat for yourself once in awhile! read more

Can't go wrong with any location of Crumbl cookies as their cookies are always on par. Honestly more like cake than cookies sometimes but still worth it and delicious! This location was no different in quality of their cookies. The only difference I experienced here is that no workers were available to take orders whatsoever. Everything was through the kiosks/self service checkouts. You can try to get the attention of a worker for help, but good luck because they are quite busy fulfilling orders. So service wasn't great but also not their fault. I did have questions since the app changed, but I will just go to another location. read more

See all

The online ordering process was so simple and easy, the server was friendly, and my cookies were ready for me when I arrived. The shop is very clean and minimalist ~ there's nowhere to sit. More a grab and go situation. Also: Dubai chocolate cookie is the best! read more

Always delicious recipes, if you don't know what to get you can never go along with the classic chocolate chip. Always make sure you get a smile but smile at the person first. Be kind to each other, and enjoy cookies. read more

Crumbl Cookie in Carlsbad is a fun spot for anyone with a sweet tooth. The cookies are large, soft, and packed with flavor, and the rotating weekly menu keeps things exciting with new flavors to try. The shop has a bright, inviting atmosphere, and the staff is friendly and helpful when it comes to picking your favorites. It's a great stop for a treat on the go or a casual dessert outing. Definitely worth visiting if you're craving freshly baked, indulgent cookies. read more

Crumbl - Carlsbad - Bakeries Near Me - Carlsbad, California

See all

So so yummy. Definitely worth the splurge! Key lime pie cookie is my favorite. Real ingredients

Excellent service!! Cookies were amazing!! Great selection!! Clean store! Fast service read more

Yummy! Everyone was kind and quick. Place was Clean and order was Ready when I arrived. read more

Crumbl - Carlsbad - Bakeries Near Me - Carlsbad, California

Received Valentine cookies from my daughter on Valentine's Day. Although they looked beautiful they were stale and could tell they weren't freshly made. Took them back on Sunday. Store was closed. Brought them in on Monday morning and the "manager" said there was nothing she could do. I would have let it go but they are very expensive cookies and there were quite a few. Very disappointed in this place. DO NOT RECOMMEND. Very poor customer service. Didn't even try to work with me. It's ashamed because we know a few people who come here but I will let them know what happened. Not a good move Crumbl. You lost quite a few customers. Palomar Airport location. read more

Service was great. They were very friendly! Cookies were amazing as always! I will go back for more

The taste is amazing. Really recommend going There The Customer service is also employees are nice.

Always receive good customer service. Never a complaint about the desserts. Places always kept very clean.

Overpriced. Staff is nice. But not sure the cookies are really worth the inflated price. Super expensive via DoorDash.

Our cookies don't look like the picture very often. here's another one... more blueberry glaze, please ! Don't mind the bites taken out, but check out the glaze or lack of ... read more

Crumbl - Carlsbad - Bakeries Near Me - Carlsbad, California

See all

Super clean space and really friendly staff! My fav crumbl location they also have great music taste

Crumbl is always tasty! Just one cookie is so filling it could be a whole meal. I loved the pancake cookie this week! Unfortunately I should have checked my box when I picked it up, because I had ordered the lucky charms marshmallow cookie but got a milk chocolate chip one instead. Was pretty sad about the mixup, as that was the cookie I was most looking forward to trying. The shop is very clean and well kept. You have the option to either self order at one of two kiosks or you can order at the counter. When I went it was one person working. The cookies are freshly baked and whoever is working at that time prepares the toppings to-order. They are somewhat pricey though, so I only get them on special occasions like today. Their flavors change each week, so I like to check in when an exciting flavor like Lucky Charms comes in. read more

Crumbl - Carlsbad - Buttermilk pancake, chocolate chip (not what I ordered), mint brownie, banana cream pie - Bakeries Near Me - Carlsbad, California

uhmmm. wtf. I ordered three cookies and this guy (glasses and mustache) stacked them all on top of each other. I go to pick them up and as I pick them up the bottom box, the cookie falls from it and fell on my toes. FACE DOWN. Then when i asked him if i could have a new cookie because half of it is in the floor, he ignored me at first and came back to scoff and say "well i can't do anything about that" pfffttt whatever bruh read more

Last Tuesday, 5/2 my son and I wanted something sweet after a big meal from Benihana. I've always wanted to try their cookies. Overall, the cookies are very big and had the right sweetness. My son and I split the Dulce de Leche first and it's probably our favorite out of the 4. When we got home, we split the rest and I ate my half of the Buckeye Brownie which was good as well. I froze the other halves. We were greeted as soon as we came in the store but we wished that at least one of them asked if we had ever been there before. We didn't know that it was a self order. Will check out the other flavors. read more

Crumbl - Carlsbad - Maple Pecan, Buckeye Brownie, Cake Batter & Dulce de Leche - Bakeries Near Me - Carlsbad, California

We have been to this location 3 or 4 times now and we have had more bad experiences than good. The workers have been rude and seem very cranky to be working. It is several young kids who don't seem to care about the customers. We had one experience where a single worker was friendly. During our last visit an older lady didn't know she had to use the self service machine to purchase the cookies, so she was just standing there confused why no one was helping her. She noticed us using a machine, so she was attempting to figure it out. I felt so bad for her. We also were disappointed with our cookie quality during our last visit. All of the cookies that should have been warm were cold and rock hard. They seemed as they were sitting around all day. We had to take them home and reheat them in the oven to try to re-create the warm factor, but they no longer tasted fresh at all. Lastly, the cookie dough cookie was lacking of the cookie dough that was supposed to be on it. Compared to what we saw on social, this cookie was very sad looking. We are planning on trying a different location going forward. read more

Crumbl - Carlsbad - "Cookie dough" - Very underdressed - Bakeries Near Me - Carlsbad, California

The Dubai chocolate brownie cookie was amazing! I work at veggie grill right next door and the worker was so sweet asked me about my shift and service was super quick! read more

First visit to Crumbl... You oreder/pay at a kiosk and then the employees box your cookies and call out your name when ready...easy and fast. All of the employees were friendly and helpful and seemed to be having a good time making cookies. As far as the cookies... Pink sugar: served chilled. Great sugar cookie flavor but feels under baked. The frosting is SWEET. 6/10 Key lime: Served chilled. Tastes like a key lime pie. Yum! 8/10 Churro: Wow! Served warm. The cookie is a light cinnamon sugar cookie with a crunchy edge. The frosting is amazing...sweet, fluffy and cinnamon-y 10/10 Chocolate chip: Served room temp. Toll House cookies on steroids! Great cookie with huge chunks of chocolate. 9/10. read more

Crumbl - Carlsbad - Pink Sugar - Bakeries Near Me - Carlsbad, California

See all

The best cookies ever! I don't even like cookies but crumbl has made me a fan!! The flavors are so fun and inventive.

Delicious and fast service my kiddo loved it so much a must buy. Will be back again in the near future

So delicious! Always fast service, and great mew flavors to try. Store is very clean.

I have a LOVE/HATE relationship with Crumbl's. Actually more of a CRAVING/DISDAIN. Every once-in-a-while I get a craving, and it's usually late at night. Luckily they're open till late, unlike any other store here in Carlsbad. Not sure how long that'll last ... Then, on the other hand, I think their prices are ridiculous for something I can SO easily make at home. When I feel like it. See, I go back and forth. These days I'm watching my extra spending, so you won't see me here. But I MAY break down and grab 6 cookies to surprise my family. :/ The cookies themselves are good. Always fresh! But the toppings are a bit over-kill. They're super sweet, like REALLY sugary. I guess that's not all bad, depending on if I've got a bad craving. See what I mean? I go back and forth. I'm guessing most do ... read more

Crumbl - Carlsbad - 4-pack - Bakeries Near Me - Carlsbad, California

Wow who would've known that the hype was real! Delicious cookies! I had the m&m and wow that texture & flavor was amazing!. Try not to finish a whole cookie in 1 sitting =) read more

Crumbl - Carlsbad - M&M cookie - Bakeries Near Me - Carlsbad, California

the service was amazing! The cookies were yummy and tasted delicious! The ambiance was great too!

Crumbl is the best!! The cookies are dangerously delicious and come in the cutest presentation boxes -- perfect to gift to friends or teachers. The staff is always so helpful, patient, and knowledgeable. Milo helped us last time with our order and was so nice. Great experience!! read more

Pricier than other cookie spots I've been to buy that doesn't take away from it's taste! Worth a visit if in the area. It's clean and organized. Enjoyed our cookies back in our suite at the Legoland Hotel. read more

Crumbl - Carlsbad - My son enjoying his birthday cookie! - Bakeries Near Me - Carlsbad, California

Food (5/5 stars): We loved Crumbl's Blue Monster and Peanut Butter Nougat! Both 10/10 Experience (4/5 stars): * Price: pretty pricey but worth * Wait Time: minimal on a Monday evening * Service: good * Parking: there's a parking lot * Ambiance: it's a cookie shop with no seating read more

Crumbl - Carlsbad - Blue Monster, Peanut Butter Nougat - Bakeries Near Me - Carlsbad, California