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    Crumbl - Canton

    2.4 (49 reviews)
    Open 8:00 am - 10:00 pm

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    Inside sample cookies at counter.
    Jonathan G.

    Waiting 30 minutes in line... at 10:30pm on a Saturday night... in a light drizzle... in Canton, Ohio. For cookies. 2022 has officially entered bizarre-O status. :-) The well known national cookie chain has made its way to little old Canton, Ohio. Was the hype surrounding this little slice of cookie heaven worth it? In one word: Mostly. Arrived a minute after 10pm, to my surprise, there was still a line, even at that late hour. I'm guessing it's partially because it's new, and partially because it's one of the few places open till midnight and not on "pandemic hours". Kudos to them for bucking the "close at 9pm" trend that seems to have taken over. I got in line and waited. And waited. And waited some more. Considering there were less than 10 people in front of me in line, I was a little disappointed that it took 25 minutes to get inside. Part of that was because if you placed an online order, they let you jump the line and come inside. NOTE: Order online to skip the wait! Once inside I was greeted by a kid at the counter, who was friendly and attentive. Told him the four cookies I wanted to try, and he gave me a total. It was a little cringe for him to say "would you like to leave a tip? 15%, 20%, 25%?" I'm not opposed to tipping *at all*, it just seems kind of pushy to go about it like that. Maybe if you order on one of the kiosks, it gives you that option. I ordered with a person, because the kiosk was occupied when I was ushered in. Anyways, to the cookies... I got classic peanut butter, lemon, strawberry pop tart and chocolate toffee something-or-other. Let's start with the hands down winner: strawberry pop tart. A sweet, gooey mess of a cookie (in a good way) with a classic butter cookie, made with a warm strawberry filling, topped with a melty white almost marshmallow frosting, with sanding sugar and a mini pop tart. Five star for sure. The lemon was my second favorite. Warm vanilla cookie with a freshly swirled topping of a smooth lemon frosting. It got 4/5 stars from me. The peanut butter was pretty standard as peanut butter cookies go. Nothing exceptionally good or bad about that one. The Chocolate toffee was a little disappointing. Not that it was bad, it just had toffee (which I love) and chocolate (which I also love) but they didn't really mesh for me on this one. I guess I had really high expectations and it was just kind of ok. It was definitely nice to know each cookie was made when you ordered it. And the taste proved it. When cookies are warm and gooey, it's always better. That's science! At over $3 per cookie, Crumbl ain't cheap. It will be interesting to see how that price point plays out in the Canton market. There are lines now, but after the novelty wears off, it's going to come down to value for your money. $31.50 a dozen, for cookies, is a little crazy. But so is waiting in a 25 minute line, in the rain, for cookies on a Saturday night. With the Giant Eagle bakery, Starbucks, and Einstein Bros all within shouting distance of Crumbl, they're going to have to stay on top of their game, and hope the rotating flavors and service keep customers coming back for more. To a lot of people, the whole thing is crazy. Crazy enough that this just might work...

    Christina D.

    Ordered on the app and my order was done early. Quick service for a Saturday; it only took 10mins to have my cookies ready. Love the concept of rotating flavors and the cookies are usually really rich and decadent. Price is reasonable considering my local bakery sells basic flavor cookies that are 1/4 of the size for $2-3 each and these are less than $5 each and you get a massive cookie.

    Chad D.

    Well we read the reviews for this location, but ignored them because after my first experience at a Crumbl in Orlando last month I needed to take my family here! We are huge Insomnia cookie fans and I think these are just as good and some are better! Yes the elephant in the room (not including all of us that keep eating like this) is the line! It was wrapped around the building on a Saturday afternoon but it kept moving and we were in within 30 minutes. If you don't expect to wait when the line is already outside the building, don't get out of the car nor sit on your phone and complain about it. They only had 4 cookies to choose from but as you'll see in my picture all good choices. I came home and cut 3 into 1/4 pieces (ok maybe 1/3 pieces) and nope! I couldn't even finish that, felt like I was going to go into a diabetic coma half way through... and I'm a typical over weight Midwesterner! Will we back? Heck yeah, they are freaking amazing/high priced cookies! Are they about $3/ea. yep and they are easily a 2-3 serving cookie too.

    Absolutely love the cookies and how fresh they always are! It's a little expensive but the quality and size makes up for that

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    3 years ago

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    1 year ago

    Cookies never look like they do on the app but are very good. I hate using the laptops to order. Would rather have a person take my order.

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    Alex S.

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    1 year ago

    I love the cookies and I look forward to looking at the menu every week ! the banana pudding is my favorite!

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    1 year ago

    Everything is usually good, store seems clean. Dont like ordering on kiosk like to order with employee

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    2 years ago

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    2 years ago

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    1 year ago

    paid 40 for a dozen they were all cold and hard and the red velvet had no icing on them what a waste of 40

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    3 years ago

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    2 years ago

    love their cookies but running out early in the day and saying you will have more is not cool when you are not going to have more

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    2 years ago

    i was dissapointed no cash the cookies were warm and fresh the kiosk shouldn't be the only way to order cookie

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    2 years ago

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    4 years ago

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    2 years ago

    wishing they had vegan cookies :( i dont know why people are so hyped about these cookies.

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    Page 1 of 2

    Ask the Community - Crumbl - Canton

    Review Highlights - Crumbl - Canton

    I ordered with a person, because the kiosk was occupied when I was ushered in.

    Mentioned in 2 reviews

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    Crumbl - Canton - bakeries - Updated May 2026

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