When they first opened it was the "welcome to crumble" I still visit this store because it is the closest to me. But they do not welcome you in like they used to, the ordering system is done by you at the front unless an order was placed online. They are still friendly just seems to have lost its spark from when they first opened. The cookies are always amazing! read more

Great cookies, but waited almost a half hour the last two times we've been here for an order, even using the app.

Order on the app as there is always a line! Weekly flavors that change every week! So sweet share with someone you love! The CRUMBL is my fav cookie spot! Tight parking bc so good they stay packed. Pumpkin cheesecake was chef's kiss read more

Crumbl - Broken Arrow - Pumpkin Roll - Bakeries Near Me - Broken Arrow, Oklahoma

Ordered 6 cookies and never got them. Wasted $47. Only putting random words here because apparently I need 85 more. read more

Crumbl has the best cookies ever. We have been frequenters here since they opened in BA in 2021. We love that there are new options each week. Even the worst cookie we have had from Crumbl was still pretty good!!! Our all time favorites so far have been Blueberry Cheesecake, Iced Snickerdoodle, Kentucky Butter Cake and Cookie Butter White Chip ft. Biscoff. read more

Crumbl - Broken Arrow - Chocolate Crumb ft. Oreo, Cookie Butter White Chip ft. Biscoff, Peanut Butter Crisp ft. Butterfinger, Lemon Cream Pie - Bakeries Near Me - Broken Arrow, Oklahoma

Consistently good! The Dubai brownie is amazing! Service is good and fast. Ambience is good, clean, with good display.

I LOVE Crumbl cookies and can't believe there's one now in town! I'm not sure why everyone is so angry with their reviews. This place is the best!! I've driven here twice for the cookies of the week. Im from LA so now when I come to visit I will be able to get my fav cookies here in broken arrow! I've tried quite a few these past two weeks... There was a lemon bar cookie, Christmas sugar cookie, peppermint chocolate, sticky bun, chocolate cosmic brownie, Kentucky butter cake, snickerdoodle cupcake, twix cookie, and pineapple whip! So many great flavors and they were all fantastic! My personal favorites were lemon bar, peppermint chocolate, and chocolate cosmic brownie. The lemon bar cookie was a delicious buttery melt in your mouth shortbread cookie with lemon curd topping which was to die for! And the peppermint chocolate cookie tasted like a perfectly combined minty chocolatey goodness. Gooey chocolate chewy cookie with the subtle hint of candy cane pieces. So delicious! And the cosmic brownie! Oh. It was just delicious. Gooey chocolatey cookie base with delicious chocolate ganache like topping and rainbow candy pieces on top! This place is just 10/10 and a must try if you haven't! read more

Crumbl - Broken Arrow - Snickerdoodle cupcake, Kentucky butter cake, Twix, and pineapple whip! - Bakeries Near Me - Broken Arrow, Oklahoma

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I have had good and bad experiences. Consistency is what's missing. Sometimes they say hi. Sometimes they have the cookies you want.

Everyone raves about these cookies so I just had to try them and see if they live up to the hype. We walked in the door and there's a huge line, I think we waited 20 min and nobody even helped one person in line. They were filling mobile orders and not waiting on the in store customers. That doesn't seem like a good plan to me. We decided to order on the app while waiting and by the time we downloaded and started our order they were out of 2 of the cookies we wanted. So only 4 kinds left, we got 1 of each. Honey bun, cookie cup, milk chocolate chip and M&M. A 4 pack was pretty pricey, in my opinion, at $13.18 for 4 cookies. Yes, they were large and yes they tasted good but seriously I could make them for way less! With the whole wait time and then running out of the flavors we wanted I don't think we'll be back. read more

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One of the first things that I love is you can order your own cookies you don't actually deal with somebody, touchscreen to place order make your payment. it was really quick that they were very nice family love them they were delicious there was the s cinnamon fried bread, the chocolate chip, Oreo, strawberry shortcake and animal circus read more

Crumbl - Broken Arrow - Bakeries Near Me - Broken Arrow, Oklahoma

Nice to see something different in the Broken Arrow culinary landscape. Crumbl offers up a new variety of cookie flavors each week. They usually post the flavors Sunday evening in the app. Be sure to order ahead and/or try to get here early to get the flavors you want, because they do sell out from time to time of some popular cookies. The price might seem steep at first glance, BUT they cookies are huge. We like cut ours into 1/4ths and eat them that way throughout the week. They stay really fresh and keep well in the fridge. All in all, I like the cut of their cookie jib here! read more

Always enjoy our visits to Crumbl. Greeted with a smile and fast service. Never got a cookie we didn't like! Today we tried the Oreo mallow sandwich and it was unreal! Clean restaurant and easy to use app! read more

Always yummy! Sometimes the cookies are a little harder than what they usually are, but overall they're always good!

Cookies are ok and unique. But the process of ordering needs to be advertised at the counter. The person working or a sign should let you know to order at the kiosk. Customer service has to be better for me to go back. Cookies are not that great. read more

Best.cookies.ever!!! I wondered why people always wait in long lines to get cookies here but now I know. I finally was able to catch them without a line and stopped in. The cookies are so moist and huge! Although pricey, they're very filling. The cashier wasn't too friendly, so good thing the cookies are delicious. Definitely will be back! read more

Crumbl - Broken Arrow - Bakeries Near Me - Broken Arrow, Oklahoma

Here is the short review...GO NOW...RUN...WHAT ARE YOU WAITING ON!! We had to figure out what all the hype was and oh man...now we know! We waited in line 30-45 minutes but it was totally worth every second(more on that process below)! We ordered the party box which is a dozen of your choice of cookies. They had 6 flavors this week so we got 2 of each and delivered half to my parents...only because we are nice . Then because we had been tempted by all the amazing smells and reviews we also got a single of the Snickerdoodle Cupcake flavor to share and eat on the drive home. oMg DeLiCiOuS...never have I ever had a cookie so dang good. It was warm, creamy, perfect, and heavenly. For those that have never been, here is a quick little run down! First since they are so busy right now they are only allowing 2-3 groups in at a time. The line forms outside but you are in the shade so it was not bad at all. There is a staff member that waits at the door and visits with you making sure you know all the deets of the place. As you get closer to the door, you start getting wafts of the amazing goodness that is awaiting inside. Just a quick little tease that has you even more excited to get in. Once you get inside you go to the counter place your order and pay. Then you step over to the big counter and wait while they freshly pack your box of cookies and ice them at that time so it is all fresh and the cookies are served warm! (With the exception of the sugar and maybe a few other depending on the weekly flavors, those are served chills and it amazing). They then present you your box and show you your cookies to make sure they are perfect and you are on your way! Now here is the scoop on the menu and flavors...they change each week!! Each Monday they announce the weekly flavors!! The only ones that are weekly are the sugar and most weeks milk chocolate chip. Umm...talk about fun and makes you want to go back each week to get the new selection!!! Now seriously, why are you still here? Get over to Crumbl!! read more

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When we came to the register we were not greeted. Employees just walked by; there were some employees just talking and standing in the back. Although there was a cashier in the front, I had to use the Ipad to place my order because she didn't acknowledge the fact I was standing in front of her. Cookies were too sweet! Idk what the rave is about this place but there is definitely nothing fancy or yummy about the basic cookies sold. read more

It's a pretty darn good cookie and the best part is you can get it in the middle of the evening when you need some dessert. I do recommend ordering ahead and using the curbside pick up. It's quick gets fast it's easy and just bring it right out to the car. read more

I go every week even though I don't eat even half of the four or six pack. Yea I'm a Crumbl addict and I'm in the Crumbl groups and I know that this place in broken arrow knows how to put together a cookie. read more

Crumbl - Broken Arrow - Bakeries Near Me - Broken Arrow, Oklahoma

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I have tried this place atleast 4 times and I have yet to figure out what the hype is about. The cookies are severely lackluster in flavor, expensive, and simply not good. However I finally found a cookie (macadamia nut) that was pretty tasty this week but unfortunately it was served to me almost completely raw with hardly any macadamia nuts even in the cookie. It was so bad that I left over half of the cookie because it was completely inedible. I will not be back. read more

Crumbl - Broken Arrow - Raw macadamia nut cookie - Bakeries Near Me - Broken Arrow, Oklahoma

Cookies were subpar. They all needed more sugar. More flavor. The lemon crinkle tasted more like a sugar cookies with a hint of lemon, the snickerdoodle didn't taste like a snickerdoodle, and chocolate chunk wasn't good at all. read more

SUPER UNHELPFUL LOCATION!!!! My sister came in for her birthday free cookie but since the voucher wasn't loading on her app they wouldn't let her have the cookie... it's a cookie yall.... like 1 cookie. she has the app, she has rewards. if it says "free cookie on your birthday" then you should get one. Staff was rude to her and unhelpful. Know how to work your own app or don't work there. Be nice to customers or DO NOT WORK THERE. My sister turns 30 today, had her drivers license to show her birthday since the own workers didn't know how to use the app but they wouldn't accept it bc they don't know how to work with the app??????? SO RIDICULOUS. we will go other places. this location sucks. read more

The curbside pickup has been completely hit or miss as far as service goes. On my visit yesterday there was not a big line outside, maybe 2 people max (constantly) at a time waiting to go in. I parked in a designated pickup spot in front of the door (happy to see these) and waited for 30 minutes after check-in before any boxes were brought out for neighboring cars. The people inside were getting their cookies much faster than any of the cars outside, which there were several. A single employee came out with stack of boxes and was flagged down by the car next to me. She told the car next to me that someone would be out soon with her order. 5 minutes later a different employee came out and brought her order to my car - when I told her my name she said she would be right back with mine, that the other employee had forgotten several orders. The app said I had picked up my order, along with a woman that ended up walking to the door to retrieve hers (I overheard her tell the worker that came to my car). I believe what happened was the employee delivering the boxes marked a bunch of orders as delivered when they had not been brought out yet. I have had very quick pickup orders from them in the past with much longer lines, so I believe this goes back to training. Please help your employees with organization and task management. The to-go orders should have been filled before / along with the store orders since we have to choose pick up time windows. I know some workers are doing their best so I hope they can work together and fix the kinks. Also, one of my cookies was completely missing it's frosting and I was in such a hurry to leave for an appointment that I decided not to mess with getting it corrected. Still tasted good, it was just incomplete. read more

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Usually a home run. These cookies weren't warm and didn't taste fresh. Usually they're worth the almost $20/4 cookies but today def not. Might reconsider next time too. read more

I've already been here three times since they opened less than a week ago and I live on the other side of town almost in Jenks. The first couple days was a little rocky. You could tell that they weren't quite ready for all the hype, but that did not impact the quality of the cookies. Same great quality that I've had it every other Crumbl I've been to. By Saturday early afternoon, they had got themselves in a groove and we were in and out (with a full lobby, mind you) within about five minutes. The owner is super sweet, and she was working to create personal connections with us while we waited for our cookies. The staff who I've interacted with are also very friendly and we're all really nice to my toddler. The only thing that would make this location better is if they had the space for some indoor seating. With the heat and humidity we have here, it would be nice to be able to sit and enjoy our cookies in the AC, but that's trivial. read more

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My wife brought some home to me last week and now I have to budget in $200.00 a month for these amazing cookies. To say I'm a cookie "snob" would be correct, with years of taste test experience. I wake up and crave your cookies and immediately look for a poor alternative, since I've devoured these tasty masterpieces. I personally want to welcome you to BA and thank you for being far enough away that I can control this addiction. Thank you, Steve read more

Great service. The cookies aren't bad. Nice variety to choose from each week. Price is better by the dozen.

The actual cookies are worth more stars but the service is terrible. The signs says they allow 5 customers and there was 1 person in there. We asked and they said they were overwhelmed. They care more about the to go orders that may not be here yet. read more

Crumbl - Broken Arrow - Bakeries Near Me - Broken Arrow, Oklahoma

The cookies are delicious and I know they're new and business will slow down but they should have prepared for the huge rush opening week. Things have been out of control in person with wraparound lines so I've avoided but today I ordered hours ahead of time for curbside for a specific time slot and when I got there, I was 15th in line. Had to wait forever! If they can get it together, I'll update my review but avoid this place for another few weeks at least. read more

Who doesn't love a Crumbl cookie? I had the Andes mint one the other day and it was amazing

Let's talk about Crumbl. We finally drove by when there wasn't an outrageous wait and stopped. Wish we hadn't. I had the fruit pizza, which is probably one of the worst food items I have ever eaten. The cookie did crumble, but it has the consistency of sugar cookie dough left out in a hot kitchen overnight and then refrigerated. Thick, doughy, I wasn't sure that the base had even been baked. Perhaps it was waved over an organic soy tea light candle. If the candle had been scented, the cookie might have been flavored. The icing was a thick glob of butter cream. Thick. Cold. Glob. Spread thickly across the cookie. Half as much would have been enough. Have you ever eaten an entire can of icing from Walmart in one sitting - it was like that. Topped with festive fruit. Except the fruit was sad. Rather than a green jewel, the grape was imperfect with multiple brown scars across the surface. The two blueberries presented as withered and wrinkled, the faded memory of their plump self as a presentation of your great grandmother's lost youth - it surprises you when you see her in old pictures and makes you recognize what a beauty she was in the day, but we all feel the sadness because those days passed long ago. The raspberry was a bleeding mush, placed just moments before it's structural integrity gave way and it collapsed into the mushy goo. When removed it left an unattractive red stain on the butter cream. The mandarin slice, plump and juicy, was unbalanced by the complete lack of sweetness and flavor in the cookie, a crasher of the party, an unwelcome surprise, the brainchild of an amateur food artist that insists that something alive and orange must go right there. It must be something like something else, they arrogantly say to the nodding elite waiting in line for their artistic wisdom, without being nearly as good as the thing it's supposed to be like, this is the essence of the art. I vote no on many places but for a $4.00 cookie that takes 20 minutes or more of my life to get, that I could make myself by leaving some frozen refrigerator dough out in the Sun, that isn't made with care or concern, I just expect something worthwhile. Shouldn't you. read more

The cookies are so good, we got a variety and each one was so yummy. The staff was very nice, patient and helpful. The inside was super cute and it smelled so good. Will definitely be back. read more

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it was ok but the service was really good and so was the atmosphere the food and the cookies was really sweet almost to sweet but overall it was ok read more

I don't understand the point of ordering ahead if they aren't going to put your order together until after you check in. Makes for a long line of people waiting as well. Never a quick process. The s'more one looks very disappointing. The marshmallow is nothing like advertised. This wouldn't be that big of a deal if you weren't paying a premium for a quality cookie. read more

Crumbl - Broken Arrow - Bakeries Near Me - Broken Arrow, Oklahoma

I preordered the night before. Paid via the app. Next day, went to pick up my cookies and they were "sold out" of the one cookie I went there to try. HOW?! I PREORDERED. Why was my order not packed and set aside? Come on, now. This literally makes no sense. read more

The curbside is awful. The window of time is 40 mins, in actuality, you wait an hour or more after you check-in. I don't blame the employees, I blame the management team for the hiring, training, and overall getting a proper solution in place since crumbl has been around for a while now. read more

The cookies are really amazing. We had quite a long wait however and it seemed like the staff was a little bit overwhelmed. It would be really nice if the customers could see what the employees see as far as who's cookies are being prepared and when they will be ready instead of just the employees be able to see it. I felt like we are standing there with no idea when I order would be ready. read more

I've tried a lot of cookie stops in the Tulsa area. This one is just okay. Third time should be a charm, but after three tries, I just wasn't impressed. I wish I could put my finger on why? I guess I felt like the cookies were a little dry, not soft and chewy the way I want them to be. I do like that they rotate flavors, but their flavors are just okay, nothing special. read more

Today I decided to cheat on my diet (heavily). I ordered panda express and crumbl cookies. I ordered a 4 pack of cookies: chocolate chip, peanut butter reeses pieces, corn bread, and vanilla sugar. They arrived on my doorstep warm, even during a cold and snowy day. Now, let's talk flavor. I loved each one, as they were everything I hoped for. The chocolate chips were chunky and gooey. The vanilla sugar had soft frosting on top that tasted authentic and not artificial. The corn bread was my favorite. It wasn't over the top with sweetness. It was buttery, with the corn bread-grainy texture one expects when eating anything with cornmeal in it. Very unique! I definitely needed milk with the peanut butter reeses pieces cookie! So, the only con to these cookies were that they were pretty undercooked. The sugar cookie was translucent in the center. They definitely needed to cook longer. Other than that, they were amazing! Will definitely order again in the future! read more

Crumbl - Broken Arrow - Peanut butter reeses pieces and corn bread cookies - Bakeries Near Me - Broken Arrow, Oklahoma

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Delish! So soft and scrumptious! I love the variety! Some warm, some fruity, chocolate, iced.