CASABLANCA EXPRESS …read more... I encountered two employees...Jeff(first) and Julio (second) if I would've encountered the second employee first, Julio, this would be a 5 Star rating.... Let me start from the beginning... it is SO HARD to get in contact with a live representative (no matter what time you call). The recording says to email (you'll receive a response in 3 business days)--no one gets back to you; or go on the website (and chat with to a live agent) ... live agents ARE NOT available in the chat feature online AT ALL no matter what time you try. I tried Calling a few times throughout the day being on hold over 30mins and not getting anyone... Today I thought I was LUCKY, someone named JEFF picked up the call after I was Waiting 22minutes! I thanked Jeff for picking up and explained how difficult it had been to get ahold of a person. I told Him I had two matters to discuss...I began explaining the first matter ... i submitted my activation online which told me i would receive an email with the tax form and when i went online it wasn't linked to my account he told me to login and i can print the form he put me on hold as i logged in (which was unnecessary given i waited 22mins and we were only on the call for 3mins at this point) I logged in and told him there was no option to print he instantly said 'let me transfer you' didn't wait for a response and i wax Transferred to a voice mailbox (mind you i told Him i had Multiple things i called About). I tried Calling back a few times and finally got ahold of someone else, JULIO... i explained My frustrations with Julio and he assured me my experience would not be the same. He was right!!! He was able to help me and went above and beyond!!! He answered all my questions, sent me the tax deposit forms and was completely amazing!!! There should be more JULIOS in this business!!! He put customers first!!!! Thank you Julio!

I saw their booth at a local fair. They had computers set up to put your information into to "win a…read morecruise." What do you know, they called and said I won a cruise! As other reviews below state, you really have not won a cruise. They call and tell you that you have to come and attend their 90 minute hard sell pitch, where they try and sell you a multi thousand dollar "travel agent package." Read the ample other bad reviews for this place - do yourself a favor and google them and see what Reddit discussions say. Don't trust me, do your own research. :)

Horrible, they setup our trip to Israel and set my husband and I in two separate seats. When I…read morediscussed it with Cindy, she didn't want to change it, so I had to send he a nasty email. She agreed to fix it but when we got on the airplane, we were seated all the way at the back and in two different rows. Not what she had discussed with us.

Pam at Transglobal is wonderful and so on top of everything. She took all the headache out of…read morehaving to plan our honeymoon. She's booked us an amazing honeymooon in Cabo, I cant wait to go! I highly recommend let them plan your next get away and just sit back and relax!!

I worked with Micki on a Mediterranean Cruise including the flights to and from Europe including a…read moreshort stay in a hotel and all the necessary transfers. I was very pleased with the attention to details and her expertise supported by her knowledge experience and understanding my needs. I would definitely recommend her for any travel needs or advice.

My daughter and I had a very nice experience working with Micki King. She was kind, professional,…read moreand quite knowledgable. She emailed us all the information we needed for Great Britain and stayed on top of our reservations. It was a pleasure working with her, and we would definitely use Micki's services again as well as recommend her to friends . Roseville Travel is lucky to have her in their employ!

Sarah put together the most amazing honeymoon for my husband and I on very short notice and it was…read moreflawless. We visited Thailand and Bali and everything went very smoothly. From flights, to drivers to greet us when we landed to beautiful hotels, we were well taken care of and felt completely safe in counties we've never been. We'll definitely be going through Fab Fares in the future and using Sarah.

From the owner: We specialize in international destinations, cruises and group travel.read more

We have made arrangements with BC travel several times. They are always helpful even if the…read morealternative is cheaper. The best service is the visa one which allows us to get a visa easily with their assistance. We have traveled to Australia and Europe using the services which allowed us choices in traveling with reasonable prices.

Every year my company awards trips and travel vouchers to our VIP Customers for meeting sales and…read morepartnership goals. Because these trips are going to our most important customers, they have to be perfect. I have trusted Birdcage travel for the last 6 years to make these trips perfect for my customers. I contact Birdcage with my wish list, and they do the rest. Great service, amazing prices and unbeatable locations are just a few of the perks in using Birdcage. They are helping me send my customers to Mexico, Disney and Italy this year. Thanks Birdcage Travel.

A wonderful experience! Not only do they have the best prices but also very very responsive,…read moreprofessional, knowledgeable, transparent and will work hard to get your questions answered and tailor the vacation to your personal unique needs. I am a repeat customer and have an excellent experience each time. Thank you Sweet Travels for your good work!

From the owner: Home-based travel advisors, more than 15 years of experience in travel arrangements. Contact us to…read moreget your best quote! FYI WE DO: Air tickets, Cruises, Honeymoon Packages, First Class & Business class best airfares, Hotels, Carrentals, Humanitarian Airfares (Include two free luggages and many more options), Missionary airfares Include two free luggages or more, Multi Travel ltinerary, Package Tours Tour Guide, Tour Packages,Tours, Transfer transportation, Transport to/from Airport, Travel Accomodations, Travel Advisory, Travel ltinerary, Travel arrangements, Travel packages ETC

I can't thank Dee Garcia enough for all the fabulous cruises she has booked for me over the years!…read more I am now Elite status thanks to Dee and her over the top help! Her service goes above and beyond, just helping me with a vacation. She has the personal touch and goes out of her way , at any time of the day to assist. Just booked Tahiti for 28 days and it is a once in a lifetime trip, which if it wasn't for Dee Garcia at Ships and Trips travel, I would never be able to do this. She is not just my travel agent, but I consider her family! Thank you my friend.. TT

A little late but still worth mentioning.Catherine Williams @ Ships and Trips travel assisted with…read moreplanning my 40th birthday boyz trip to Cabo,Mexico.From good recommendation of awesome Riu Palace Baja California - Adults Only - All Inclusive to all the travel plans.I can't thank her enough for the awesome job she did! Thanks again @catherine@shipsandtrips.com Chris Rono

Loved our personal butler! Shonne Elgin did an amazing job helping us book my birthday cruise to…read moreAlaska. I specifically wanted to go on a small cruise ship and she enthusiastically recommend Silversea Lines, which I'd never heard of. With only 350 passengers, this was a fantastic, luxury cruise with our every need catered to. It was amazing, all inclusive, and my husband, a first time cruiser and skeptic, loved it! Lucked out and had good weather taking wonderful shore excursions whale watching, hovercrafting to a glacier and flying in a float plane to a lodge where we feasted on fresh Alaskan Crab. Shonne was very professional in booking our cruise, hotels, airfare and helping with special requests. Couldn't have done it without her. In fact, she even pulled some 'strings' to have the Vancouver Symphony play an outdoor concert on the Vancouver Waterfront when we disembarked just to celebrate MY birthday. Now that's a GREAT travel agent. Highly recommended!

From the owner: Experience Makes the Difference!read more

There is no such thing as a free lunch. I went yesterday (1/13/2021). I got a call to attend the…read morepresentation on Tuesday (1/12). I was told I would receive 2 RT airline tickets to anywhere in the contiguous US (not Alaska, Hawaii, or Puerto Rico). Then I was told that if I attended Wed or Thur, they would also throw in 2 free nights in a 5 star hotel. I had one year to use both. They said that if I didn't want the airline tix, I could choose airpods, an android tablet, or a smart watch. When I said my wife could come, they said she would get a $100 restaurant discount card for attending. I have attended a bunch of these pitches in the past and there are always gimmicks and limitations, but this one was the first where I got absolutely nothing of value. None of the prizes above is as described and each of them requires you to pay something MORE to use. First, the airline and hotel are not separate. They are a package deal and good only on weekdays. If you stay longer than 2 nights, you must pay the regular rate for the hotel you are at. No, you can't check out and get a different hotel. You will be charged the regular rate at the hotel (even if you check out and use a different hotel or a friend's house) until your return flight. There is a $50 booking fee, plus air and hotel taxes. If you choose one of the devices, you don't leave the presentation with it. Instead, you get a coupon to take online and select your gift, for which you are charged a "small" shipping and handling fee. The "airpods" shown on the coupon were the same ones we bought our daughter for $10 recently. I assume the shipping and handling fee will cover that. The restaurant card requires you to sign up for a restaurant club with a $25 monthly fee in order to use. Like I said, no free lunch! Now I feel I was scammed in order to attend. Luckily, I live within 10 miles of the place so no big loss. If you are attending for the prizes, I wouldn't recommend it. The product wasn't right for us, but it may be for you. If you sign up, you can get a couple cheap trips (cruise and Mexico resort) as a bonus. Maybe that works for you and you can attend and find out. But don't expect anything of value for attending.

I had a very disappointing experience with this company. I was charged for services that were never…read moreclearly delivered, and the value provided did not match what was promised. Communication was unclear from the start, and I felt misled about what I would actually receive. Despite making payment, there was little to no tangible service provided, and my attempts to get clarification or resolution were frustrating and unproductive. Transparency is extremely important when dealing with travel-related services, and unfortunately, that was lacking here. I would strongly recommend that anyone considering this company ask very detailed questions upfront and get everything in writing before making any payment. Based on my experience, I would not use this service again.