Yvette is the best. We've used her now for about 12 years. She is friendly, courteous and gets the…read morebest deals fie all travels. Wouldn't use any one else.

We booked a trip for six to Maui and when it came time to the trip try to check in we were told by…read moreHawaiian Airlines it wasn't a regular trip and we couldn't check in and we had to go to the airport several hours early to check in.. TA advised arrive at the airport two hours in advance even though security only required one hour just so we could check in- no help!! Also we were charged $800 for Insurance that I never had requested didn't see and would never have ever paid for- Of course my fault for not looking in the details because I was super busy working Went there four times to pick up our tickets and they were closed Guess the time of the travel agent is no longer meaningful/ worth it?

I loved working with Melissa to plan my family's trip to an all-inclusive! There were so many…read moreoptions and I was just so overwhelmed and didn't have time to plan and Melissa took care of everything. She was organized and concise. I loved how all I had to do was just show up and enjoy my vacation. We will definitely be using her again!

I can't thank Dee Garcia enough for all the fabulous cruises she has booked for me over the years!…read more I am now Elite status thanks to Dee and her over the top help! Her service goes above and beyond, just helping me with a vacation. She has the personal touch and goes out of her way , at any time of the day to assist. Just booked Tahiti for 28 days and it is a once in a lifetime trip, which if it wasn't for Dee Garcia at Ships and Trips travel, I would never be able to do this. She is not just my travel agent, but I consider her family! Thank you my friend.. TT

A little late but still worth mentioning.Catherine Williams @ Ships and Trips travel assisted with…read moreplanning my 40th birthday boyz trip to Cabo,Mexico.From good recommendation of awesome Riu Palace Baja California - Adults Only - All Inclusive to all the travel plans.I can't thank her enough for the awesome job she did! Thanks again @catherine@shipsandtrips.com Chris Rono

Horrible, they setup our trip to Israel and set my husband and I in two separate seats. When I…read morediscussed it with Cindy, she didn't want to change it, so I had to send he a nasty email. She agreed to fix it but when we got on the airplane, we were seated all the way at the back and in two different rows. Not what she had discussed with us.

Pam at Transglobal is wonderful and so on top of everything. She took all the headache out of…read morehaving to plan our honeymoon. She's booked us an amazing honeymooon in Cabo, I cant wait to go! I highly recommend let them plan your next get away and just sit back and relax!!

A Very good Travel Agency…read more They have been very useful for many travel needs. - Booked tickets to my exact requirements. - Added the frequent flier programs. - Perfect on the Meal requirements. - Responds to emails very fast. No issues during travel also.

Staff need to be more carefully especially when they are blocking multiple tickets and when they…read moreare finalizing they should go back on what the customer asks, instead of booking what they saw on the screen. Otherwise the staff is good, management try's to take care of the issues

Tanya is amazing I called her Travel Company by accident,…read morelooking for transportation to a remote area in the foothills, that no other drivers will go to. She took my information and called me right back with a driver that will go to this remote area. So grateful for her help. Angels are real! Thank you again Tanya!!

In a day and age when everyone is trying to be their own travel agent...please take a moment to…read moreread this review. I just have to say...Tanya is fabulous and really pulled through for us in many ways! First, she found my boyfriend and me an unbeatable package deal on airline tickets, hotel reservations and a rental car for my nephew's wedding in New York....a deal we could never have found by ourselves had we tried. When we arrived at the rental car company in New York, we experienced an issue (not Tanya's fault) that was going to cost us a few hundred dollars. We felt helpless and in an unfair situation with the rental car company who wanted to impose these fees on us. We immediately called Tanya and she dropped what she was doing to help us resolve the issue...once again, something we never could have done on our own. Tanya went above and beyond for us. She is awesome! We have used her in the past, will continue to use her, and will recommend her to all of our friends and family.

8/9/2022: I was shocked when Cathy informed me Shelly RETIRED; Cathy is operating HT by herself!…read more I'm sending an APB, i.e., an all points bulletin to ALL TRAVEL AGENTS: Please immediately contact Cathy Conner; Cathy needs help operating Hangtown Travel-STAT!!!! Aside, I visited Cathy today because I need booking airline tickets and renting a car, too; in the interim, my Toyota 4-Runner will be in the repair shop so, this will be the best opportunity addressing business I've lackadaisically procrastinated. Anyway, I've always heavily relied on both Shelly and Cathy for all my globetrotting expeditions including, reserving airfares, car rentals, and more importantly, assisting friends obtain their airfares as well. Still, I'm forever grateful and thankful to Cathy: Cathy always makes my globetrotting experiences unforgettable, always finds awesome airfares, and always finds reliable, affordable car rental reservations a dream coming to fruition; I never contend with angry hair pulling, feeling frustrated or overwhelmed attempting finding airfares online! Just visit Cathy; I've been an HT Client, since 2017!!!!

Kathy is a great lady. She is very helpful. She goes out of her way to help you find a great…read morevacation. They help you book everything from airline tickets, shuttle service and a hotel if needed

Dawn is so sweet and so very helpful. We originally wanted to have our honeymoon in Italy but…read morerealized it was an unrealistic dream and she suggested the most amazing all inclusive resort to us. She made sure to have her phone available to us at all times, including the morning of our flight at 5am! She planned the best honeymoon for us, and were so happy we went with her. We will definitely be going to Dawn for all of our future vacations.