I have been going to all the Cruisers, in Modesto for over 10 years...on Briggsmore/Clause, Oakdale Rd & this one in Riverbank. My favorite used to be Briggsmore/clause until they hired a rude, girl of color, who never smiles, never greets me with a smile or a hello. So i started going to the other two cruisers (going out of my way) since i was living literally 500 feet away for 10 years. But i did NOT want to see this girl with the bad attitude. I expect good customer service or to be greeted with a friendly smile.
I went into this Riverbank location hoping to see the usual very nice, kind and smiling employees. But low & behold...this unfriendly, snooty, girl of color was at THIS LOCATION!!! Ugggg!!! She didn't smile or say hi to me when I walked in even though i said hi to her! But i could hear her talking to the one other MALE customer in front of me. But once i got up to the counter she stopped smiling she had a grim look on her face & SHE HAD FAKE EYELASHES THAT NOT ONLY LOOKED HIDEOUS BUT SHE COULD NOT EVEN SEE OVER THEM. I smiled and started laughing because she must have thought she looked pretty good . But she looked silly and her bad attitude made her ugly. If i go in there again..and i see her...I WILL TURN AROUND & leave. She is the worst employee and not an asset to the Cruisers team. I realize good , reliable employees are hard to find but this employee is costing Cruisers a few patrons that spend $25 two to three times a week on misc. items . Not to mention $100 in gas once a week....for the last 10 years! Get that girl out of Riverbank and Oakdale rd ...and i will come back. But If she makes a regular appearance in either of these stores. I will NOT BE COMING BACK! And please have some employee training on how to greet customers of BOTH SEXES with the same friendly way and how important CUSTOMER SERVICE IS!!! Because at the end of the day, the $25 that i spend, 2-3 times a week and the $100/ week for gas ...PAYS HER WAGE..& i deserve A Smile!!! read more