Great, personal service. They planned my 5 week, 3 country trip perfectly. Thanks, to their…read moredetailed advice, we had an amazing experience.

Due to covid they said their location was closed but that the agent could help me from her home…read moreover the phone. Her name was Pat, So I began to give her details of what I wanted on my solo Trip I needed help planning to Alaska. She said to follow up with an email which I did. A week went by, no answer. I emailed back to ask how things were going and she acted like she forgot about me so I reminded her of all we talked about and she said she would work on it. In short, I wasted a month getting no answers, no info, and never a single call or email back. What a waste and now I have gotten no where closer to my trip. Why can't people just do their job or if they can't help you, tell you so you don't sit waiting! Total disorganization and unresponsive. Don't waste your time like I did!

I've been using Sandra for almost three years now to help book international and domestic flights…read morefor student groups. She is an absolute joy to work with! Punctual, highly organized, and available to help with all types of travel issues. She has helped dozens of our student's families find last minute flight options and coordinated emergency flights for urgent medical issues. On top of this, she's always an upbeat, positive and cheerful personality. Would highly recommend her for all of your travel planning!

The most friendly, efficient, helpful travel agent I've dealt with in Marin County. She got back…read moreto me right away, got me good deals, and even helped get reservations for me for excursions for which she didn't get any extra pay. Super attitude. James T

Dimensions in Travel is an excellent Travel Agency! I am an extremely busy professional woman who…read morehas been using this company since 2010. And, the owner Ms Jill Romano has planned several outstanding vacations for me to Europe! These trips are exactly what I enjoy and every detail is planned is taken care of which eliminates my stress! I took a trip to Croatia last September during the COVID pandemic. It couldn't have been easier! Jill and her colleagues took care of COVID tests (provided sites and sent a nurse to my hotel for rapid PCR) with the travel arrangements! Also, I was traveling as a single woman and guess what... amazing!!!! Not scary!!! I highly recommend traveling at this time and calling Dimensions in Travel to help plan your life changing adventure!!!!

Have not taken our trip yet, but VERY unimpressed with this agency…read more We only contacted them at the suggestion of Backroads to assist with travel arrangements before and after our Backroads bike trip in Europe. First call into the agency, I was passed Around at least 3 times before someone was able to assist me. I was VERY clear with the agent that we wanted luxury hotels- prefer smaller boutique properties near sights BUT quiet- no nightclubs or hotels on busy main boulevards. Agent promised to send a few suggestions next day or so. Finally after about a week, she submitted her suggestions. I checked them out on Trip Advisor and guess what....her first choice for us was rated poorly due to LOUD, noisy rooms! When I pointed this out, she said " oh you are right!". Long story short, we are now at least 3 months since my first contact and we STILL do not have the promised arrangements finalized. I called her to ask when we would have it. She was not available so I left a voice message. When she called me, I was busy and asked her to call me in 10 minutes. An hour later, still no call, so I give up and go online and book my first hotel myself. I want to be sure we have a place to stay after a long flight overnight from the US. I call her back again and she says" oh I forgot about you". That was about a month ago, the trip is almost upon us and I STILL do not have all arrangements made. Horrible experience.

Each member of the Pinnacles Dive Center is incredibly knowledgeable, professional, patient, and…read morekind! My partner and I recently got scuba certified here, which I recommend to anyone looking for the experience of a lifetime! The feeling of breathing underwater is truly dreamlike! Although I was admittedly nervous starting the course, my instructors Mitch and Ian were by my side talking me through each step. At no point was I shamed for making a mistake, instead they would give me feedback, explain the physics of the task/ action, and have me try again. Thanks to their calm and competent mentoring, I now feel comfortable in the water! What a gift! Thank you all :)

The quality of the instruction and the availability of the certification classes were very good…read more However, my experience with the staff over the phone was disconcerting. Instead of explaining policy to answer my question, the employee spoke with a belligerent tone, interrupted me, and hung up on me. I can't think of a time when I have been treated so disrespectfully by someone theoretically in a service position.

I planned a getaway trip for my husband and I mos ago (our first since 2017) but my husband had to…read morehave emergency surgery last week so we're unable to go. My first thought when realizing we weren't goin was, "Thank God" I have travel insurance". I always take out travel insurance due to the the unpredictablity of my 95 yr.old mother-in-law living with us. So the first thing I did was call the 800 number provided on my trip receipt. After 45 minutes of waiting on hold, I spoke to 2 people who I could barely understand. The first person either didn't understand me or doesn't understand her job description because she had know idea why I was calling. She sent me to a second person who had me on hold for long periods of time but managed to give me two "case numbers" for my claim and said that he would be emailing me information about the documentation needed to get a refund and that I would get the email in 24 -48 hours. It's been 4 days and I haven't received a thing!! I've tried every way possible of reaching someone at American Express travel by phone, been on hold 3 times only to be disconnected after holding 20-30 minutes later without speaking to anyone. I don't know if the amex travel insurance people even cancelled my trip as they claimed they were doing?? This is beyond frustrating!!! At $695/yr. I will definitely NOT be renewing my American Express platinum card again; I've only kept it for travel purposes but the travel service with AMEX has just gotten worse and worse as their annual fees have gotten higher and higher!! I wish I could leave a negative 5 star rating!!

I understand the coronavirus has caused backlog in the travel industry but this is ridiculous. I…read morehave been trying for a week and a half to get through to cancel my trip. Ive tried waiting on hold for an hour only to be disconnected several times. The website is useless for canceling or even make a change. Its impossible to talk to a real person. Somehow though they are able to send me a reminder of my upcoming trip but again no way to respond with my concerns. I'm at a loss on how to proceed.

Had a wonderful experience with Sherry, she plugged away, did her research and got our family an…read moreexcellent deal for our trip to Australia for 3 weeks, she was very polite, turn around time was very quick, very pleasant and caring to work with. I definitely recommend Sherry for helping with your travel destinations.

Sherry did an incredible job planning three trips for me over the course of 1 month. She was…read moreprofessional, accomodating, prompt and available for questions and clarification and helped support important travel decisions. She worked very hard on my Itenerarie for Croasia at a great price, however I had to cancel due to Covid concerns. She proceeded to help me establish a back up plan and worked with me to plan 2 additional trips to Seattle and Charleston, SC as well as Yellowstone Park. She followed up with me through the course and all was well. I highly tecommend Sherry for Travel Service.

I have been buying tickets and tour packages from Ole Travel for over two decades now. They are…read morevery professional plus they have contracts with all airlines Worldwide, we normally used them for Mexico, Central and South America Travel but since 2005 they have expanded to other destination Worldwide so they booked a group tour for us and friends throughout Eastern Europe. Unforgettable, It was fabulous and the price was right. Good hotels, centrally located , all private tours plus they included all meals. Thanks for the memories and sorry it took so long to thank you. Good Job Ole ! Raymond Ponce

From the owner: Welcome to Ole! We have been creating bespoke holidays for almost 30 years. We are now taking the…read morenext step and putting you in control. At www.ole.travel you can book most every single arrangement Worldwide at your fingertips. Make quotes and bookings with real time prices and availability. Book the trip of a lifetime in just minutes at the best price for Air, hotels, trains, buses, transfers and all type of exotic tours. Ole Travel trusted consultants are always ready to assist. For the travelers that want to be pampered, we will help you hand pick your destination and plan your itinerary. Flights, packaged Holidays, Luxury or not we are here to help so just relax and let Ole plan each step of your journey knowing that your private transfers, hotels, and excursions are waiting at your destination. Ole Travel lets YOU DECIDE. You can be pampered by our consultants or you can be in control, so be ready to have an unforgettable experience. Start looking or booking at www.ole.travel

We have been using ESO tours for several years now. We have gone wine tasting in Napa and Sonoma…read moreand have always had a great experience. They are professional (always on time), friendly, knowledgeable and add nice little touches.

I hardly write reviews but wanted others to know what they would be missing out on if they don't…read morebook their next tour with ESO. We we're in town on business and decided to take a day trip to Napa from San Francisco. I researched all the options and ESO offers the best value by far. They are extremely responsive and I was able to coordinate everything via e-mail which helps given my hectic schedule. We made some itinerary changes on the day of the tour and Elena was extremely accommodating. The cheese and crackers were also a nice touch after several glasses of wine. We had an excellent day visiting several wineries, and Elena was friendly and professional. I highly recommend ESO Tours.

Efficient, friendly, professional, available!! He found us a…read moregreat rate for our cruise and got us all signed up and ready!! Thank you Nick!!

Nick helped me set up a European vacation for four seniors. I tried to use the Eurail computer…read moresystem but couldn't handle it. Nick stepped up and set up our four city venture by first class train rides including overnight sleeping arrangements. We now can do everything right from our cell phones. I couldn't have done it without his help.

We had such an amazing time at Sonoma Zipline Adventures! We were there for my husband's birthday…read more The whole experience was so much fun, exciting, and definitely an adventure to remember. Our tour guides were hilarious, entertaining, and did an amazing job making us feel safe and comfortable throughout the entire experience. They even sang Happy Birthday to him at the end of our zipline tour as he repelled from the tree. They really made the tour memorable. We also reserved one of a Treehouse for an overnight stay, and it was absolutely beautiful! It had such a fun glamping feel and was fully furnished with everything we needed. I was worried I might be cold overnight, but there was a heater that kept the treehouse nice and cozy. The staff was incredibly kind, welcoming, and accommodating from start to finish. We truly had a wonderful experience and would definitely recommend Sonoma Zipline Adventures and the treehouse stay to our friends and family. So much fun, beautiful scenery in the middle of the forest. Great accommodations, wonderful staff, and definitely worth it! We can't wait to come back!

Went for the Treehouse Adventures (Fern) Treehouse hosts…read morewere friendly and accommodating. Room and toilet were very clean. (Note: limited in-treehouse sink water) Showers are only a short walk away. (Toiletries provided) Snacks and bottled water all included. Zipline guides were very fun and helpful. Amazing views over a small creek.