I can't believe how seamless my trip to Europe was. I have a new appreciation for the details that…read morego into vacation planning after traveling abroad for the first time. Lisa did an immaculate job with every detail and was there for my mother and I if we needed anything. Don't hesitate to call Gulfshore Travel if you're planning a trip. I will never NOT use a travel agent again!

If you could give zero stars that's what the rating should be. Only booked with this agency…read morebecause of a group cruise. It has been a nightmare dealing directly with the owner. We ended up canceling the cruise due to Covid restrictions. We instructed her to give us our certificates (which we own, not her) because we booked a cruise with our regular agent and never wanted to do business with her again. However, she decided to rebooked us on the cruise we already have booked with another agent! She not only stole these certificates, she has lied and hid what she was doing. We just happened to see it when we logged into our cruise account. She did not have any authority to book another cruise for us EVER. And just so you know, her paperwork is next to nothing. When we initially booked we only received a receipt for our deposit. Never did she provide us with a receipt of paid in full which she wanted more than 60 days prior to full payment due by the cruise line. Wanting everyone to know about how she practices business so no one else gets burned by her.

I'd like to take a few minutes to comment on our recent vacation arranged through Quinn Panzer…read moreTravel of Dream Vacations. We have traveled several times with them and have never been disappointed ... this time was no exception! We sailed the "Ancient Trade Routes" tour of Azamara Cruise Lines (Singapore to Dubai) in which Dream Vacations orchestrated our pre and post cruise extensions that greatly enhanced our overall experience. Their attention to detail (from our past experiences), allowed us to be confident we were going to have another great experience. Indeed, we did. They were also instrumental in handling questions and concerns throughout the cruise. I recommend Quinn Panzer Dream Vacations to help plan anyone's next vacation without hesitation!

Just returned from a true trip of a lifetime curated by Karen Quinn-Panzer of Dream Vacations…read more We took our first luxury cruise from Singapore to Dubai (20 days!), preceded by a pre cruise 2 day tour of Singapore and a 3-day tour of Dubai. From pick up a the airport to drop off at the plane in Dubai, it was excellent. We saw amazing places and met amazing people every day. Karen made sure it all ran well, resulting in an excellent experience for my wife and I! Thank you Karen for all your hard work and dedication to our unique trip. We are looking forward to our next Dream Vacation this fall .

I used to work for preferred travel of Naples. I have a degree in travel and a lot of experience…read more There are several reasons why you should stay away from preferred travel there so many other employers out there who will treat you a lot better I can't believe the way I was treated. I was told that we are allowed to call the cruise lines to book our customers and to confirm anything that needs to be confirmed naturally that's the way things are done. ummmm duh...yes thats what agents do call the crusie lines...I WAS scolded for having had called the cruise lines to confirm stuff for my customers really? I was told that I was making the cruise line you look bad because I was calling to confirm stuff my customers.. the owner of preferred has no clue what she's doing. But not preferred travel of Naples they slandered me and defamed me behind my back to the cruise agencies and several of my customers I should have sued for damages but I never did.. I will not be pursuing anything legal but I just wanted everyone to know the stay away from this place they are bad news There are so many other agencies out there to deal with...STAY AWAY!!!

I can't express how great the service is at Preferred Travel of Naples. Kit Mathews is our travel…read moreagent, and goes beyond what's expected of an agent! Over the years we have had situations arise that Kit immediately stepped in and saved the day. I have been associated with many travel agencies over the years, and Preferred Travel is simply the best!

The attitude of Roy Ramsey and the way he treats people is an insult. He goes around yelling and…read moreinterfering in everyone's business. No wonder turnover is high and working there was one of the worst experiences I've ever had.

I am very disappointed....Today on May 23d 2022 at 10 am my husband called the agency and it went…read morestraight to voice mail to Jen. He left a message but she she never called back,. Then I called her at 2 pm, also had to leave a voice mail and she never called back.... Well, I'd rather use another agency, hopefully it'll be more reliable.... I simply lost a day dealing with Jen Mitchell Travel.

I actually found Jen on Yelp. I had never used a travel agent as I always made my own…read morearrangements. However, I wanted to take my number one bucket list trip to Africa and felt that I needed help. How fortunate I was to find Jen! She is not only knowledgeable but very responsive and caring. She was with me every step of the way even while on my trip. She made invaluable suggestions to insure my peace of mind, as I am a solo female traveler. Her arrangements were flawless, making for a perfect trip. I am so grateful that I found Jen and will always consult her before any trip in the future. She is amazing!