I booked a cruise on Regent Cruise line to Alaska using Cruise Planners, Naples Florida,agent Cathy Christopher. Cruise planners advertised the cruise as "first class" all inclusive including first class travel. We booked this bucket list vacation and trusted cruise planners to make all the arrangements as this was what they advertised to do ( excursions, air travel transfers) . Unfortunately buyer beware, the excursions we booked were cancelled and were stuck taking 2nd and 3rd choices, we were unable to go on the first excursion to the glacier as this was reserved for I guess the real first class travelers, our first class airfare was 3 stops to get to Anchorage although there were plenty of flights that would have required 1 stop and then our flight was CANCELLED on the way home, we made our own flights using the American Airines ap as directed , we flew coach, and coukld not even sit with our spouses and then we were told ny CRUISE PLANNERS to submit our expenses to the cruise line REGENT CRUISE owned by NCL and they would refund our money, well this never happened Regent was refunded our airfare and will not give the payment back to us and said that we could have a $350 credit to a future cruise, horrible customer service by CRUISE PLANNERS AND REGENT CRUISE LINE NEVER NEVER USE either company read more