We rented a camping trailer and had a great experience. The online system worked well and the staff…read morewas cheerful and helpful. The trailer was clean and everything worked well. Looking forward to our next trip!

About to rent again from these guys and wanted to write a quick review because I forgot to last…read moretime. We rented a 16' KZ Sportsman for a brew tour up the west coast of Mi to Traverse City Brew Fest in august 2011. The trailer was in great shape, the rental was easy and the people super cool. I get weary of renting ANYTHING because of the BS that can come with liability, deposits etc. but we had a flawless experience and hope to again this year! Cant wait to hitch that guy back up and head out!

First Time buyers We just bought 2018 Jayco Jay…read moreflight265RLS First off the Sales Representative Charlie and Business Manager Kiel the were very nice helpful respectful in every possible great job guys. This young lady I thank her name is Sara that did the walk through and show us how to work every thing and what it was for did a wonderful job showing us every about our trailer, any questions we had she answered them. she even showed us every thing we would need to set up our camper once we got it. Upon inspection of our 2018 Jayco Jay Flight 265RLS. We did find a few things wrong there is a chip in the counter also where the counter is joined together behind the stove there is a gab in the counter top where the meet on both sides and over time if water or moisture were to get in there it would warp also the trim around the counter was coming off. the sink has scratches in a few places Sara told us that every thing would be fixed I told her that I want a new counter i did explain to that is a new trailer and I did not want it fixed but a new counter top and for every thing to be sealed. that I would not except delivery of our camper unless every thing was done and done right It is a brand new camper and there should be nothing wrong with it. she said she would see what could be done. We have not even used it yet so no reason for the scratches on or in the sink or a the counter to be chipped. None of that is her fault she did not build the camping trailer. It is Jayco's for not inspecting there product be for they send there camper to dealer ships to sell them. Also the dealer ship holds some responsibility too. Let see what happens and if it gets fixed and done right.

Alec is the best. A great Service Advisor. He always goes above and beyond. He treats his clients…read morelike family. Alec makes any service problem a breeze. Super nice guy, happy to have him as my Service Advisor. Thank you, Alec for a great experience.

One word awesome! They are more than accommodating and very friendly and understanding. We had our…read morecamper fall through on the last minute of memorial weekend. I called Michigan campers and they had me a camper ready within two hours. no hassle pick up no hassle return and great prices.I almost don't wanna leave this review just because I don't want anyone else to find out how good this place treats you and They won't have campers when I need them. But they treated me and my family so well that I had to leave this review. They even gave my children free T-shirts. Oh and the campers are excellent great shape well-maintained easy to use and newer models.

From the owner: We currently do not have any Motor homes. We do however have 15 very nice travel trailers for rent…read more We specialize in Family camping adventures.

Update from July 28 review to add picture…read more Picture of spare tire at time of purchase. How are we charged $2000 for a prep fee and this is what they sent us home with in addition to all four tires having broken belts?

Our on demand water heater in our brand new 2026 travel trailer is not working. We took it to…read moreGeneral RV Novi. After having it for 10 days, a guy looked at it for 20 minutes and said nothing is wrong and charged us $121. It still does not work. Do not go there for service. Do not go there for anything. Go any where else.

DO NOT rent from them! First off no hot water, no heat, no air, no working fridge and windshield…read morewipers didn't work. The motorhome leaked so the top bunk we couldn't even use. Pull out coach was broke as well. When we tried to address these things with Candis she refused to speak with us saying we were hostile. This place is a joke! Oh almost forgot the registration expired a year ago! When questioned about that Candis said she had a 30 day temp but yet couldn't produce any proof.

One of the Worst Rental Experiences We've Ever Had - Avoid This Company…read more We rented an RV from this company for my best friend's bachelor party, planning a road trip from Michigan to Talladega and back. Unfortunately, our experience was riddled with issues from the moment we picked up the vehicle. The RV was clearly not cleaned or inspected properly before pickup. We found a dirty sock under one of the pullouts, and the interior had visible dirt and debris throughout. It was a terrible first impression and should've been the first red flag. About four hours into the drive, the radiator fan fell off, causing the RV to overheat and blow coolant everywhere. We were stranded on the side of the highway trying to reach a mobile mechanic. The company offered no helpful support at that moment--we had to find a solution ourselves. While they eventually covered the repair cost, the inconvenience and lost time were unacceptable, especially on a tight travel schedule. When we finally made it to Talladega, we discovered the generator didn't work at all. That meant no air conditioning in the Alabama heat--a miserable experience when you're trying to sleep or relax inside the vehicle. Again, the company was unresponsive and unapologetic. For the price we paid, we expected at the very least a vehicle that was clean, functional, and road-ready. Instead, we got poor maintenance, broken equipment, and radio silence when things went wrong. If you're considering renting from this company--don't. They clearly don't maintain their fleet, and their customer service is nowhere to be found when you need it most. This was supposed to be a fun and memorable trip, and instead, we spent too much of it dealing with issues that should never happen with a professionally run rental company.

Thank you General RV in CLARKSTON for replacing the Ferrion refrigerator that hasn't worked since…read morewe bought our camper from the Wixom location. It has been an experience that has been difficult. But Clarkston has been very good in terms of service as compared to their other location. David has been a great guy to work with.

Very unhappy with the service / parts here. Window shade clips broke on our 1 yr old Bounder. Shade…read morefell down on me on the road. We paid for the bumper to bumper coverage "anything goes wrong we got you covered". NOPE! Just one example: we needed to replace three little aluminum shade clips. They are a very specific size, so cant find them anywhere else. General RV says "oh no we are out of clips. We will order some" OK. They come in and are 2.99 each. OK. BUT freight charge is $25. You cannot tell me they only ordered 3 clips and it cost $25 to ship!! I know they ordered a box to resupply themselves BUT I have to pay their freight cost?? What?? Do they charge every customer the same freight charge or just me cause i came in at the wrong time?

We visited on a Saturday afternoon, and we had to wait for some time until a sales employee was…read moreavailable. But we were invited to walk through the lot to look at the campers. All the campers that we were interested in were unlocked so we were able to get inside of of them. A sales employee came out on a golf cart, and she drove us around to different campers. She was very knowledgeable and answered all our questions. She also provided us with cold water bottles which we appreciated as it was quite hot. We didn't make a purchase on this trip so we will discuss our favorite campers and return soon.

Always treated well, love Mattie. She is the BEST, true asset to General RV. Work is done well and…read moreif there is an issue it is handled swiftly. We've recently started working with Lori and she has been a gem to work with.