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    Cruise America

    2.0 (5 reviews)

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    General RV Center - Bad Business

    General RV Center

    2.5(38 reviews)
    16.6 kmDownriver

    First Time buyers We just bought 2018 Jayco Jay…read moreflight265RLS First off the Sales Representative Charlie and Business Manager Kiel the were very nice helpful respectful in every possible great job guys. This young lady I thank her name is Sara that did the walk through and show us how to work every thing and what it was for did a wonderful job showing us every about our trailer, any questions we had she answered them. she even showed us every thing we would need to set up our camper once we got it. Upon inspection of our 2018 Jayco Jay Flight 265RLS. We did find a few things wrong there is a chip in the counter also where the counter is joined together behind the stove there is a gab in the counter top where the meet on both sides and over time if water or moisture were to get in there it would warp also the trim around the counter was coming off. the sink has scratches in a few places Sara told us that every thing would be fixed I told her that I want a new counter i did explain to that is a new trailer and I did not want it fixed but a new counter top and for every thing to be sealed. that I would not except delivery of our camper unless every thing was done and done right It is a brand new camper and there should be nothing wrong with it. she said she would see what could be done. We have not even used it yet so no reason for the scratches on or in the sink or a the counter to be chipped. None of that is her fault she did not build the camping trailer. It is Jayco's for not inspecting there product be for they send there camper to dealer ships to sell them. Also the dealer ship holds some responsibility too. Let see what happens and if it gets fixed and done right.

    Alec is the best. A great Service Advisor. He always goes above and beyond. He treats his clients…read morelike family. Alec makes any service problem a breeze. Super nice guy, happy to have him as my Service Advisor. Thank you, Alec for a great experience.

    Photos
    General RV Center - An aerial image of our Brownstown location.

    An aerial image of our Brownstown location.

    General RV Center - SuckerBornEveryMinute -GENERALRV

    SuckerBornEveryMinute -GENERALRV

    General RV Center

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    Anthony's RV Rentals - Condition of tires. One blew out on me.

    Anthony's RV Rentals

    1.0(4 reviews)
    16.6 km

    DO NOT rent from them! First off no hot water, no heat, no air, no working fridge and windshield…read morewipers didn't work. The motorhome leaked so the top bunk we couldn't even use. Pull out coach was broke as well. When we tried to address these things with Candis she refused to speak with us saying we were hostile. This place is a joke! Oh almost forgot the registration expired a year ago! When questioned about that Candis said she had a 30 day temp but yet couldn't produce any proof.

    One of the Worst Rental Experiences We've Ever Had - Avoid This Company…read more We rented an RV from this company for my best friend's bachelor party, planning a road trip from Michigan to Talladega and back. Unfortunately, our experience was riddled with issues from the moment we picked up the vehicle. The RV was clearly not cleaned or inspected properly before pickup. We found a dirty sock under one of the pullouts, and the interior had visible dirt and debris throughout. It was a terrible first impression and should've been the first red flag. About four hours into the drive, the radiator fan fell off, causing the RV to overheat and blow coolant everywhere. We were stranded on the side of the highway trying to reach a mobile mechanic. The company offered no helpful support at that moment--we had to find a solution ourselves. While they eventually covered the repair cost, the inconvenience and lost time were unacceptable, especially on a tight travel schedule. When we finally made it to Talladega, we discovered the generator didn't work at all. That meant no air conditioning in the Alabama heat--a miserable experience when you're trying to sleep or relax inside the vehicle. Again, the company was unresponsive and unapologetic. For the price we paid, we expected at the very least a vehicle that was clean, functional, and road-ready. Instead, we got poor maintenance, broken equipment, and radio silence when things went wrong. If you're considering renting from this company--don't. They clearly don't maintain their fleet, and their customer service is nowhere to be found when you need it most. This was supposed to be a fun and memorable trip, and instead, we spent too much of it dealing with issues that should never happen with a professionally run rental company.

    Photos
    Anthony's RV Rentals - Broken turn signal

    Broken turn signal

    Anthony's RV Rentals - Broken child safety tether

    Broken child safety tether

    Anthony's RV Rentals - Weather stripping that they pulled off in front of me.

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    Weather stripping that they pulled off in front of me.

    Cruise America - rvrental - Updated May 2026

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