Terrible "management"... it's clowns running the circus over there. They don't answer the phone, & didn't have the RV ready. THEN... THE RV HAD A WATER LEAK and water from the pump flooded the inside. We drove 3 hours to the campsite, only to have all our items soaked and the RV be unusable. Had to drive home and miss our 3-day trip. Best part... Cruise America DIDN'T want to take a report or refund our money for the missed nighT. THIS IS A TERRIBLE COMPANY AND TERRIBLE RVs. read more

We were a little worried based on the few and mixed reviews, but our experience was flawless! Heather was great to work with and the gentleman that did the walk through of the RV and explained all the systems was great as well. We did a 3 day rental to visit YNP and we all agreed this was the best way to see the park! So nice to be able to move campsites easily, have impromptu meals amongst the Bison (but not too close). Everything on the RV worked great, and there were no surprise charges. We opted to bring bedding and camping pots/pans/utensils since I do think pricing on those is too high, but it was all shown on the website and explained at pick up so everyone can make their own choices. Would highly recommend this Cruise America location, and hope we get the opportunity to come back and rent from them again! read more

Cruise America - Brunch spot in the Lamar Valley - RV Rental Near Me - Bozeman, Montana

Stay away from this RV rental place! We rented a large RV for 10 days for a family trip to Yellow Stone NP. We had a horrible experience as compared to our RV rental at Great Alaskan Holidays (in Alaska). Cruise America charged extra for everything. Nothing was provided in the RV, no bedding, no cookware, or nothing at all. We filled up the gas to full tank the night before and drove only a few miles. They still charged $30+ for 1/8 gas for a very short distance. Be advised to be careful if you had to rent an RV at this place. read more

85,000 miles is not very old for a car. It shouldn't be too old for an RV rental either IF it is maintained well. Unfortunately, the unit we rented from Cruise America at Mike's Offroad in Bozeman did not meet that standard. The good news is that the vehicle did run for 850 miles while we toured Yellowstone Nat'l Park and the Grand Tetons. The woman, Sierra, who helped us check in and check out was very "sweet" but knew nothing about the condition of the vehicle. The bad news: When we picked it up the dash lights warned of "Service engine soon" and check "electronic throttle control." Sierra said that the mechanics said that we. should disregard it. Since it was the only vehicle available, we decided to chance it. We soon learned that the brakes were soft and that the cruise control did not work. Furthermore, it was dirty on the outside when we picked it up. Inside, the floor was permanently marked; the pillows were torn, the shower was cracked, the toilet was stained with a cigarette burn, etc, etc. The items in the kitchen kit were sticky and had to be washed before use. Interior items were broken. The main cabin door would not stay open because the latch holding it open was broken. The microwave wouldn't turn because someone had replaced the turntable with one that was the wrong size. So you may wonder why we drove out of the driveway in the first place? We didn't have many options, and having planned this trip more than 6 months earlier, we wanted to make the best of it. We're experienced travelers and looked forward to seeing Yellowstone and the Tetons with our grandson. We don't know the Corporate structure of Cruise America having never rented before. We don't know if each office is locally owned, a franchise or operated by the Corporation. We did call the central number to complain but received a generic response that they would note our call. However, if you are thinking of renting an RV from Bozeman WY or from Cruise America, BEWARE. The price for this rental is much more than the value returned. Better try another company or rent a hotel room (hopefully a clean one)!! read more

I would rent from cruise america again for sure. Easy going, laid back and priced just right. They let us pickup in Bozeman, MT and return to Salt Lake City, UT. Didn't even charge us for being a little late dropping off. Everyone we delt with made things very easy. We had to have a battery replaced which they made as simple as calling them and driving to a nearby service center and we were on our way. I would totally recommend Cruise America. read more

Five Stars! We enjoyed working with Cruise America out of Bozeman Montana! We rented a 30 ft RV and the process could not have been easier. Heather and RJ made us comfortable with our rental and answered all our questions. They got us headed in the right direction, gave us some great advice, and even a few tips on getting the most out of adventure. The RV ran great and we didn't have any problems. Six of us (four adults, two kids) fit perfectly. We would definitely rent from Cruise America again! read more

We rented a 30' Rv, First when we arrived they showed us broken piece around microwave and said take it will be fine, we arrived at campsite and two days later the Fridge quit due to battery being junk, two days after that the generator quit and would not start again then heat quit that night because nothing to charge the battery back up to have furnace run. When we dropped it off a day early because everything had quit the young man called his female boss on speaker phone explaining everything that had happened to us she said "WELL DONT BELIEVE THEM" which made us really mad because we have owned our own camper for 15 years and we know how things operate! The motor home offers nothing of what real camping is like no leveling jacks, no awning, the water tanks are way to small and have to be dumped and filled everyday for only two people using it and only bathing a baby.. read more