I experienced theft from my unit and was not notified until days later! Please be aware this…read morestorage company apparently has many break ins.

I would not recommend storing your belongings here. Be warned: the rates will go up unexpectedly --…read morenot because you're getting more value or better service, but simply because the company decides to raise prices. I was charged twice the original amount for the exact same unit. Nothing about the space changed -- no added security, no improved conditions, no upgrades at all. Just higher costs for the same service. It feels like a scam, and I regret trusting them with my items. If you're looking for fair and consistent pricing, look elsewhere. smh I will say the staff is nice whatsoever

I love Brighton bags and jewelry. I received many many e:mails on their giveaway that I was…read morereally interested in ending November 6th. I waited until the last day and probably would have spent about $265 on what I was looking for. They (of course) were out of the giveaways and didn't seem to want to put me on the list for one of the 10 they were promised to receive. So, I didn't purchase...and am disappointed...and discouraged from going in again. In my opinion, their customer service skills need to be better.

I had a great experience here. I came in with my brother to find gifts for our mother for mother's…read moreday. The staff asked us relevant questions to help us pick things out, and was not deterred by how picky we were about what we were looking for. He looked up items in their inventory and online, searched the backstock etc. for us. And got us set up with two great gifts that our mother ended up loving. The lighting and atmosphere in the store was great, the staff was attentive and helpful, but knew when to let you browse, and were very friendly and professional. Wonderful place.

Kay on Concord Pike has the most beautiful lab made wedding bands at a fraction of the price…read more Don't buy a real diamond, buy a house instead. See Diane for the most special service!

Asked to have my watch battery replaced . They said they could not fix in house and sent out. 3…read moreweeks later I got a call that it would cost 250 !!! They said it needed to be cleaned. I said no and picked it up . Took to another jeweler and he replaced the battery and said the inside of the watch was spotless . It cost me 40 dollars . Kay jewelers apparatus likes to scam and up charge for things you can't see . Shame on them

My husband bought my ring from another jeweler in another state. They wanted $150 in shipping and…read more$175 in fees. They couldn't even go down to the size I needed. Desperate, I hopped on google and found fast fix. Went in and they were able to do what I needed very fast and cheaper. It usually only takes a couple hours to get your ring resized. Very happy with my resize. I have been living with an ugly silicon ring adjuster for over a year. Glad to get that done.

Brought in A bunch of antique watches my grandfather me. I most of them just needed batteries but…read moresome I wanted to see if anything could be done for. Staff were friendly from start to finish, and were very professional. The batteries were priced a bit steep at $20/watch--but the store is in the mall and needs to keep the lights on right? I had a question about one of my watches that went unacknowledged, but I think I may have been trying to ask at the wrong time. I do not know what else this shop can fix, as they were seemingly unwilling to look at my automatic watch (although it is in quite bad shape) and the quartz watch I have that's in rough shape also didn't get looked at. So, I would call and see if they can solve your issue prior to going in. Overall I had a nice experience and would go back, probably not for batteries though.

I needed professional services, and the staff was there to assist me when I needed help. The…read moreservice I requested was handled with care, attention, and professionalism, and I was very pleased with the quality and overall value of the service I received. The staff was responsive, respectful, and attentive to my needs throughout the process. I truly appreciate their excellent customer service and commitment to helping their customers. I would gladly recommend Alphagraphics to others and will consider them again whenever I need professional services.

HORRIBLE customer service. I usually go there to print labels and returns at the post office, this…read morebeing one of the too many; went over this morning and the lady who was behind the counter printed for me, when asked how much she says $.50 cts. to what I responded "the price rise from two weeks to now and I laughed. she was surprised when I say that to her. I walked away and went to another place to print. NOTE: is not for the increase of 25 cents is the AUDACITY that got me. no UPS, no STAPLES charge that, regardless of the price, her attitude was awful, careless. so yes, you just LOST a customer. now I just go somewhere else to print it, then go to the post office. do not know what happened with the other girl who was at the front before??? . this one (HORRIBLE

Great customer service!!! The staff was extremely knowledgeable and helpful in assisting us as we…read moreworked through the options.

Revisit this location for some of the best fedex service ever. Great guidance and patience. Sure…read moreall locations can fall short on service. I have one thing to say,,,, don't forget the employees of FEDEX are customers too.

I was in trouble with a return and frustrated having been left with the responsibility to get this…read moreelectric bike to Georgia. This employee " Tony " saw I needed help. I am a mandibular Cancer survivor and was in high distress , and I said to Tony " The bike is outside " He said " Let's go out and get that Bad boy". And he handled it like the Professional he is. He needs to be given Notice by this Company. FedEx Wilmington DE

I haven't had a bad experience at this location. Fast service, very professional and always…read morepleasant.

I have been using this UPS for a very long time. I have a small business that requires a lot of…read moreshipping and receiving. I have never had a bad experience with this UPS store. They go above and beyond to satisfy every customer. I have witnessed a lot of customer/employee interactions. The people that work there are so professional. I have seen many rude customers but not rude employees. No one asked me to write this review. I decided to comment after reading the negative reviews. To all the employees there...your are totally awesome and deserve GOLD STARS!