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    Crown Plaza

    4.0 (2 reviews)
    PriceyHotels

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    18 years ago

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    12 years ago

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    Macdonald Compleat Angler

    Macdonald Compleat Angler

    (5 reviews)

    £££

    This is NOT a luxury hotel. The whole place is so run-down and in dire need of a renovation. Most…read morestaff seem to be either completely overwhelmed or utterly incompetent and the front desk is woefully understaffed. Communication, service and the ability of staff to solve any problem was frustrating to say the least. Because the rooms have no air-conditioning, our family was unable to stay in room no.65 due to high temperatures, zero ventilation and a broken fan-the room was entirely uninhabitable. We had to share the other room we had booked (not ideal by any means) and were not given a refund for room no.65! Aside from the prime location of this hotel, it is literally the only positive feedback it deserves. I would never recommend staying here. Save your money and avoid this property. The cost is far too high for such poorly run and unkempt hotel. If I could give zero stars, I would.

    This hotel is situated in a beautiful spot on the river in Marlow, but the staff is totally inept…read more From reception where they couldn't get our credit card to work to a totally incompetent handling of a power outage. The hotel had no backup power for the outage so they shipped us 25 miles away by cab to a sister property with no communication except we were being moved. We were told to wait in the dark lounge - no flashlights, lanterns not even a candle We were driven by cab and basically abandoned in the town of Windsor. There were several hotels with power in town but they would have had to pay for the room. General manager, Mr. Kumar, did not return my calls. I also found a plastic filament in my soup which the hotel told me was "thyme".

    Crown Plaza - hotels - Updated October 2026

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