The owner and Adam where great. I got the best deal with my gold bracelet I highly recommended this…read moreplace. Good customer service and parking

Great service. It was worth it coming all the way to this…read morelocation!! Gave me the best selection and value for gold.

Highly, highly recommend going to Clay!…read more I visited several jewelers before I found Clay. He does custom rings, so once you have an idea of what you want, I highly recommend going to him. Super friendly and super quick. I got my CAD design of the ring as well as the plastic mold before my ring was finalized, to see if that's how I want the design. You can also see and pick amongst a variety of diamonds that'll ultimately be in your ring. Clay is extremely patient and doesn't rush any of the design process.

Yes, the reviews are accurate - this is the place for you…read more The owner is welcoming and most accommodating. He helped me (big time) in keeping the proposal's element of surprise. Much thanks, Clay.

I recently purchased a tennis bracelet and a rope chain at happy jewelers and I had one of the best…read morecustomer service experiences I've had. From the moment I walked in I was assigned to Miguel. He is extremely knowledgeable patient and friendly. He showed me multiple examples and ultimately we narrowed it down to the perfect bracelet for my wife and rope chain for myself. I have been a big fan of Gabe and Danny for some time I've watched their videos on YouTube and I would highly recommend them! They treat you like family and are very kind. Whenever you go to happy jewelers definitely ask for Miguel he'll make sure you get the best customer service experience. I will continue to go back. Thank you Miguel.

My boyfriend had been wanting to come here for quite a while, and I never really took the time away…read morefrom my own shop to make it happen, he finally got me in the car reluctantly lol. After driving over an hour in traffic and walking in just 15 minutes before closing, we fully expected to feel rushed, but Gabe and his team did the exact opposite. From the moment we walked in, they treated us with incredible care, patience, and genuine hospitality. I was simply shopping for a pair of everyday diamond studs, yet they made us feel like lifelong clients from the start. As a small business owner myself, I know how rare it is to walk into another company and feel truly taken care of the way they took care of us. That type of feeling and service sadly doesn't exist much anymore. I loved the experience and service so much that I already plan on visiting again tomorrow to look for a few additional pieces. Seeing the owner actively working, shaking hands, welcoming everyone, and creating such a warm and personable atmosphere made all the difference. You can genuinely feel how much they value their customers. Beautiful jewelry is one thing, but amazing service and genuine hospitality are what create loyal customers, and they absolutely have both. Amazing experience, and a business I'll absolutely continue supporting for years to come

Everyone at Liberty Diamonds has been so kind and wonderful to work with. Thank you to Nikol,…read moreChristina, and Troy for helping my fiancé and me with my engagement ring and both of our wedding bands. We truly couldn't be happier with the entire process or with how beautiful our rings turned out. The experience was so special and will always be a meaningful memory for us. We've already recommended Liberty to several friends who are starting their ring shopping, and we'll continue to do so. Thank you again for making this such a memorable and joyful part of our engagement!

I am absolutely obsessed with my engagement ring from Liberty Diamonds. From the moment we walked…read moreinto the store, Cristina and Troy made the entire process feel personal and special. Cristina had already been in touch with my fiancé beforehand, so when we arrived she had curated a selection of diamonds, ring styles, and settings she knew I might love. She walked us through everything with so much care, from explaining GIA certification and clarity to showing us real diamonds under the light so we could truly see their brilliance. Unlike other places we visited, Liberty Diamonds actually let us compare real and lab diamonds side by side, which made such a difference. Cristina also guided us through the custom design process, explaining setting heights, diamond shapes, and every detail that would make the ring uniquely mine. They even sent my fiancé a 3D rendering of the design so he could visualize exactly what the final piece would look like. I left our appointment feeling completely confident that we were in the best hands! Fast-forward to the proposal and I was speechless. My ring is everything I dreamed of and more. The sparkle, the cut, the craftsmanship... it's truly stunning! Cristina and Troy did an exceptional job bringing my dream ring to life. I couldn't recommend Liberty Diamonds more for anyone looking for a thoughtful, transparent, and genuinely magical ring-buying experience.

Simone & Son was the first place we went to ring shop on a whim found from Yelp, and when deciding…read morewhich jeweler to go with, we kept landing back here. I came to them with a laundry list of mismatched things I wanted in the rings, but Angela's knowledge helped me narrow down what I actually wanted - an engagement ring and wedding band from a different jeweler but have S&S execute the customization to fit my diamond. Shant was very patient and delivered beautifully with my dream rings to real life. Long story short, I'm extremely happy with the final products! They offer lifetime warranty on the smaller looser stones, reasonable pricing for customizations, and excellent customer service.

Hands down best experience Ive had. Right as I walk in, Brandon, greeted me with a friendly smile…read moreand a "How may I help you?" After I showed him my broken silver Miami Cuban link, he assured me that he will take care everything. In less than 5 minutes, my chain necklace was returned, repaired and shined like new. If your looking for any repairs on silver, watches or are looking for something new, Simone & Son is definitely the place to go!

What can we say. Two years ago I took Caro a blue diamond solitaire with an idea to transform it…read moreinto an engagement ring for my son to give to his now fiancee. He took an idea and delivered the most beautiful ring that was exactly what my son had in mind. He was patient knowing my son lived out of state at the time. He created a show-stopping ring that was absolutely perfect. From absolute scratch! We've not only taken jewelry to be fixed now but even sold scrap gold which we got top dollar for. $400 more than down the street. He's honest, fair and super friendly. He's been a part of the community since the 80s or 90s at Huntington Center Mall I mean, this guy is our very own HB Gem!

We've been coming here for several years for repairs and new gold pieces, and Caro has ALWAYS been…read moreso helpful and informative.... He is the only jeweler we trust! Thank you Caro!!

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

This review truly makes me happy. I was initially nervous about how the process would unfold,…read morenaturally worried that my rings might get lost or damaged. However, reaching out to Manny eased all those nerves. He explained the process patiently and reassured me that everything would be fine. He was incredibly understanding and took the time to work with me gently. I was unsure about which type of diamond to upgrade to, but Manny showed me multiple options. Since I couldn't see them in person, I had to trust his judgment, and he truly understood what I was looking for. I just received the rings today, and they are absolutely stunning--much better than I had hoped. If you're considering making a change, I highly recommend reaching out to Manny. He was absolutely wonderful and made the experience so much easier. I have no regrets about my decision and will definitely choose him and the company again. Jackie Upper Marlboro, Md

When someone walks in to buy an engagement ring, they are trusting you with an important moment in…read moretheir life, and that trust was completely mishandled here. I came in just before Christmas because I planned to propose to my girlfriend on an upcoming vacation. When I first walked in, I told the sales associate that I was looking for a quality engagement ring and wanted to see their better options, since this was an important purchase for me. I also made it very clear that this was my first time buying jewelry, that I had a firm $10,000 budget for the entire ring, and that I only wanted a natural diamond, not lab grown. During our discussion comparing natural versus lab grown, she mentioned that natural diamonds are generally viewed more favorably, which reinforced my decision to stick with a natural stone. There was absolutely no confusion about my budget or what I was looking for. We went over it several times, a $10,000 budget for the complete ring and natural diamonds only. Despite that, I was sold a band for about $7,000 that did not include the center diamond, with very clear guidance that a natural two carat diamond would fit this exact setting and could be added as soon as I returned from my vacation, all within the remainder of my budget. I was told this would be no problem at all and that this was a normal process. I trusted that advice and planned accordingly. I also explained that proposing on my trip was the priority, and I was comfortable upgrading the center diamond immediately afterward, as I was advised. The ring itself was beautiful and the temporary stone looked great in the setting, so I felt confident proposing with it and completing the ring upon my return. I was genuinely excited to propose with this ring. My girlfriend loved it immediately, and it already carries emotional and sentimental value for both of us. That is what makes this situation so upsetting. I came back to the store expecting to complete the ring exactly as promised, only to find out that what I had been assured was possible simply was not. Now I am faced with the possibility of having to start over entirely with a different band, despite the fact that this ring is already tied to our engagement and the memory of that moment. What made this even more frustrating is what I learned afterward. Multiple other jewelers explained to me that in an engagement ring, the majority of the budget should go toward the center diamond, not the band. I was essentially guided to spend roughly 70 percent of my total budget on the setting alone, which left me in an impossible position from the start. While the band itself is truly beautiful, with very high quality and bright diamonds, I later learned that pairing it with a natural two carat diamond anywhere near my remaining budget was never realistic. When I returned to the store, and saw the same sales lady's buy the entire story changed. I was immediately shown a $15,000 center diamond on top of the $7,000 ring. When I reminded her of my budget, the sales associate became irritated and dismissive. Only after pushing back did she return with a noticeably yellow, low quality diamond and tried to sell it to me for $8,000, which made no sense given the quality of the ring I had already purchased. It felt like I was being pushed to accept whatever they could sell me instead of what had been promised. After that, I was told she would search and contact me within a week. It has now been over two weeks with no call, no email, and no follow up of any kind. Once they had my money, communication stopped completely. Since then, I have visited multiple other jewelers, and more than one of them immediately recognized the situation and told me they have heard similar stories from customers coming from this same store. They also explained that getting a nice two carat natural diamond within the remaining budget was never realistic with the quality of the setting I was sold. At those stores, I was educated, treated with care, and given realistic options. The difference in professionalism and integrity was night and day. What I learned through all of this is that buying jewelry should be an educational experience, where all the facts are laid out clearly so you can make an informed decision. At those other stores, I felt guided and respected. Here, I felt bait and switched, not advised kindly through a once in a lifetime purchase. Now I am left with an expensive, incomplete engagement ring and a situation that should never have happened. What should have been an exciting and meaningful experience turned into stress, disappointment, and feeling misled. If you are shopping for an engagement ring and do not already know exactly what you are doing, I strongly recommend going somewhere else. Clear communication, realistic expectations, and basic follow through should be the minimum standard for a purchase of this size, and unfortunately that was not my experience here at all.

Good service in Irvine location They are profesional & they…read morehelp you Excellent customer service

I can't even believe this is what my ring is supposed to look like? For Mother's Day I asked my…read morehusband to fix my engagement ring and I yelped , set up appointment. Can't say how happy and loved I feel for wearing for my ring again. I'm having my own photoshoot with how beautiful it looks. Thank you

I came to this location , without really expecting anything, but wanted to see how much they would…read moreoffer me for my gold. Ali, the owner of the location, was very nice , and not only did he offer me the best price for my gold ( I had went to 3 different locations before ) he also taught me a lot about gold and silver. You Very rarely come across people like Ali. 10/10 experience. If you're selling your gold/silver, I highly recommend you guys to get a quote by him.

I have sold numerous pieces throughout the years, and I have never met or dealt with a more honest…read moreand considerate jewelry buyer. There is no need to bargain since he gives you a top-dollar offer right off the bat. He offered me 20% more for my gold and silver broken pieces than the 5 other places I went to. He also encouraged me to keep some intricate designer pieces since he felt I would get more than just the gold value. IT HAS ALWAYS BEEN HARD FOR ME TO SELL MY JEWELRY, AND THIS WAS THE FIRST TIME I WALKED AWAY WITH A SMILE ON MY FACE!