Amazing experience! I was having a strange rumbling noise while idle with my VW Passat. Looking…read moreonline for advice made me nervous that it was more than an issue w the exhaust. I had just had the DRL's changed out at Armstrong Volkswagen and had an ok experience so went back to them to assess the issue. After a lengthy look at the car they said they'd have to order some parts and with labor it would be over $400... I had heard of Fifth Gear's work on European cars so thought I'd bring it by. Jo greeted me like a good friend and ushered my car immediately in for evaluation of the Check Engine light and noise. They pinpointed the issue and repaired it right on the spot. No need to order parts or schedule repair at a future time and arrange transportation and all that mess. The whole process was done in 30 minutes. The VW shop took an hour just to look at it.. And the cost was just the 1/2 hour the crew spent on it. Amazing. I highly recommend going to Fifth Gear for all your auto needs. Saved me a lot of $$!

Wasn't able to use them. I went to this location solely because the yelp for the business says they…read moredetail cars, and once I got there, I was told they don't. I arrived, no customers but they seemed occupied with working on the vehicles there. There was a mechanic in the work bay and one outside trying to do something to a car. I walked into the lobby area. After waiting a couple of minutes, the dude working outside comes into the lobby and doesn't say nothing, makes quick eye contact and then sort of paces around the room. No "hello, how can I help you?" Nothing... finally, I asked if he worked there, because I saw no uniform or name tag or anything indicating he worked there other than he was messing with a car before I got there. He said yes, and that was it. Kind of kept walking like he had something to do, maybe not, was he attending me? Was i in his way? I don't know. It was very awkward from my point of view. I asked if they detailed cars and then he said no. I continued "oh, it's because your yelp info says you detail cars?" "No." And then kept standing there. After a couple of awkward seconds, I was ok and left. Idk if they sale cars here or not, that interaction was just weird, I felt like my presence bothered the dude, I guess I'll take my money elsewhere. 3 stars for prompt interaction, services announced not offered fully here.

This business gave me the absolute worst customer service I've ever had. I have never taken the…read moretime to review a business, but my experience with them was bad enough that now I'm a first time yelp user telling you not to do business with these people. They will try and rob you. I spent 4 days trying to sell my vehicle with them, they garunteed $250 with a free tow twice. I called and confirmed, $250 for my 97 blazer. I contacted them on a Thursday, they assured over and over again they would pay me the $250. They put me in contact with a tow company and I scheduled a pickup for the following Monday. 1 hour before the scheduled pickup on the following monday, they sent me a message saying they will only accept $75 instead of the agreed upon price and blamed it on a clerical error. They then cancelled the entire deal when I brought up their previous deal and refused to apologize. They robbed me of a work day trying to steal my vehicle, this is not an honorable business, and they will put more effort into stealing from you than actually helping scrap your vehicle. Terrible people, do not do business with them.

They send you email saying a guarantee price of $, then they show up and snowball you and said you…read moredidn't disclose this and that. Accused me of having a brand new catalytic converter , because mine didn't have rust on it. WTH!!

Amazing service. They made my expericence easy and comfortable. The guys here are very friendly,…read morereasonable, and helpful. Best experience we've had!

This is quite possibly THE BEST car dealership ever! The sales team here goes above and beyond all…read moreexpectations. They are genuine and honest. I was about to settle to purchasing a car from a private owner ... but called Platinum flew to Portland and I'm so glad I did! They made the process quick easy and painless. I couldn't be happier! My next car will be coming from them!

some of the kindest and knowledgeable people in the business. I will be telling everyone I know to…read moreroll through!

We went found a service van listed for sale at Woodrow Truck. When we got there we were able to…read morewalk out to the van and look it over. The owner of the business was straight forward, answered all of our questions to the best of his knowledge and the van was priced great. We went through with the purchase and the van has worked out perfectly for our business and went right to work.

I've never had a better car buying experience. Matthew made the process so incredibly easy. He was…read morevery knowledgeable and helpful, and an absolute wizard at getting us approved for financing. I'll definitely go back to Matthew and the rest of the Grip team in the future, and would recommend them to anyone.

These women are liars and totally dishonest!! They argued with my mechanical inspector's diagnosis!…read moreAnd they were trying to capitalize on the fact that they were women owned and claimed they wanted me to feel safe! No they just want your money and will go to great lengths to get it !

I purchased a USED 2004 Audi TT with 113K miles. This car looks great and drives great. It…read moredidn't show any signs of mechanical issues. Its my 3rd car and not driven very often. I drove it to Bend after owning it for 2 months. I put 50 Miles total on the car. It broke down in Bend on a Friday afternoon. I had to get a rent a car and leave it in Bend for a week. I called A&M they were professional, sympathetic and offered to pay for half of my total bills. They are true professional and honest people. These are used cars and anything can happen!

Tried to do bait and switch with ad, complete waste of time. Over priced vehicles and lot of hidden…read morefees. Avoid this business, they have poor quality vehicles and dont disclose structural damage and cheap repairs. Another typical untruthful shop

I usually do all my own work on my vehicles when I can. I needed my radiator flushed and refilled…read morein my Ram truck and don' have the tools to do that properly. I called a reputable radiator shop and asked them who I should go to for that service. They recommended Hoesly Automotive. I called them and they quoted me a reasonable price and made an appointment for two days later. I took the truck in at the appointed time and they offered me a ride home. A REAL bonus with the price of Uber or Lyft these days. They got the work done on time. They did a complete inspection of my vehicle and made a few recommendations but they did NOT push those at all. I have been to a lot of service businesses in my time and this was truly a GREAT experience. They will definitely get my business again and my recommendation to everyone I know. Awesome service. Great people. Thanks!!

This is the neighborhood auto shop of my past where good quality service is expected and given…read more Respect for the customer, on time opening. Friendly, general small talk to get started.....not trying to BS anyone. Straight forward answers to your automotive questions. All the qualities I look for in a neighborhood place versus the alternative "big corporate stores". Thanks to Danny and Blake! Saved me $$$.....

I purchased a Lexus from MS Motors on Hayden Island and had a small issue pop up shortly after. The…read moreowner approved part of the repair, and Max went above and beyond by adding $280 out of his own pocket to help me. He didn't have to, but he wanted to make things right. Great customer service -- and they carry a lot of really cool cars.

WARNING!!!!!! HORIBLE EXPERIECE dealing with MS Motors!!! I…read morebought a car from them that they said had zero issues with and was in perfect mechanical condition! Before the sale was made, Manny the sales manager answered my calls and text messages but once the sale was done and they got there money the communication was gone! I had the car shipped to my house and first time starting it I knew something was wrong! The car was shaking and misfiring with check engine lights and wrenchblights on the dash and I couldn't even drive my new car!! The car turned out to have major engine problems and I had to have the engine rebuilt which not only was my new car in the shop for several months not being able to enjoy my new car but I had to pay outta my own pocket several thousands of dollars for the repair. When I got a hold of Manny and told him my situation he said that he would make it right and help out with the costs of the repairs. When it came time to ask him about sending some $$ he just ignored all my text messages and calls like he blocked me. I would have just gone down to the dealership but they are over 2000 miles away from me. Please take my advice!! MS Motors sold me a car knowing there was a MAJOR issue with it!! Go spend your $$ at an honest dealership and STAY CLEAR OF THESE DISHONEST BAD BUSINESS PEOPLE!!!

This places the horriblest shittiest place I've ever bought a car from before in my life they told…read moreme 6000 cash I brought in 5000 cash cuz it's all I could come up with and I ended up paying at the full price at the end was a whole 9300 dollars and it's supposed to be 6000 for my 2005 Dodge Magnum. Jeremy was the car dealer and he told me a bunch of f****** lies and then every time I tried to make a payment they can never tell me how much I still owe on the f****** car good thing I kept a record of my own payment log so I could know when I paid the car off otherwise I'd probably still be sending them payments and they wouldn't say anything to me once I got the title in my hand that place is a joke don't buy a car from them plus the car has many problems the windshield was cracked when I first got it and I had to get it replaced so on my own pocket and there's something wrong with my car by the way it's a wiring problem or something seriously wrong passenger window won't go down the freaking the sunroof doesn't work in OBD2 reader won't read it always takes the f****** thing off this place is a joke don't buy your car from this lot J and M Auto Sales in Vancouver area Portland sucks

Great customer service team. I was mostly in contact with Sarah J. She responded quickly to any…read moreconcerns and problems I had. The website's live auction bid feature went down one day, and she was able to put in a bid manually for me. I was worried that I wouldn't be able to bid before the auction ended, but Sarah responded quickly! Was skeptical at first, but everything went smoothly. Don't hesitate to contact them if you have any questions. The fees are quite high though, so check on that if you plan to use them. They have an estimate tool on their website which was exactly what my total came out to.

Highlights disappointed by the service. It took the company more than 3 weeks to process documents…read morefor the vehicle I purchased. I had to call them several times to get the status, and, I received the docs the next day after my final call which. The vehicle never left ca state. The company does not have Ca broker license so they had to register the vehicle in Oregon, and now I have to re-register the vehicle in California again. Which cost me another 10 days of time. If you don't want to waste your time waiting for the paperwork for that long, don't use this broker and work with the local one.