Front desk personnel were all very rude and not at all personable. Hotel is directly beside a very…read morebusy Interstate so the noise was terrible. But the people at the front desk were so rude and snooty that I would not recommend this hotel to anyone.

^*Now known as "The Comfort Inn & Suites"…read more My husband & I love the value, quality, & personalization we've received at various Choice Privilege hotels over the years. This hotel definitely held up to that standard of excellence as well!! Visiting from out of town, we stayed for the weekend for a personal mater, while also finding a little time to explore the local area (which is quite charming). The complimentary breakfast was appropriate for location- offering waffles, breakfast sandwiches, cereal, fruit, muffins, and various popular kids options. We were aiming for an early morning checkout Sun a.m. (due to a bit of a drive). After being on the road for about 20min, I realized I had accidentally left a very important item. Immediately called. The front desk worker (Matt) responded swiftly & even relayed the information to the head of house keeping "AH" (April I believe was her name). Upon returning to the hotel, to my relief my item was waiting for me at the front desk Overall a very nice & quant stay at this location. Would recommend to other travelers, especially those with children as they had a pool and a hot tub as well.

Best hotel we have ever stayed in and we have stayed at a lot of hotels because we travel a lot…read more The breakfast was very good mostly because the food was hot. Most hotels that serve breakfast is mediocre at best because the food is barely even warm and the eggs taste like powdered eggs. This hotel had real eggs and they were good. The room was very nice and everything was so clean. The lobby was very welcoming. When we travel we will look for a Holiday Inn Express to stay at from now on.

3 stars because the staff is friendly and eager to help along with being in a good location…read more Room was very outdated, peeling furniture, not clean, etc. bed hard as a rock. Recommend only because of staff, location and felt safe.

Stayed here for a wedding so was here fo a long weekend. The room was really nice, however the king…read morebed was the most uncomfortable bed that I have ever slept in and could hardly sleep which was a bad thing because I was in the wedding! They had tiny pillows on the bed as well, which is normal for hotels I guess but if you are sleeping in a king bed you need a bigger pillow just saying. Everything else about the room was great! It is up in the air if we would stay here again because both my mans and my backs are hurting so bad from this dang bed.

Cannot say enough about not just the room, the breakfast setup, pool.. . Yet what made our days…read morehere perfect was every single member of the staff! Renee (manager) worked with our wedding party with kibdness and patience, the assistant managers smoothly and warmly handled whatever was needed... the housekeeping staff was flawless... Everyone workint here was superbly professional, welcoming, kind. Most strongly recommend rhis Best Western for your stay!

The name of this business needs to be changed as this is now a Howard Johnson…read more My family and I decided to stay here as it was the most affordable hotel in the area compared to the rest. For what you are getting, the price of this hotel is expensive compared to what you can get in a city, that is much nicer. Hotels in this area are limited so I guess this is the reason, they can charge whatever they want. The inside appeared to be clean but after further inspection, the tub had mildew/mold that was blackish in color on it. The shower was too small for even someone not tall. The paint on the walls, appeared to be painted over what was there previously without fixing the old part. The room had nice furniture inside and it was nice that the room had a refrigerator that had lots of space and microwave. No one notified us when we arrived that there was no housecleaning unless it was requested. When checking in, you had to use a phone on the outside of the office to get someone to assist you with anything. It's nice that this hotel is located close to Bob Evans as you could easily walk there to get a meal. Our stay here, served its purpose which was to provide a place to sleep though it wasn't the most comfortable experience and we probably will not stay here again if in the area.

I wish it was a way to take a star away . My fiancé recently stayed there for work . He called me…read moreand told me how nice the room were . But that took a horrible turn when he woke up covered in bedbug bites. Being that he was there for work in a room that his job put him up in he decided to just remove the Linen and go to Walmart and try to treat the room instead of making a scene . When he return he got a dramatic knock on the door from the women from the front desk . She yelled at him dude wtf? Asking about the Linen he had put outside his door. Right after that the owner came in screaming and cursing at him. Basically accusing him of bringing the bugs. Totally unprofessional. Being a grown ass man my fiancé is he of course used choice words back while telling them how unprofessional it is to accuse a guest of bringing bugs . He basically was asked to leave the hotel and forces to go back home to SC. I wouldn't recommend this place to a homeless person.

We had a double queen room here for one night for a nearby wedding. Check-in around 3 was a…read moreseamless process. We had the keys within a few minutes. They have a nice lobby area with a ton of seating. A small portion of the breakfast area is closed off during non-breakfast hours, however, they still have tables and chairs available for socializing/eating. The elevate took us to our room on the 3rd floor. The elevator, hallway, and room were all only slightly dated and visibly clean. The room was enough space for the 4 of us to store our belongings and sleep for a few hours after the wedding. The bathroom area was well-stocked with towels and nice soaps and shampoo. Only half of our room was up for breakfast, but they said the food was good/as expected. With your extremely limited lodging choices for this area of Ohio, I don't think you can go wrong with this hotel.

Much too expensive for the hotel. Very old hotel. Bed and bedding were standard Hampton Inn which…read morekeeps me choosing them but it took forever to get hot water in the shower. Breakfast was meh and the coffee was cold.

We had a really nice visit! Tried some wines, had some laughs, checked out the cheeses, etc. This…read moreplace is nicer and more serious than their neighbor which was a tourist trap. The highlight was the sweet and goofy (in a good way) wine hostess. She had a couple facts wrong, but whatever. The gifts, cheeses, and other items were great for traveling folks like us. Most of the wines were too sweet for me, but I'm a California wine snob... I did buy two of their driest wines to share with family.

The good- In room…read morecoffee with enough for two Strong shower pressure and adequate hot water Good supply of good quality towels Breakfast till 10 including the waffle machine Pen and notepad in room Good TV quality and channel selection Gideons Bible Room felt and appeared acceptably clean The bad- No soda machine in the "pop and ice" room, just ice and a sorry-looking half-empty snack machine Room was really small and cramped for a supposed double Only one tolerable chair Hair dryer broken Very few outlets, no USB ports The ugly- Not only were there no hangers, there was not even a rod to put a hanger on Conclusion- an adequate budget hotel for a single night. Bring cold drinks and a hairdryer.

So, this is an older hotel, but clean and comfortable. Continental breakfast. Pool. I haven't seen…read morebugs or drug activity. Rate reflects age. Comfortable and safe place to lay your head.

No hot water horrible service. Very rude people in office. Do not go here. How no shower?read more

Stay at your own discretion. I would highly suggest packing shower shoes, linens, etc if you feel…read morelike this place is the vibe.

First and foremost, the employees were all extremely friendly, helpful, and always professional…read more The pool was open but the hot tub, sauna, and the treadmill was not operational. They have plans to make repairs which will require closing the pool. The front desk staff were constantly mopping the floor at the entrance. The Inn was clean and looked as if recently painted. Breakfast was nice and rather than providing eggs, potatoes, etc, they provided individual wrapped breakfast sandwiches what were easily warmed up in the microwave. I am all for this as it wastes less food. Juice, coffee, and other items were also available. My room was good, only some minor issues but it's hard to find rooms that don't anymore. The important items were fine which is a clean room and a clean and comfortable bed. The rate was reasonable and the Inn is close to the interstate. There are also a few restaurants close as is a Walmart store. The parking lot was well lit and appeared safe. I had no concerns during my stay. I will certainly be back when I am in this area and the customer service was some of the best I have experienced in a while at a hotel or motel.

Brenda was fabulous to work with. Stayed after a wedding at the enchanted acres. Clean, nice cold…read moreroom on a hot summer day. Good breakfast in the morning. New girl in the bar at the hotel- sweet, kind and eager to learn. I think her name was Presley? I recommend staying here if you're in the area for a wedding. We even got early check in! Check out was 12 which was great too! Thanks for making our stay fabulous!