1. Crowe Marine

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Eatonton, GA

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Crowe Marine

4.2 (5 reviews)
Open • 8:30 am - 5:30 pm

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National Indoor RV Centers - Atlanta - RV dead at pick up after off-season in indoor storage and having THOUSANDS of dollars in work supposedly done.

National Indoor RV Centers - Atlanta

(44 reviews)

We recently purchased our 2022 Newmar London Aire from NIRVC Atlanta, and while the registration…read moreprocess has not gone as we had hoped, I wanted to recognize two employees who made a lasting impression. First, a huge shout-out to KJ, who handled our coach walkthrough. He was knowledgeable, patient, fun to work with, and incredibly informative. He took the time to explain the many systems on our London Aire in a way that made them easy to understand. Buying a coach like this can be overwhelming, but KJ made the experience enjoyable and gave us the confidence to start learning our new home on wheels. I also want to recognize Miles in the Registration Department. We were originally told our North Carolina plate transfer would take about 7-10 days, but due to a delayed paid lien release, we are still waiting more than six weeks later. Unfortunately, we had to cancel our planned trip to Canada because we still don't have our registration. While it wasn't the news I wanted to hear, Miles was honest from the very beginning. He treated us with compassion and respect, kept us informed every step of the way, and never made promises he couldn't keep. His professionalism and communication during a frustrating situation meant a great deal to us. Although the registration delay has been disappointing, employees like KJ and Miles are a true reflection of outstanding customer service. Their knowledge, honesty, and genuine care for their customers deserve to be recognized. Thank you both for making a difficult situation much easier to navigate!

We were very impressed with the level of attentiveness provided during our RV purchasing process…read more The salesperson's (Christy) professionalism and attentiveness played a significant role in our decision to purchase from National Indoor RV Centers rather than move forward with a lower-priced Jayco Granite model offered by Camping World. Unfortunately, our experience since the purchase has been disappointing. Our Condor has been with the service department now for three weeks, and we still have no clear timeline for completion of the service items identified both at delivery and after our first weekend trip. This is a serious concern and has delayed our summer vacation plans and our trip to Alaska. Our RV spent two weeks with the service department with no call-back for an update. We made multiple calls and inquiries and although we did receive two call backs, the person we talked with couldn't provide any information on where we were with the repairs and when we could pick our coach up. When we finally talked with the service department, we were informed that the warranty approval is still pending for several items requiring repair or replacement (Including an awning motor that was installed on the wrong side). We were also advised that we would be responsible for an $85. delivery fee to Mercedes for equipment that should have been included and installed at the time of purchase which was identified at delivery. Over the following week we had one follow-up call from the service department who still couldn't give us an estimate of when it would be ready but did promise a callback that still hasn't come. They did however provide us the service department POC at Mercedes so WE could follow up with them. Although the repair issues are frustrating, they were expected. What wasn't expected is the servicing and complete lack of communication and follow-up at NIRV. If we known the post-sale service experience would be handled this way, we would have purchased from Camping World. Update. Eight days later. Got a couple of updates. Unfortunately the conflict with previous update. Still no update on when our RV will be ready.

Crowe Marine - boatdealers - Updated October 2026

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