I do not normally write reviews, but these guys deserve public acknowledgement of their great work. I bought a Wakesetter surf boat from Singleton Marine (formerly Boats With Gusto) at Lake Oconee in 2013. Since then, I have bought 2 jet skis and a fishing kayak from them.
I am not easily impressed, but they have consistently performed at excellent levels. I know they are very competitive on price, but even more importantly, they stay committed after the sale. From initial training to properly use the equipment to helping when there is a problem, the service team's expertise and responsiveness has always met the same standards as the original sales people. Most recently, my boat had a problem on a Saturday evening. It would not crank. They are closed Sunday and Monday. I called them first thing Tuesday as I have a large group of guests coming the following Friday. They could not promise a fix but they committed to trying to work me in, diagnose the problem and hopefully fix it. When I got to the lake Thursday, the boat was fixed and running.
Obviously if it had been a major problem, I might have not been able to have the boat running, but the point is they worked me in, came to my home and resolved the issue in a couple of days in spite of the fact that I did not have a previous appointment. Most people don't offer that kind of service.
I have been and remain a very loyal customer. I recommend these folks. Price matters, but again they are very competitive. But when you spend a lot of money on a boat, follow up service may matter more. There is nothing worse than an idle boat on a summer weekend with no idea of when it might get fixed. I have never had that problem since buying from these guys. Seven years after selling me the boat, they are still there for me. Outstanding! read more