Crouse plumbing was amazing from start to finish! Super responsive, on time, and got the job done quickly without cutting corners. You can tell they really care about their work and their customers. Highly recommend if you want reliable, honest service! read more

Great job as usual!! Steve is highly experienced in plumbing and always does a clean job for me!! read more

If I could stand on the corner of a street and yell at everyone how amazing they are. In 2019 they were the only ones that came out out of all the 3-4 plumbers I called bc I had a clogged drain and the house flooded. It was his day off and he stayed until the water was drained... Both he and Jill are so helpful and kind! They are honest and get the job done right! I will forever use them for all my plumbing needs! read more

Crouse Plumbing - Before Steve unclogged my drain - Plumbing Near Me

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Oh my gosh! We are a repeat customer. We needed a new kitchen faucet, so we purchased one at Lowes that looked similar to the one we had previously installed by Lowes. Well, the new one didn't fit. Steve went the extra mile (literally). He went to Lowes AND Home Depot to select one that WOULD fit and installed it for us. I can't say enough about Steve and his unbelievable customer service. We are totally satisfied with his dedication to doing a great job and to doing what is right. read more

Crouse Plumbing - Plumbing Near Me

So happy to work with Steve and Amy. They have done several jobs for us including installing water heater, a water softener as well as taking care of emergency leaks. Steve picks up the phone immediately or calls back promptly. His prices are very competitive, specially given the great care and workmanship he puts in. So blessed to know such a great professional. read more

Always love reviewing great companies. Went to review this and found I already did. This time is for a big job though. Steve installed a water pressure pump for us to boost pressure for our city water. Not only was his bid better than 2 other companies, but he found a way to locate the pump at a far better spot. He did this on his own without prompting...by thinking the project through. The others were going to put the pump at the street but he didn't like that idea and suggested installing it at the house. The job turned out to be more complex than expected because the builder had decided to locate the water main UNDER the sidewalk. This is where Steve really shined. Instead of breaking the concrete, he did the amazing thing...we had a big hole dug for him and he crawled under the sidewalk to hook up the pump successfully. This was truly over the top! It would've been so much easier to break the concrete. No extra charge. At one point, Jill came to help. She smelled gas leaking near the work site. We had never smelled it before. Steve was able to fix the leak. We got way more than we bargained for. This team really is super in every way. They show up on time, schedule quickly, do the job right, and they even clean up beautifully. They are happy and upbeat as they work...a pleasure to be around. I can't say enough! Steve thinks about every step of the job. He was obviously determined to make us happy. A few times I told him something was good enough...like the way the concrete slab had been poured tilted toward the house instead of away (someone else did this part). He fixed the tilt anyway because he wants it to be right. Steve takes pride in his work. So does Jill. And it shows. read more

Great service! Great value! Fast friendly reliable service at a good price. I recommend them to all my friends and family.

Steve replaced my kitchen faucet and did an amazing job and very professional, he made sure there is no leaks and clean up after finished the job. Jill also nice and polite helping Steve. Overall I'm very happy with the job they did and would use them again and would recommend them for any plumbing needs. read more

Crouse Plumbing - Plumbing Near Me

Steve is truly an amazing and genuine person overall and his work is impeccable. He is a trustworthy worker and goes above and beyond with his customer service. I recently met Steve when I needed after hours service; hence, my toilet downstairs was clogged. I needed the work ASAP because I am in the middle of selling my home and starting the open house. Steve was able to promptly repair the issue which ended up being a little more than what we expected, but he was able to take care of everything in no time. In addition, we had another minor issue with our sink upstairs and Steve genuinely agreed to fix it right there and then after working hard on fixing our toilet issue downstairs during after hours. We highly recommend his services if you're looking for someone with integrity and honesty. Thank you so much for everything Steve and Amy! read more

They are absolutely the best. I needed to have someone come out and find and fix a leak. They came out and did the best job. They are honest and have a fair price. I highly recommend them! read more

Steve & Jill did a shower remodel for us and it is truly BEAUTIFUL! The shower was the ugliest this imaginable when we bought the house. You had to step down into it, it had a sliding glass door that lead to the back yard, and was full of rot and mold. Lol, yes a sliding glass door in the shower to the backyard! They raised they floor to they shower, got rid of the mold and rot, had it treated for termites, everything! The sliding glass door is GONE! A new wall was put in and we have privacy! Their expertise in helping us design and make our dream for our shower remodel come true was painless, fun, and affordable! They had a ton of knowledge! They were both professional and friendly at all times! They went above and beyond what we asked and dreamed of! Thank you Steve and Jill! We will definitely use your services again and HIGHLY recommended them for any of your plumping services! read more

Steve and Jill replaced my water heater with a tankless and it works awesome. They did such a clean job, they're super friendly and professional and most importantly reasonable! Thanks again guys and keep up the awesome work! read more

Crouse Plumbing - Plumbing Near Me

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Steve and Amy are awesome! We had a vision of what we wanted for our bathroom in our Auto Shop and they made it happen. You guys are our go to plumbers from here on out and will recommend you guys to everyone we know. Thank you so much for everything! read more

Crouse Plumbing - Here is the bathroom Steve and Amy did for us at our Auto Shop. We love our custom sink. Thank you so much! - Plumbing Near Me

Never received an email. 80% of the content in the response is a contrived missive and just not true. Their original comment was so full of hate, mean accusations and insults, it was taken down! The person who wrote it wasn't even here. I'm not making this up. The review is just sharing my negative experience. I only know of this plumber Steve because even though he did not install the water heater, he was "recruited" by CA Plumbing to come to my home. There is a huge sign by the entrance to my home "SECURITY CAMERAS IN USE." I promise you, I am telling the truth. Good to note that if you ever have issues that don't please this plumber, this is what you are in for in lieu of resolution. Which is all I ever wanted. I NEVER, EVER asked anyone to lie. I NEVER EVER threatened anyone with a bad review. All of the things "quoted" from me are just not true. The photos are of when Steve was here, attempting to find an issue with the pressure at the hose bib. Other photos are from EMWD who took a reading and found the pressure was FINE and nothing needed to be replaced. He DID NOT run the water in the lav sinks. I did NOT prevent him from running the water. This is not a forum for disputes or insults. I am not attacking anyone personally. I am just sharing my experience that happened to be negative. This plumber Steve called me and coerced his way into my home saying he was going to "help me" resolve the issues created by his plumber friend Chris of CAPlumbing. He presented himself as a Master Plumber. CSLB only has ONE CLASSIFICATION - Plumber C-36. He said he was here because I wanted a "second opinion." That is just not even true. These 2 guys are making things up instead of addressing the issue. It was a set up. I felt mocked the entire time. Trust me! I am not stupid, and I pretty much do write good reviews. Check them out. I paid Chris $800 to install a water heater: that's like $300 an hour. Which left me in a way worse situation than with my old water heater. Chris was not successful troubleshooting, and pretty much abandoned the job, walked off and refuses to respond to my 6 emails so far trying to resolve this with him. He just kept ghosting me! So he never shared with me he was recruiting Steve, who came to my home, utilized a lot of smoke and mirrors trying to trick me into agreeing to things that were not entirely true or accurate. He explained he was going to prepare a "report," for Chris, but won't share it with me! I told him I wanted a copy. He said OK. I asked him what is he putting in the report, and he replied, that the water is hot. I told him you NEED TO INCLUDE it takes a very long time and the Customer is telling you that DID NOT HAPPEN 5 hours before this install. Yes, I am getting hot water, but only after gallons and gallons are going down the drain. Chris did not implement standard SoCal Gas recommendations. I'm old. Steve opens the faucets in my bathtub full blast, and says "see, the water is hot, isn't it?" I'm like yes, but it took forever and I DON'T BRUSH MY TEETH IN THE BATHTUB! The sink faucet takes FOREVER! WAY LONGER than before. Which he NEVER opened. So he wants to sell me a $400 pressure adjuster. Tells me he is calling the City to check the pressure. That he calls them all the time. That is JUST NOT TRUE! I called the City. You need to call EMWD and they will come and check the pressure! I am telling him, it's the same pressure as before, and the hot water was ALWAYS FINE! EMWD DID check it and it's perfect and nothing needs to be replaced. It was all just mutual CYA! It became clear to me this was an attempt to turn it around to be my fault and take sides. Really, you're getting a pressure reading touching your gauge to a pipe? He NEVER checked the water pressure at the bib. Or at the water heater. Besides, there's a Pressure Regular attached, so if it IS too low, you can adjust it! Not tell your Customer they need a $400 part! Geez! I need to do all of this investigating? He figured out everything for his "report" in10 minutes, but took off? How was that "helping" me? If Steve were a true friend, he would tell Chris, just fix it, and recuse himself. Because here we are and I'm writing a review about HIM! All of this is unnecessary and nuts! I don't like it. Creating a lot of stress and inconvenience. Would MUCH RATHER be writing a 5 Star review. Who needs this? read more

Steve & Jill are honest, dedicated, and so hard working. This review is long overdue. Communication is on point, work gets done in a timely manner, extremely professional. Just overall down to earth, really good people. read more

These guys do a great job. We refer them to handle our clients and everyone has been super happy. The pricing is very fair and they always answer their phone. I highly recommend Crouse Plumbing. read more

This was the first time hiring Crouse Plumbing. Steve came out very quickly and the job was done right. Great communication and friendly service. It was a small job, but he still made it a priority and got to me ASAP. I highly recommend Crouse Plumbing and I will contact them again for any further needs. read more

Steve and Amy are true professionals and provide excellent customer service and workmanship. They were very responsive to our plumbing needs and we're reasonably priced. Highly recommend and I will be calling them back for any future work. read more

This review is about the remodel of our shower in the master bath. Work performed, remove old shower enclosure, shower pan and hardware. Install new shower enclosure, pan and hardware. Our experience was completely positive. Elements we especially liked: Communication: Throughout the project there was good communication about what we wanted. Steve answered all of our questions in a patient and thoughtful way, never rushed. Easy Selection of new components: After discussing what we wanted with Steve at his site visit, Amy (office support) emailed us options for the enclosure and hardware. Clean up: The removal of the old shower is a little messy because you have to cut into the wallboard. Steve is meticulous in his clean up. Good value: Price for the work was competitive and reasonable for the amount of work involved. Craftsmanship: Watching the project unfold, it was obvious that Steve and Amy knew what they were doing and cared about doing good work. We were very pleased with the outcome and can recommend Steve Crouse Plumbing without reservation. read more

Love Crouse Plumbing! Steve and Jill have helped me out of so many jams, the latest being a sheered hose bib courtesy of a german shepherd! I put in an urgent request for help and even though it was well past quitting time, Steve still stopped by the house on his way home and had us back in business in less than an hour. Customer service is top notch. To round it off, they are both genuine people and not out to take advantage of desperate homeowners! I wont use any one else! read more

I hired Steve to install a Grundfos water pressure pump (he cleared a drain blockage previously). If you want an honest plumber who charges a fair price, you want Steve. He is focused on client satisfaction and customer service. His work is excellent. read more

Where to even begin i have been going to Steve and Jill since 2015. Anytime I have ever had a plumbing issue since owning a home they are who I call. The price that is quoted has always been the price I have paid. Very reliable and great work and they actually care abut you. They have saved me a few times and have saved me again with a massive leak in my house. Got the right restoration company out the same day to start drying everything constantly checking in with us to make sure everything is going as planned. Told us if we need anything to let them know and they will be there. I will never go to another plumbing company as long as Crouse plumbing is around. They are pretty much like extended family at least that's how they make us feel. Love Steve and Jill they are awesome read more

I am taking care of rental properties. I hired him over 10 times. He is always come on time and do the clean job. I hired many plumbers before and he is the best. read more

Simply one of the best plumbers I've met. Fast response time, easy appointment window...on time! Did a great job for me and clearly explained all charges. Job thoroughly done and prompt. This is the only plumber I would use going forward. He is really the best of the best. read more

I need to say how AMAZING Steve and Jill from Crouse Plumbing are. I mean, where do I start? First, last week they walked us through our drain clog and helped my husband to fix it over the phone. It clogged again this week so we decided to call in the big guns. Not only did they fix the sink (clots of mortar deep in the wall pipes thanks to *bad contractor*) but they helped fix many of the mistakes he made around our house which included toilet seats and faucets that were installed incorrectly. Steve also checked the water pressure in our shower and removed a previously installed gas line outside that was not to code. Not only were they super friendly and patient, they did the job right the FIRST time. It became a joke to what to have them look at next ("Ok, ANYTHING else??" ). People like Steve and Jill restore my faith in humanity and in this business. I'm starting to feel like the pieces of my house are being put back together. I would refer them in a heart beat to anyone looking for a professional, experienced plumber. read more

Steve did the plumbing work for our game room addition about a year ago and was back just recently for a leaky shower. No job too big or small for him. Great communication throughout. Very thorough and just an honest good guy. read more

They were awesome! We had a leaky faucet and they came, fixed it and installed a new one plus fixed a leak in a pipe in our kitchen ceiling. They were so friendly, professional, honest and trustworthy, etc... we will for sure use them for all and any plumbing issues we have in the future and will recommend them to family and friends:). Thanks Jill & Steve! read more

It was a pleasure working with Steve & Jill from Crouse Plumbing! I had them completely redo the shower in my master bathroom and the finished product exceeded my expectations. Steve was also able to do some additional work in my house. To say that his skill level as a master plumber would be an understatement. Additionally, Steve was very fair with his pricing. If you are looking for a great plumber, my recommendation is to look no further than Steve Crouse!! read more

Excellent service! Steve is a professional who exceeded my expectations. He was on time, got the job done quickly, and gave us a fair price. read more

Found Crouse Plumbing on the internet. Couldn't be happier with the service I was provided. And pricing was reasonable!! For a licensed & certified plumber, you can't do better!! And no, I was not paid to do this!! read more