Kate continues to be my rock where my headaches are concerned. While there are still a couple of…read morespots under the base of my skull that want to be stubborn, the others are working their way out. I am having to deal with the change in weather & yesterday was a bit tricky, but with some of the things Kate has taught me to do, it was short & with the aid of 1 Advil, gone in about an hour. Very happy to not have to deal with 3 & 4 day headaches in bed in a dark room!

I went to the doctor for what I thought was sports related back pain. The doctor referred me to…read moreDoug who determined that it was not my back but a weak hip that was causing the problem. What a relief it was to pin point the issue and at that moment I knew I was in good hands. Doug has opened my eyes to my strengths and weaknesses and encouraged me every step of the way to show what the human body is capable of. After several weeks of his guidance I am now pain free. I highly recommend SPT. To me, it's about quality of life, and now I have that again. Thank-you Doug!

I go to the one on Old Liverpool. My PTherapist is Garry…read moreCampbell. I really like this clinic. From the receptionist to therapist they are so nice and professional . Location: easy to access. Great parking. I like the personalized service by therapist. Highly recommend!

My experience at Onondaga Physical Therapy was exceptional. The people there were professional,…read morefriendly, encouraging and reasonably demanding in a positive way. The also recognized your willingness to help you increase your levels of performance to achieve your goals through your exercises. They recognized your accomplishments and areas that needed to be worked on. Encouragement was a big part of striving to achieve. MaryEllen was my Physical Therapist, and she was a power force in making the effort worthwhile and rewarding.

Their honesty. Not shortening my appointments without telling me before I show up. Refusal to speak…read morewith me on the phone. Owners do not allow others to make any decisions and it is about their bottom line. Worst of 8 places I have had PT in my life. I tell everyone to go anywhere but here. The care of their therapist was amazing, and he moved out, and I gladly moved with him. Since getting the time and work I needed, my health has improved. I had private insurance which paid well, but not enough for them, I guess.

What a great place that helped me get better. My assigned PT -- Paige -- who was amazing but also…read morethe office staff, Chris, made me feel welcomed

I called as a potential new client and was transferred to the billing department. The woman who…read moreanswered was extremely rude, refused to let me speak with a supervisor, and hung up on me. Completely unprofessional experience.

The owner was very professional and met with me initially. He went over my MRI in detail answering…read moremy questions at every turn. I would return if needed. A spring cleaning of the facility, maybe fresh paint will help. Overall a great business.

I wholeheartedly recommend Achieve Physical Therapy to all people hurting people. The staff is…read moreso friendly and they work with you on your needs and your wishes. I told my girl "Olivia" to go easy on me that I didn't want to be a pain to her and she did--but she got me to the point of minimized pain -neck area. I also have a plethora of home exercises that she gave me. I only wish I could continue with her. Please do not hesitate using the services at Achieve Physical Therapy on Onondaga Boulevard behind Limp Lizard. They are wonderful!!!

I have been back here several times due to injury and surgery. Each time I was treated very…read moreprofessionally. Tyler, my PT there, is amazing. I appreciate that he always challenges me and doesn't let me get away with less than my best. Tyler is excellent!

Very poor care. Not just for me but for the other two patients in my room. Turned on light for…read moreassistance it would take at least 20 minutes for anyone to show up. Only to tell you they needed to get someone else. All three of us patience had surgery. Pain meds were very slow coming. While we were in severe pain. Contacted the complaints dept. when I got home only to have them tell me "The RN's must have been busy with other patients or needed time for presciption for new meds. That was not the case for me. Out of 3 days of being there and two other patients needing meds. They want me to believe The RN's were always busy. Always waited 20 minutes or more for any assistance. Waited 45minutes on one occasion to get help with getting from my bed to restroom.

Absolutely terrible! Unwilling to let more than 2 visitors in room despite far travel. Would not…read morerecommend. Go elsewhere is you have people who love you!

If I could give this place a negative 10 I most definitely would. This was the most unprofessional…read moreplace I have EVER been. They have a dog that runs around and pees everywhere and a staff that has no clue. They treated my minor son and released him without even so much as a phone call to me, I unfortunately was recovering from a surgery that day so I could not be with him, and made it perfectly clear that I was just a phone call away. They did call me at 9 pm that evening after I left a message on their answering machine, which by the way I called the business at 6 pm and they said they were open until 7, but no one answered the phone. THIS PLACE IS COMPLETELY UNPROFESSIONAL! Oh and as a side note, he had to go back to PT, but NOT there EVER!!!!

Excellent staff and secure building. Valet parking is helpful as this place is huge…read more Bring your walking shoes, cane or your walker. The volunteers go above & beyond. Highly recommend all of Upstate Hospital services.

Want to know why security is so tight at this hospital? It's because of the pathetic and lack of…read moretimely care you receive and then pay through the soul for. My wife has Dementia/Alzheimer's. It's all in her records. Everything my wife has is documented through the Upstate system. I had an ambulance bring my wife in on 6/20/2026 because she was indicating she was in pain. I had already heard the nightmares of walking in to the ER and thought coming by ambulance would be more attentive to my wife's situation and for that part, I was right. While checking my wife in, I indicated numerous times that my wife has Dementia/Alzheimer's and cannot be left alone because she would be confused and frightened. What did they do? They put her into a room with FOUR(4) other patients with nothing but a thin curtain separating everyone and left her alone. I had a feeling that they left her alone and I was right and when I pressured them, they let me go sit with her. For the next 10 hours, I could not believe what my wife and I had to experience. Insane waiting times for everything. Hearing the other three patients problems and resolves. Hearing the other patients in pain. Hearing the other patients on their phones. Hearing what the other patients were playing on their phones to kill the egregious wait times. The loudness. The banging of walls and furniture being dragged from one place to another. Every sound that was to be heard left my wife thinking it something to do with her and the whole of it all was just blowing her mind. There was bits and pieces of medical trash on the floor everywhere. We were right outside the nursing station and it sounded more like a bar because the profanity and defamed talk about other patients left me completely in shock. After many, many hours of waiting my wife was finally getting tested. Bloodwork, CT scans, EKG scans, X-rays. When all was said and done, I reminded the nurse Darwin twice to please make sure to remove all the electrode connectors before discharging her to go home. Guess what I found when I got my wife home home? A body full of electrodes and tapings that were never removed, leaving me to have to do it myself. I will say that the staff and doctors were polite and courteous to our faces, albeit the experience as a whole was more like something out of a third world country. The outrageous prices and costs that come after this woeful experience does not justify anything whatsoever and that's why security is so tight in these places. Once you see the bill, you'll want to go in there and take things into your own hands. YOU are not getting what you pay so much money for out of your hard earned paychecks and your Gestapo styled taxes that are stolen from you. When the prices paid matches the experience occurred, then we will have nothing to gripe about. I'm embarrassed to say that I was born in this building when it was under the Community General Hospital flagship. Something has to give to justify the ways and means. I never thought I would say to stay away from all these hospitals unless it's absolutely necessary...but yes, stay away.