Great physical therapy! One on one treatment, where you're not herded like cattle. I have been to the "big" physical therapy offices in the Syracuse area. If you like being passed around to a different therapist at every visit, go there. If you like someone to give you personal service, TSA Physical Therapy is where you should go. read more

I recently woke up with a pain in my neck. I thought I just had a bad night of sleep, but the pain persisted. Eventually, it started to creep down into my shoulder blades, arm and chest. My doctor diagnosed a pinched nerve and suggested I try physical therapy. I had a difficult time finding a physical therapist. After striking out with several PT places on my health insurance network site, I finally landed at TSA Physical Therapy. They accepted my insurance, were close to my work and had appointment hours after 5 PM, which I was looking for so I didn't have to take time off for work. They were very friendly and helpful when I originally called for information as well, so I decided to give them a try. There are two doctors at TSA, Amy Vandreason and Troy Andrews. I was paired with Troy, who has been a practicing Physical Therapist in the Syracuse area for over 25 years. His experience encompasses over 30 years in the fields of sports medicine, orthopedic rehab and exercise science. He received a BS in Physical Therapy from Upstate Medical University and a BS in Exercise Science from Cortland State. TSA is in a small strip mall in East Syracuse. I arrived a couple minutes early, met Troy at the front desk, turned in my new patient forms, and filled our a questionnaire about my pain. I was brought back to a table where Troy asked a couple other questions about my pain, the location, and whether certain things made it worse or helped. I laid down on the table and Troy used several different massage techniques to not only relieve my pain, but adjust other parts of my body that were making up for the pain I was dealing with. The appointment was only around 45 minutes and by the end, I was no longer in pain and Troy gave me a couple exercises to do at home to get my body back to working the way it's supposed to. Troy was very friendly and very informative and explained everything that he was doing and why. He was able to pinpoint exactly where my pain was and what muscles were affected quickly and seemed very knowledgeable about my exact injury. When I told him my pain was gone, he did not pressure me into a follow up appointment as some places have been known to do, and basically told me to do my exercises, and if I felt I NEEDED another appointment, to contact him. I'd definitely recommend their services and will go back if I ever need any sort of physical therapy in the future. read more

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So thankful a friend recommended TSA! After my son had ACL/LCL surgery, he saw Tom 3 times a week in the beginning. I'm so glad we came here instead of a bigger facility. It was a great fit! Tom got to know my teen and the care felt very tailored to my son, his interests, and his athletic goals. Thank you so much!!! read more

The owner of this place is rude, and passive aggressive about a balance owed. After I had started making payments, I arrived at my next appointment time and was informed by the secretary that I would need $250 just to be seen!!! I didn't understand why, I was making payments and had every intention of committing to it. The owner came to speak with me and was immediately rude. Told me that if he waited for me to pay him what was owed by making $10 a month payments (he was discriminating the poverty class) I'm disabled and on SSD. Seems he's only polite and offers treatment to people who pay what he wants exactly when he wants it!! Ridiculous! ​ read more