A+++++ My car was super clean & I am very happy with the cleanliness that was provided. My car felt…read morelike I had just bought it. It was so nice & smelled fantastic. Thank You So Very Much for your expert work of cleaning the inside of my car & outside also.

I have gotten my car interior and exterior cleaned here a couple of times…read more The service is usually fast and they tend to do a great job for how much they charge (you can most likely get a discount if you pay Cash, just ask). They are friendly, although appointments leave something to be desired, you are better off just walking in and finding out how busy they are and leave your car if they aren't too busy so that they can clean it for you while you kill some time at the many stores just across the street in the mall. I had also used them to get some scratches off an old car that we sold last year and they did a very good job on that car. I would recommend them and will most likely keep going back.

If you're looking for a car or truck, this is place in Sudbury you want to go. Their selection is…read moregood but they can order you whatever you are interested in. After shopping around for a while I came across Auto Depot and they didn't really have anything I was interested in. Their salesman was awesome, I think his name was Danny. He was the guy with the Justin Trudeau haircut. Anyway, he took me aside after showing me a few cars and brought to his office. Asked me to give him a list of what I wanted in a vehicle and he would get back to me. He was able to find me a car from out west and hooked me up with a great deal on a great car. Their selection was still good but I am a picky shopper. Thank you for dealing with me Danny!

Van was picked up "Certified" with 3mm of tread on cracked rear tires,,one with a plug in it and…read morethe other with a SCREW in it. When I complained to manager Moe I got a two minute speech on how hes been doing this for years and knows what hes doing,bla bla bla. I Paid for new tires myself... A week later when I Was back to have the van brakes PROPERLY certified because the whole van would shake when you put on the brakes,,,, I complained that the vehicle was pulling too the right pretty bad and the Mechanic actually ,,, and with a straight face told me,,,,"Well, All vehicles are supposed to pull to the right going down the road" Enough said.

These folks are not honest at all. Bought a 2007 Toyota Tacoma from them that was on par in price,…read moreonly to learn that it was a vehicle that was bought back by Toyota in the USA under a Lemon Law. They never disclosed that information. DO NOT BUY from them! There have been many problems with the vehicle and I took it for an independent safety check after buying and there was over a $1000 worth of work they missed and they only re-reimbursed me for a small portion of it. BUYER BEWARE!

This place is always great to us. They're quick, honest. We've brought different vehicles and…read morealways had excellent service. We recommend Gregory K to anyone who needs work done on their car.

The pricing can be a little higher than some shops, but the service is well worth it. Honest people…read morewith high quality work. Brought our car in for the timing chain to be changed, had it back a couple of days later without them trying to upset us on other work. Would 100% recommend to anyone.

HORRIBLE customer service. Put down a deposit 3 weeks ago and still have not received the vehicle…read morethat was supposed to be ready to go. When we call in, it is always something about this not being done yet, or that not done. They always blame someone else and nothing gets done. When asking for a clear answer as to what needs to be done in order for us to pick up the car, they cant even give us an answer. It has been the run around since day 1. DO NOT buy a vehicle from here!!

I'm writing on behalf of my friend. She bought her 2015 Tuscon there. I'm not writing about the car…read moreitself just the service she received. She has told me many times of one guy who makes her very uneasy and is always very rude, whether it's on the phone or in person. I've seen it first hand on two occasions and I've had to step in and say something to him. It's to the point where she regrets buying her new vehicle there and when she goes in for mandatory service she has requested that I be there or go for her and she does not want to deal with him. His name is Steve Speck. There are two Steve's who work there and the other and everyone else has never made my friend feel this way. Plain and simple: Service plays a huge part in buying a new or used vehicle and having bought a couple new vehicles and new toys from dealers all over and from different makes. I know that great service makes us want to go back for more. Even if the vehicle or toy we buy is not the best. It's amazing what kind of bad Rep one person can have on a place of business.

Service was very good (5 stars), but they put me on a call list (-2 stars) that resulted in me…read morebeing called a week later to have "scheduled" maintenance done that was not yet necessary (according to the owners manual).

Lost wheel on truck ending being alot more damaged than anticipated....told them that I would go…read moretrough insurance. Took insurance 3 days to make up their mind, Laurentian tried to nail me for 3 days of lift fees at 129 an hr. They end up lowering it to one days still had to pay out of pocket. Told me that I needed a new bat not the case. Charged me quite a bit more than I was quoted for exhaust work. Stay away people not worth the headaches.

A great first impression that has led to nothing but great service…read more Pros: - Prompt responses to inquiries via phone, email, etc. - Friendly and efficient staff members everywhere! - Great selection of new and used vehicles. I purchased a used Toyota and at no time was I pressured to choose a Honda. - The salesperson I dealt with, Kyle Sheridan, was remarkably personable and accommodating throughout the entire experience, and kept in touch after I'd made my purchase. I have never experienced such attentive and personalized customer service. - Each time I've brought my car in for service (tire change, oil change, etc.), I have been very pleased by the prompt manner in which I have been served. Great shuttle service, too! - The waiting area is very comfy, with access to drinks, snacks, wifi, and computers. - Events for new car owners are held annually. - A referral program is in place - can't remember the exact amount. Cons: - I think the only thing I don't like about Palladino Honda is its location, mostly because The Kingsway is evil. This was my first time purchasing a vehicle and I must admit that anxiety was running high; however, I have yet to feel 'buyer's remorse'. I am very happy with my experience and look forward to many more years with my Toyota. After I've driven it into the ground, I will definitely return to Palladino Honda for my next vehicle.

Nightmare! Intentionally put wrong info on my contract. They admit it put will not do anything…read moreabout it. They are cop callers when confronted with facts. Somehow they got Return to Prime to add negative equity to a vehicle that Return to Prime told me was paid off. The car they used was traded for the car I was driving for a MONTH before this lie!! They sold me the wrong car and wanted it back! I am honest and agreed to give it back end not hold a grudge to find out I was tricked. I was rushed into signing. I was only shown where to sign. I was lead to believe that Guy Robineau understood the stress I had been going through with them original death trap ( 12 issues with it) they forced me to drive and keep, effecting my mental Illnesses. Palladino knew they were making me sick! I told them repeatedly! They caused a mental breakdown and still are lying! They have 4 of my vehicles and I have zero due to not agreeing to lie!! I need a car. I cannot walk very far. Their shady deal has disabled the already disabled! This is fact and a public warning! I have so much more but this will do....for now. This is a public warning to watch your back!

I was doing road warrior duties today and dropped into this Toyota dealership that was under…read moreconstruction. The existing structure was getting a new addition added to it. My sole purpose for this visit was to purchase a wiper blade for the rear window. All smart DIY vehicle mechanics know you can't buy this part at say, Costco or Canadian Tire. Staff at the Parts Department counter were quick in looking up the part number. Less than 30 seconds later the part was in front of me for payment processing. The parts person offered to and did install the wiper. Thank you Sir! A terrific customer experience!

I love my Toyota, but this dealership, not so much. To schedule an oil change you have to call two…read moreweeks in advance, and its not like they are free? I had to order a hitch here once and they said that it would be super easy for me to install myself, that all I had to do was put in four bolts, so I said awesome, ordered it and it took me forever to try to get it installed and I failed, so I took it back and they said that sometimes they get damaged in shipping and gave me another one, I had the same problem with the second one. So then I decided to pay them to install it and they had to take my bumper off to get it installed, and wanted to charge me more for installing it because it was taking longer than they had expected! If you own a toyota and can take your car to another toyota dealership to get serviced I would suggest you do.