This place is always great to us. They're quick, honest. We've brought different vehicles and…read morealways had excellent service. We recommend Gregory K to anyone who needs work done on their car.

The pricing can be a little higher than some shops, but the service is well worth it. Honest people…read morewith high quality work. Brought our car in for the timing chain to be changed, had it back a couple of days later without them trying to upset us on other work. Would 100% recommend to anyone.

Stone chip on Hwy 17 expanded into 4' of crack across our Toyota's windshield. I asked local dealer…read moreand they suggested 1st Rate. No regrets at all. They brought in Toyota glass and finished it all within minutes of the agreed upon time. Nice people and easy to deal with. Highly recommended!

Brought my truck here to have a bad tint job from another local shop corrected. She did a great job…read moreremoving and installing on the front windows. It looks factory finished. Service was quick, friendly and professional.

These folks are not honest at all. Bought a 2007 Toyota Tacoma from them that was on par in price,…read moreonly to learn that it was a vehicle that was bought back by Toyota in the USA under a Lemon Law. They never disclosed that information. DO NOT BUY from them! There have been many problems with the vehicle and I took it for an independent safety check after buying and there was over a $1000 worth of work they missed and they only re-reimbursed me for a small portion of it. BUYER BEWARE!

Van was picked up "Certified" with 3mm of tread on cracked rear tires,,one with a plug in it and…read morethe other with a SCREW in it. When I complained to manager Moe I got a two minute speech on how hes been doing this for years and knows what hes doing,bla bla bla. I Paid for new tires myself... A week later when I Was back to have the van brakes PROPERLY certified because the whole van would shake when you put on the brakes,,,, I complained that the vehicle was pulling too the right pretty bad and the Mechanic actually ,,, and with a straight face told me,,,,"Well, All vehicles are supposed to pull to the right going down the road" Enough said.

I've only dealt with this dealership once or twice. I gave them 2 stars simply because the sales…read moredepartment is easy to deal with. Probably won't deal with them again now after Kassandra from their service department sandbagged me. I bought a 1 ton Sierra Denali through them. The truck initially was beautiful. After owning it for 3 months and having less that 10000km on it I noticed that my paint was flaking off all along the bottom on both sides. I brought it in immediately thinking the dealership would contact GM and make it right. After getting run around for 6 months she told me to contact GM myself. I did that and GM said they would look into it. When they finally got back to me they specifically told me that she had told them and her service manager not to repair it because it was environmental damage. I had only owned the truck for 3 months and there was 8000 in paint damage. The paint was so cheap that winter road sand had made it look like a scouring pad was run up and down the sides. The service department rep Kassandra had never actually looked at the damage before she blamed me. I've looked at all the other vehicles that drive into the same work site as me and none of them had this issue. I guess my business will go back to Cambrian Ford for my next purchases. Take my advice, go to Cambrian Ford instead their service department will actually help you not sandbag you out of $8000. Thanks Crosstown, guess after my warranties are done you will never see me again.

From the owner: Crosstown Chevrolet Greater Sudbury. Our goal is to provide you with the best car buying experience…read morepossible. We are here to assist you every step of the way, from parts and service to sales and financing.

A great first impression that has led to nothing but great service…read more Pros: - Prompt responses to inquiries via phone, email, etc. - Friendly and efficient staff members everywhere! - Great selection of new and used vehicles. I purchased a used Toyota and at no time was I pressured to choose a Honda. - The salesperson I dealt with, Kyle Sheridan, was remarkably personable and accommodating throughout the entire experience, and kept in touch after I'd made my purchase. I have never experienced such attentive and personalized customer service. - Each time I've brought my car in for service (tire change, oil change, etc.), I have been very pleased by the prompt manner in which I have been served. Great shuttle service, too! - The waiting area is very comfy, with access to drinks, snacks, wifi, and computers. - Events for new car owners are held annually. - A referral program is in place - can't remember the exact amount. Cons: - I think the only thing I don't like about Palladino Honda is its location, mostly because The Kingsway is evil. This was my first time purchasing a vehicle and I must admit that anxiety was running high; however, I have yet to feel 'buyer's remorse'. I am very happy with my experience and look forward to many more years with my Toyota. After I've driven it into the ground, I will definitely return to Palladino Honda for my next vehicle.

First issue: Tricor warranty- Was essentially pressured into purchasing it after I said no multiple…read moretimes, but then was made to feel like it was absolutely necessary. Ironically, after a total loss accident 5 months later, I am completely getting the runaround with getting a refund for the rest of the coverage. I have made numerous calls, emails over 2 weeks with being totally dismissed and ignored. Second issue: Tires- The car I bought came with winter tires that were not on the vehicle when I purchased it in February 2026. Before I picked it up, they said that they didn't realize until pickup that they needed to put on the winter tires. They did and I drove it for 2 months before getting them changed for the season. When I did this, the mechanic told me that they were undriveable and split. So essentially I drove on unsafe tires for 2 months, and I do 1000 km of highway driving a week. I talked to the mechanic who said he would talk to the manager about it, which I believe he did. I called at least 5 times to discuss it with Matt, and all calls were ignored. When I mentioned this to the financial person recently, he said that there are no guarantees. I mentioned the safety issue of driving on winter tires for 2 months and said there are no guarantees. So it's ok to put dangerous tires on a car? Summary: I was previously a long-standing fan of Palladino for many years. This year I have had a totally stressful, disappointing experience and can't believe they have changed so much. Ironically, because of my accident, I need a new car, and unfortunately, I will no longer consider them as a dealer and highly recommend to not go there. *Just to mention as well, both the salesman and financial person I had in February are both gone. This perhaps tells you something about the management.