Had the whole HVAC replaced. The experience from the beginning (price quote) till the job was done…read morehas been smooth sailing. Dustin (one of the owners) has been really good with communication and honors what he has offered price wise. His crew (Tyler and Cody) have been thorough with the installation and not rushing to get the job done. The installation was better than initial install when the house was build as the pipes, plumbing, and wires are more organized. Definitely recommend this small business.

I moved into my house, and the day I moved in there was no cool air blowing…read more I spent three weeks contacting several HVAC companies and professionals around the city. Each one had different ideas and different prices. By the time I contacted Roy Rogers I felt like there was no hope. That i would just be out of AC for most of the summer. Roy was able to get to me as quick as he could. He also offered me the ability to finance what I couldn't pay right away and had a brand new unit and new wiring for my AC within the same week. Along the process Roy explained to me every aspect to my situation and what the best posible solution would be. The pricing was very reasonable. The service was very high quality. The experience incomparable to others within the Indy area.

We love working with HomeSense Heating and Cooling. I have been a customer of theirs for over a…read moredecade. I always feel that they are giving us honest information and appreciate all of the communication touch points from booking to when the technician is arriving and follow-up after the visit. We've been lucky enough to have Darren for most of our visits and he always puts my mind at ease. We also are signed up for their annual membership, where they come twice a year to tune up our air conditioner and furnace when the seasons change. It's reasonably priced at $99 and helps keep us on schedule and everything operating smoothly. If you're on the hunt for a heating and cooling business, I highly recommend them.

I called the company to discuss an issue I had with the technician who came to perform a seasonal…read moretune-up. During the appointment, the technician told me that cleaning the flame sensor would cost extra, even though I believed it was part of the tune-up service. When I questioned it, he then said he would go ahead and clean it at no charge, and the process took only a few minutes. When I called afterward to clarify why this happened, I spoke with the owners. Unfortunately, the conversation was difficult -- I felt talked over, and the responses came across as defensive. I did not feel that my concerns about the service or the upsell attempt were listened to or addressed. Based on my experience, I would recommend that others consider this factor when choosing a service provider.

07-22-2022 They've…read morenow installed three whole house systems for friends of mine. 100% happy with the work and price. There is a reason people trust these folks. ++++++++ 09-22-2021 Great locally owned business with three generations working there. Perfect for routine service. They've done all sorts of weird jobs for my older house, including ductwork, servicing an old exhaust fan from the 1950s, and removing an ancient humidifier. Give these people your money.

From start to finish the absolute best service. Called after my tenants didn't have air…read moreconditioning for 2 days in July. I was worried about using a new HVAC company as a woman over the phone calling from out of state. The owner called back after hours and manage to squeeze me in the schedule the next day. His son Alex arrived on time, super professional and called me with information to diagnosis that my motor failed. He Affirmed that the filter was clean and my tenants were taking care of the HVAC and generally provided good information which was comforting. Alex really went out of his way to solve the problem and repair the motor in a timely fashion. They were fair on price and that was the biggest concern I had. I'm so glad I took a chance on this company, and you can really tell that they care and that they're a family business. They do the right thing! Thank you!

Horrible Company. I am a technician with another company that came behind their install. They left…read morethe evaporator coil paperwork and baggie inside the evaporator coil for now going on 2 years and this can cause serious problems if it was not caught and may have already done enough damage to shorted the life of the unit. Company is not educated and I would recommend not using them.

I highly recommend Neuner Heating and Air Conditioning. They gave me a fair quote and repaired my…read morefurnace within a day. I appreciated the no nonsense approach to our interaction. Have encountered other companies that want to sell me services I don't need or want.

My dryer wasn't working well and kept giving me notifications that there was an air flow problem. I…read morefinally had time to call and have someone come to clean the vent. Family Heating and Air was able to get me in with next day service. Wow! I'm so glad that I called! Blocked dryer vents can cause house fires, and now I'm at lower risk because I've had the vent cleaned. I called our regular HVAC company and they don't do vent cleaning. I called another HVAC company that we've used and their price seemed high. I discovered Family on Google and their had exceptionally high ratings so I called. Not only were they super friendly and kind, they were able to get me in the very next day and at a very reasonable price. Clay, the service tech, was on time and super personable. He got right to work and had the vent cleaned in no time. And when he showed us what came out, I was mortified. I'm very grateful the house didn't burn down and that my dryer will actual work now!

I had a one gas furnace in one of my rental units that went out after 34 years of service. I hired…read morethese guys to come out and install a new system. The prices are very reasonable and the service from everyone at the office to the techs in the field were amazing. They are fast and efficient. They had a new unit installed in no time! The follow up service was great as well. A great group to work with. I will hire them again! Thanks guys for getting this installed before Thanksgiving! They also offer financing and have some very good options!

I'll keep my 5 star review. We decided to get a new air conditioner, got several quotes and Rob…read morewas the only one that diagnosed the entire issue with our air conditioning (needed another return and register in an added on master bedroom) instead of just getting a larger air conditioner that other quotes pushed. Loved the service from start to finish.

I had already installed the indoor and outdoor units for a 12,000 BTU split AC system and just…read moreneeded a pro to finish the job right. I hired Armor Air to trim and connect the two refrigerant lines and the power snake, run a vacuum check, and charge the system with the correct type and amount of refrigerant. Roberto responded quickly to my Yelp project. He offered a flat $65 service call, which would apply toward the quote if I moved forward--which I appreciated. He was able to come out the next day to look things over and then got the job done the day after that. Both appointments had minor time shifts, but he still came through the same day and communicated well throughout. The work was solid, the price was fair, and by the time they left I was up and running with cold air. Can't ask for much more than that.

Laming Huser Heating and Cooling has provided HVAC services to my home for many years. I don't…read moreconsider calling anyone else. They are responsive, timely, neat and pricing is comparable with others. When I had a No Heat problem they prioritized my call with same day service. Left a message at 7:30 am and by 8:05 am my address was on the schedule. Great communication from their office. I won't call anyone else!

I have used them before and not had any issues so I i decided to FB message them a general…read morequestion. My question was about register vents and having a gas furnace. I could see they read my question but did not answer me anything at all. So I sent a ?. Read that too and still no answer. Messaged them one last time saying I'd never use them again if they think it's ok to read messages but not reply. No answer agaIn. Strange and wine use them any more.

Needed an emergency furnace repair and received quick communication and service at a fair price…read more The furnace was fixed quickly by a friendly technician. Thanks!

Bryan Heating & Cooling did a furnace tune-up, and a pre-listing inspection. Found everything in…read moreworking order, and let me know that two parts were close or at their end-of-life: capacitors out of spec. No hard sells or unexpected up charges. I wanted to do the capacitor replacements myself, and they let me know what I needed to do to accomplish those tasks. I'd say 90% of my HVAC tune-ups do not give me the actual spec vs out-of-spec notes for wear & tear items like capacitors. Bryan H&C is the ONLY one to spend the 2 mins letting me know some pointers, since I wanted to DIY the repair. If you hire them, know that It's a small shop. Be flexible on time and scheduling.

Very responsive. Their service tech, Nikita, is very knowledge and was very clear in explaining the…read moresituation and our options. Definitely recommend.

Good service and technicians. Communicates well. All the technicians are patient with answering…read morequestions and explaining things. Sam, T'Shayla, Jerome, Mark, and Ryan have all been wonderful.

Very honest very trustworthy and the price you just cannot beat. I will never call anyone else…read morefrom now on.

Family owned and run…read more They came to my house, removed furnace (very, very old) along with water heater and installed the new ones in just a day. The heat the system has put out so far has been fantastic this winter so far and hot water is a dream!