I can't say enough amazing things about Surland Bait & Tackle. We visited Plum Island over the…read moreweekend (it's where my father was raised) so it was a really special trip for our family. We when into this shop for a hat for my dad and husband, they both loved them. unfortunately, after getting home from our vacation my husband realized he had left his hat somewhere along our travels. I emailed the shop and got a really fast response, I called the shop and the staff was so helpful. They were so kind and made the order process for my replacement hat effortless! We will be going back every trip to support them! Amazing people, please go by and see them! :) Thank you again!

Helped me get a good value reel, and didn't try to upsell me. Mugsy might initially come across as…read morecurmudgeony, but he's just a no-nonsense guy who will get you set up for fishing off the beach. Thanks! +1 They have a cat, too.

Rude to locals, unprofessional, apathetic, unresponsive. Insulting. Bad vibe. I wanted to be their…read moreregular customer because I like the idea of their shop and always spend as much money as I can in my lovely paradise town of Gloucester. I am even ok spending MORE to shop here. But these guys, no. As a fanatically loyal customer I wanted to be appreciated as such. So in the end, I found what I was going to buy here, somewhere else for a third of the price.

Only stopped in a couple of times but the owner was not the most friendly. I do my best to support…read morelocal businesses and, if I don't have a good experience, I just don't return. It takes a LOT for me to leave public, negative feedback. Sadly, I am today because a very close friend of mine was treated very badly and made to feel embarrassed. If you've had a better experience - great! If you've gotten poor customer service - or have not yet shopped there and you decide to give it a try and it doesn't go well - just keep in mind it doesn't seem to be a one time thing. Maybe worth considering what businesses you support.

This place is awesome. Glad it opened up in Haverhill. The inside of the place is beautiful and…read moremost everything in there you won't find anywhere else around. The owner is also super friendly.

Anthony was amazing and walked me through the process to get my first suppressor. I've bought quite…read morea few guns from them and used the as an FFL for stuff Ives had shipped. Excellent place to work with.

Owner thinks he's Rick from pawn stars. Outrageous offers for purchasing fire arms. Haven't…read morepurchased before but NOT a business for selling. Very condescending and I received an offer over 1,500 dollars higher from a different gun store.

This place is a hidden gem . The owner will help you with anything . He listens and asks you a lot…read moreof questions and then gets you what you need . Most surf places will sell you all they can no matter you need . Mike is different. I found my new surf store. I didn't even know he was here but I see his boards all over the place. He is a famous surfboard shaper to boot .

I am the owner of Surfboard Trading Co, a small surf company based in Florida. I read reviews…read moreabout him and offered his business terms to pay for the surfboards after a month because he seemed like an upstanding member of his community. Zapstix's owner Michael Paugh has not paid for the surfboards he is currently selling in his shop. He constantly said he was going to send payments only to disappear. Its sad because I really tried to give Mike every opportunity to do the right thing. I guess you can't do business with a good ole fashion hand shake anymore. At least with Mike you can't. Over three months late and I haven't heard from him.

Been going there for about 8 years, I buy gear for myself, my wife and my 2 grandchildren. Not rich…read moreso I need to get good deals. Mike has always been great especially with the kids and you'll always leave feeling like you did well. Also, I'd rather support a small business anytime.

My wife and I went here last week to get some ski equipment. We thought it may be overpriced as it…read moreis a smaller shop. This was definitely not the case, the items we purchased were very well priced and they had a great selection. The staff were also very friendly and knowledgeable. Going to go back and pick up a few more things. One more thing, you can sign up for ski trips that they organize.

This place is a hidden gem! A small building with an AMAZING inventory. It has the atmosphere of a…read moresmall town business with lots of friendly service. The prices are the best I've seen in the area with no pressure from sales people. Two thumbs up

Jim has a great selection and the best prices I could find. He's incredibly friendly, knowledge and…read morehonest about his product. Highly recommend.

They have all the toys and the staff is delight to work with. An excellent Shop for maintenance and…read morerepair of my regulator and console as well.

I just have to give a shout out to Luis, one of the instructors/ guides at this excellent dive…read moreshop! I needed help getting acclimated to cold water diving in New England, and was lucky to get Luis as my private guide for multiple dives. He is very patient, safety-oriented, positive and has taught me lots. He also manages to find interesting critters on every single dive! This shop has the kind of quality instructors that you want to continue your training with.