Renters, Students & Parents BEWARE!
This guy Crossman is a piece of work who goes way beyond being arrogant and unprofessional. He takes advantage of inexperienced young people and has no remorse renting substandard housing that is not properly cleaned, maintained or safe. Crossman requires parents to co-sign as guarantors on his leases but does not want them to review the lease or advocate on behalf of their children when there are problems with the property. He won't even bother to respond! Aside from being dishonest with the Town and tenants, he is unwilling to communicate or negotiate to resolve issues that should be common business sense to anyone reputable. Crossman shows no concern whatsoever for his tenants' satisfaction or respect for their rights, nor does he exhibit any accountability or obligation to them.
UMASS should NOT be including any of his properties in their off-campus housing listings given this behavior and history of complaints against him. Do yourself a big favor and avoid the hassle by going elsewhere. read more