I went in and signed up for a three month membership. I am still being charged even though the…read morethree month membership ended. I have to go stop payment at my bank. Be careful signing up at this place!!!!

I enjoy this gym and have had a membership in the past. The cost is reasonable, the contracts are…read morein line with the market standard....but this is no LIFETIME fitness, let's be clear. And like all facilities, maintenance and renovations could be made accordingly to enhance the customer/member experience! However, after visiting and being treated so very well by upper management/supervision... it's this line staff who is just not up to par. The reception/front desk seriously has areas for improvement! As, they require coaching on how they speak, use facial expressions, and overall usage their body language to interact. Who are you to police and act poorly, roll eyes, and talk disparagingly about the customer when they walk away? Further far too much chit chat at the front desk, where is the busy work and checklists? Unfortunately, it's the ladies working from 4:00pm til closing at the front desk who have these attitudes. Really not acceptable! Call out if you are in a bad mood! Also management, if you have different hours i.e. your summer and winter hours, your line staff, front desk "concierge"should be advising this politely and always ready to greet the customer or member with warmth and respect. Not, "appeared bothered or annoyed " to have to do their job they receive a paycheck for!

I am a member of Anytime Fitness in Southern NM and I was visiting my son the week of November 17…read more During my time in Rio Rancho, I went to 3 other gyms in the area. One day I was going to Costco nearby so I decided to go to this location. When I checked on Yelp, it didn't have any ratings. I drove there and the gym had large windows facing the street and the two sides of the parking lot. I couldn't see any people inside, or the lights on and the door had one of those realtor key lock box. My first impression was that it wasn't open yet or that they have closed. I drove around the property again and I finally saw a person inside, so I parked and went in. When I walked in there was a gentleman inside the office and I asked him for the WiFi password. He pointed to a sheet of paper and asked me to first read the gym's rules. I did and I told him that they were the same as my home base AF. I asked when did they open. He said that in February of this year. The place is small, but everything looks brand new, with the newest equipment of any AF that I have visited. I retired from the hospitality industry so I am very picky in sanitation and looks of places that I visit. The place is pristine! My only negative observation is that they have paper towels and a spray bottle without a label as a cleaner. I prefer gyms that have antibacterial gym wipes as some of the clubs have. Otherwise, the gym is excellent and I wish the owners great success.

From the owner: Personal Trainers and Nutritionist on site! Yoga and Self…read moreDefense Classes! Physical therapy Clinic coming soon! Private, Small Group or Group Training all available!

Do not join this gym. Dirty and crowded with not enough weights during slightly busy times. There…read moreare also some safety hazard with 3-4 soft holes in the floor that they haven't fixed since reported over 18 months ago. People have tripped and rolled ankles on this area. There are lack of clamps for safety and broken carabiners used to attach accessories. My membership was cancelled when I gave them a detailed negative review of issues from minor to major concerns. Do not respond to their email surveys or you risk retaliation from this coward company. I have never seen anyone cleaning the area, wipes are many times empty, and AstroTurf area is so dirty it feels greasy. Managers are arrogant and incompetent, many issue unfixed for over a year. Manager needs a safe space to cry about bad reviews

This is my go to gym! It definitely has enough equipment/free weight to work out any part of your…read morebody. In addition, it does have classes, a pool, and multiple sauna rooms as well. The staff is friendly and the equipment is well-kept. It does get busy at peak times like other gyms and seems to stay busier just a bit longer than other gyms. But nothing too bad. I will definitely be going to this gym for a while!

I stopped by when I was in town to get a daily pump. The equipment was par however the receptionist…read morewas having a conversation with I guess one of his friends talking about how" this girl is a freak" and"that girl is a hoe" basically talking about females that were there as if they didn't deserve any respect or just because they couldn't hear him he thought he was cool doing it. No matter the reason, it was very disturbing to see the receptionist talk about the members as if he was in high school and bragging about the girls he had sex with. I don't recommend any person I know to ever go there unless being talked about like a piece of meat is your cup of tea. Then by all means there's a teenage minded douche that wears booty shorts at the same time as a bandana that I'm sure will be there to disrespect you when your not looking. I tried returning when that Jersey Shore wanna be wasn't there(because my company had got a Hotel fairly close to that location)unfortunately it came as no surprise that he had nowhere else to be. As bad luck would have it I showed up before the sun is up, and even after our morning meeting. But everytime the booty short wearing womanizer was there... All in all its unsettling to hear and disturbing to see. Save your money and try a respectable gym.

Just moved from Las Cruces to Albuquerque and started at this gym recently. I was immediately met…read morewith kindness and enthusiasm about me joining the gym. The owner Dwain is so nice and passionate about his gym. He's there every day and always greets me with a smile. The gym is clean, a nice cool temperature and everyone there is so respectful and nice! The equipment is top notch and great for functional bodybuilding, body building, weightlifting, etc. So glad we joined!!

Horrible, classless owner that has an excuse for everything that's wrong in her gym. She is greedy…read moreand dishonest. If you sign up, watch for random charges on your account. If you need proof, just look the Google reviews and the responses she gives to anyone that is even slightly critical of her poor business practices.

Went there happily to sign up, intrigued by their monthly $29.99 deal that they have blatantly…read moreadvertised on their building as well as their website. Upon arrival, we were told the deal was canceled. After we said we were still able to do it online, the girl working the counter snapped at us and said "well you can't do it in person," so we left. Very disappointing experience, especially because we were so eager to give them our business.

Mike and Ryan are amazing in the front. New owners keeping the place great as always!read more

Great place to go and practice batting. I don't think there is really anywhere else nearby that…read morecompares to this one.

I have an update to my review. A few weeks ago I was approached by the general manager, and I…read morereally appreciate the follow up. Since then, I went back in and met with their trainer to walk me through some strength work and it was really helpful. I appreciated the experience and the guidance And I will follow back in three months. Cody provided great customer service and instruction.

The pool and hot tub are closed again. No mention of that when I signed in for the class on line…read morethis morning. This is the worst run club I have ever belonged to!

Great gym...... But..... Way too hot and there's no relief at the fountain. Water is straight from…read morethe water heater.

Gym has a wide variety of machines and plenty of benches, squat racks. Also, gym is very clean and…read morewell-kept.