The worst company and people to deal with. Still fighting to cancel my membership, when I joined it…read morewas from a promotion on Instagram. It was 10 days for $10, so I went to try it out. After the first few days Kevin pressured me to sign up, and offered me the membership at half the normal bi-weekly cost, and I advised him that I couldn't afford the price they were asking for a full price membership, he said not to worry and I could cancel if I couldn't afford it after the price increase in the future, so I thought ok I'll give it a try, after a month they doubled the bi-weekly fee without even telling me and of course the fee bounced, so then they also tried to charge me a $40 NSF fee on top of it. At that time I told them I wanted to cancel I couldn't afford the new rate close to $100 per month btw. They said I can't cancel. What is this 1992 lol. You should be able to cancel and service you don't want or can't afford. So they immediately started to threaten me, said they will put it into collections and ruin my credit. Why? Why would you want to hurt my life? So since then I stopped going immediately, closed my bank account that I had opened just for them because this is not my first rodeo with shady businesses. Now they harass me daily for money, non stop emails and calls. I had to change my phone number. Now about the gym. The gym is very claustrophobic. There is no room between machines to even load the bar or equipment with weights. Equipment is thrown all over the place, It's not laid out very good and it's like a maze in there. Most of the equipment is not bolted down to the floor which causes a safety issue. I've had a calf raise machine almost tip over on top of me while loaded with weight, that could have killed me. Very dangerous situation. The equipment is dirty, nobody wipes things down, after the first two weeks I even got pink eye from there. The hand dryer is directly above the sink, apart of the faucet, so when you wash your hands and then dry, the dirty water from the drain splashes back up on to your hands and into your face. They have events most days where they are yelling and screaming at people so if you go to have a workout at that time, it's hard to enjoy your own workout because you can hear them over noise cancelling headphones screaming their guts out. Overall this is probably the worst gym I have ever been in my life. It has a weird vibe in there too, like ominous visiting a morgue or something like that, really uncomfortable place. They do have a few nice pieces of equipment, but the atmosphere, the way you get treated and the attitude are not worth the price. It's not a welcoming gym. The staff are rude, and uneducated, ghetto. The manager is a complete wing nut. She doesn't even know the laws in Ontario protecting people from these kinds of scare tactics and contract manipulations. Needless to say, I've contacted my lawyer and I'll be taking them to court. I'm gonna fight this. If I were you, I would stay away very far from this gym. There are far better options that are more affordable with better equipment that are open 24/7 and are cleaner like Anytime Fitness. I regret ever stepping foot into this place. It has caused me more stress. And at my age, stress is not good. I'm trying to avoid stress. Rated worse gym in the GTA.