All I wanted was a blow dry and curl. Not "curled" with a FLAT IRON!!!…read more That's not a CURLING instrument. too many shops these days are lazy and not wanting to curl your hair with an actual curling iron?!!!!!!! My style lasted less than 2hrs!!! $70+ wasted.

Shemika is the best! Not only does she do great hair, she educates you about your scalp. Her scalp…read moredetox system is phenomenal! I have locs for over 20yrs which caused my hair to thin. Well, turns out my pores were clogged and caused some damage to my hair follicles. The detox saved me from further hair loss leaving my scalp clean & healthy.

Beautiful decor. Accessible. Doris' cutting is amazing and the other stylists seem pretty good too…read more My happy place!

Not a single day goes by that I don't remember this place! The way Mary chopped my hair is so awful…read morethat I have to cover my entire head with hair pins. And it pulls, whatever is left of my hair, so tight that I have massive headaches. I don't know what made me trust this place and Mary but for some odd reason I gave a chance to her knowledge and she just destroyed it!. When I left and went to seat in my car and my chair got filled with cut hair which I've never seen before. I looked at rare mirror and was shocked I looked nothing like myself. I looked like a some weird guy with horrific haircut. I was shaking from the shock I just saw, and went back to the place and told Mary that I wanted her know how I feel. I called back next day and Michele asked me for photos. It was humiliating to say this least. I looked awful and had a very important meeting that day. She insisted on sending her photos. Which I did and yes, they refunded money I paid. But it's about three weeks and I am struggling every single day: mornings, afternoon and evening with this so called hair cut. I have migraines and nightmares. And it's just awful absolutely awful. Don't you have any consideration for people? It's not only money you make at this place, it's a feedback of service that you give to get back. In VA I had an amazing lady that did my hair and I will be driving there once I have a tiny little growth of my hair. When you walking and place is odd just run and don't look back. No matter how badly you need that haircut it's better oh way, way better to have you hair then having it chopped by people that careless how would feel afterwords. It hilarious! They featured the photo I asked for the haircut and not the botched one guys save your breath and don't be fooled!

This was my first time visiting this salon, the staff was so lovely and welcoming! My stylist, Lily…read moreLawless did a fabulous job with my highlights they came out exactly how I wanted! She was so sweet the entire time and gave me great tips to help my hair look its best. I think my favorite part may have been the hot stone massage after washing my hair! I can't wait to come back!!

pent over $500 and walked out with dull, dry, damaged-looking hair that completely lost its shine…read moreand softness. I came in with healthy hair and left upset, stressed, and disappointed. What made it worse was how dismissed I felt when I reached out for help afterward. No accountability, no care, and absolutely not the level of professionalism or customer service I expected.

Outstanding service and atmosphere. Paid a visit for a haircut with Linda Collado. I have long hair…read moreand am VERY particular. She nailed it! Fantastic cut and clean up. She even suggested trying some color on my grays and ensured me it would look natural. Again, she nailed it! Super service, Super work and really great people in the shop. Very friendly and for once, someone greeted you as you entered the salon. Linda was right on time and never rushed but had me completed in an 1.5hrs. She has a client for life! Thank you Linda and Master Creations! Oh, the prices are I thing the best around also!!!

I've received the best facials here by Aida! She always takes her time and examines my skin before…read moretreatment every visit. Also my hair looks awesome thanks to her, they always find the time to fit me in when needed on semi-short notice. Nice salon that meets all my beauty needs :-)

I am happy every time I make an appointment. Jessica brought color and brightness back to my hair…read moreand face. Hannah listens each appointment about what I want, makes smart suggestions and executes them perfectly.

Excellent service and experience for Facial/Eye Perk appointment. I highly recommend asking for…read moreAlyssa if scheduling a facial service. Attentive and made me feel comfortable. Front Desk service was also very good.

Christine's shop is beautiful and entering is like going into a little oasis. Her attention to…read moredetails are always on point and has the coolest customers! She is like an artistic flower making your day just a little more beautiful with her touch!

I've been to may hair salons throughout the years and this is the best. Skip the champagne and…read more"super star" fake treatment and give me someone who will cut and style my hair to flatter my face, someone who has experience and expertise. Trish is the BEST! Trish is not only a stylist, but a PA State licensed, Nationally certified Massage Therapist. She has been in the hair industry for over 28 years working both as stylist and instructor of advanced hair color and design techniques. This is why she knows what will work best for me. Trish also performs all spa services including massage therapy, lymphatic massage, facials and body wrapping.

After reading all these amazing reviews I decided to book a haircut/keratin treatment at Chateau…read moreBlu and I was not disappointed. Kristin was so sweet and friendly and did an amazing job on my hair. Hands down best haircut I've had in years! After such terrible experiences at the last 3 upscale salons I've been to, I'm so glad I finally found a salon I can be a "regular" at! Perks- free wine!

I am sorry to have to write this review about my recent appointment at Chateau Blu, but it was an…read moreincredibly negative experience. I purchased a Groupon for a Keratin treatment as I have for the past two years. I've previously had good experiences at this salon. My appointment was with Milena, the owner of the salon. When I arrived, she informed me that she misplaced the Keratin treatment and would be giving me a Brazilian Blowout instead. I inquired about this treatment and Milena told me that it is an upgraded treatment. I trusted Milena- which proved to be a mistake. Milena washed my hair, then applied the treatment. She blow-dried my hair and then flat ironed it. That was the end of my in-salon treatment. It was a quick process- unlike the Keratin which takes a bit longer. Milena was friendly and we had a great conversation during the treatment. She gave me a bottle of 'ion bonding' spray and instructed me to rinse my hair after 24 hours, then apply the spray and blow-dry and flat iron my hair. After that, she recommended washing my hair within 72 hours. Once I got home, I googled the Brazilian Blowout as I was unfamiliar with the product and was surprised to see that the procedure that Milena followed was different than the procedure that I read about on the Brazilian Blowout website. I emailed Milena to inquire about this and she assured me that I should follow the procedure as she described in the salon. The next day, I still had an uneasy feeling, so I contacted Brazilian Blowout customer service. The rep that I spoke with told me that Milena did not follow proper procedure and was shocked that I left the salon with the chemicals still in my hair. He instructed me to rinse my hair immediately as the chemicals can cause serious damage to my hair. After doing this, I contacted Milena who, unfortunately, insisted that she was correct in her procedure and did not offer any solutions to make this situation right. This is where the communication ended and she has since ignored my further attempts to contact her. I can't even begin to write how stressful and disappointing this experience has been. Please be careful before going to this salon!

Found this salon through Yelp when I dropped my youngest off at Bryn Mawr College. Booked an…read moreappointment with Nicole via the website (so convenient). The salon is beautiful and both the owner and Nicole were wonderful. Nicole did a beautiful partial highlight for my daughter. She has found her new salon!

Came back for another visit with Tori! I absolutely love how my hair came out and feel so much…read morebetter. I am loving the length and color and have gotten so many compliments! It's always a great experience here.