Horrible customer service. Submitted the online form to get an estimate and on the bottom of the…read moreform there is a comment section. I took this an an opportunity to just say what I was looking for and where it would go (on concrete in a finished basement in case it needed a vapor barrier). Debbie called and sounded super nice, until the end where she forgot to hang up and proceeded to talk crap about me, the potential customer. I'm not sure if this is a common practice by this company, or if I was just lucky. Either way, I would not recommend this establishment.

From the owner: The people of Fort Atkinson have spoken - after 40 years of service, JM Carpets Flooring Design…read moreCenter has been dubbed "Best in the Area" by People's choice for the last 13 years. We pride ourselves in our professionalism, quality and customer service, in fact, 60% of our customers are repeat business! If that didn't speak enough for us in itself, we invite you to come by and enjoy your own experience in our store. Our Sales Associates are non-commissioned, so we will never hassle you or pressure you into a purchase you are not ready for.

From word of mouth recommendations we hired Sheppard flooring to do hardwood laminate on our ground…read morefloor. Very professional, very precise, and excellent workmanship went with the job. We were so happy with the results of that project we hired them to re-carpet our second floor. Same results; superior craftsmanship and incredible quality to their products. Five stars is not enough. A true family business, Andy and Heather care about their customers and want only the best results. Highest recommendations possible.

From the owner: Since 1945, Sheppard's Flooring has been a trusted provider of high-quality flooring solutions for…read morehomeowners, builders, and contractors throughout Palmyra, WI, and Southeastern Wisconsin. As a family-owned business, we've built a legacy of excellence by offering premium flooring options and expert guidance for every project--from renovations to brand-new builds. Our mission is to provide honest advice, superior products, and unmatched customer service.

Mike from Jim's Janitorial is OUTSTANDING. He has served our church's (Bethany Lutheran Church in…read moreFort Atkinson) floor needs for several years now and his workmanship and prices are both excellent. He is also very easy to work with, responds quickly to any need we have - whether planned or unplanned, and exudes a positive, worker-bee demeanor. I can't say enough about this small business for keeping an entity's floors in tip-top shape. Highly recommend! ! !

Great company to have clean your home. The prices are so low I was kinda scared at first, but glad…read moreI went with them. Cheap and friendly, highly recommend....

We had Home Creations rip the carpet out of our living room/hall and install oak flooring…read more They did a great job, quickly and about $1800 cheaper than the price quoted us by Bisbee's They were a little weak in "dotting the i's and crossing the t's". They were good about moving the furniture out of the living room, but didn't put it back. I had remind them to replace a smoke detector they had removed. Good news-they moved our TV and entertainment system-no problem, and hooked up my cable when they moved it back. Bisbee's told me "we don't touch electronics" Overall very happy with them.

From the owner: We specialize in Decks Flooring Tile Bathrooms anduch moreread more

Oxi Fresh did a great job cleaning our carpets. Rob was very professional and the Oxi Fresh "green"…read moreprocess cleaned our carpeting very well.

From the owner: Oxi Fresh Carpet Cleaning in Watertown, WI is a deep cleaning, fast-drying, eco-friendly carpet…read morecleaner. Our modern methods and safe but powerful solutions can erase years of dirt and tough spots, leaving your home‚Ã"ôs floors refreshed and revitalized. Our green carpet cleanings are safe for kids and pets, leave no sticky residue, and have a fast one-hour dry time. With our standards of excellence, we wouldn‚Ã"ôt accept anything less! Oxi Fresh Carpet Cleaning in Watertown, WI is proud to offer: - Carpet Cleaning - Upholstery Cleaning - Tile and Grout Cleaning - Wood Floor Cleaning - Commercial Cleaning - Pet Urine Treatment - Total Odor Control

We had carpet installed in our home last week- amazing staff all around. They were on time as…read morepromised, clean and very professional. Shout out to Rick and Jaden awesome job you guys, very professional.

They are way over priced to begin with with, I gave them 100$ Explaination was that 50$ was for…read moremeasuring and 50 to HOLD. Most places do free measuring but I get it. As it turned out I did not get their carpeting and when I asked for my 50$ back I was told No you dont get that back if you dont go through with the order!!! So I paid them 100$ to come to my house with their lazer! If they need money that bad to rip people off than they dont belong in business. Im so mad.

Summary: I Had a Contract with Floor360 -- Got a Defective Floor & Had to file a Lawsuit…read more I built a new home in 2024, and because I've done this rodeo before, my builder and I agreed I would handle the flooring, cabinetry, countertops, and lighting contracts directly rather than through the builder. I'd had good experiences with Floor360 in my Veridian homes, so I emailed Jen Fickling on Sept 2, 2023 proposing that Floor360 work directly with me. They agreed, and I signed a flooring/tile/installation contract via Dropbox on Jan 17, 2024. That contract contained the provision that "all installations done according to industry trade standards". I selected a premium 9.5" Shaw Expressions white oak floor (~$30K). When Floor360 came to install in February, the HVAC wasn't on and the required 5-day acclimation hadn't happened. Unbeknownst to me, my builder was a chiropractor who had inherited the construction company from his father, and the project manager responsible for site conditions like HVAC was his X-ray technician. To avoid delays, Floor360 and the builder privately agreed the builder would install instead of waiting for Floor360's next opening. The builder had never installed this product, didn't buy all required materials, and Floor360 knew this as well as knowing proper acclimation had not occurred. Unsurprisingly, the floor failed--and only then was I told the installation had been switched, despite promises that Floor360's "most senior crew" would do the work. The installation violated basic manufacturer requirements: no 5-day acclimation (installed mid-winter with no HVAC), fasteners spaced 15-24" instead of 6-8", no end fastening, and no required glue assist. Result: cracked boards, lifted seams, splinters, flared ends, and a wood floor that feels like walking on artisanal cobblestone. Shaw inspected, found 70% of boards damaged, and denied warranty coverage due to improper installation/acclimation. Replacement bids are ~$50K, and I legally have to disclose the defect if I sell. What makes this worse is the secrecy. I emailed the replacement designer, Nichole Abbott, repeatedly asking how installation went (2/14/24, 2/24/24, 3/12/24) yet no answers. When I asked where the leftover product was (4/23/24 & 4/24/24), she vaguely said she'd ask "the installers," leaving out the key detail: Floor360 didn't install it. Floor360 now insists my contract was with the builder, even though the builder contract explicitly allowed direct vendor contracts, Floor360 was paid via my personal funds & construction loan, and they accepted that arrangement in writing. Floor360 subcontracting with my builder to swap installation roles on the down low has nothing to do with their contractual obligation to me. The two people who negotiated the working model (Jen Fickling and Christie Thompson) have since left, and it appears nobody bothered to review the terms before denying responsibility. My attorney says the liability is clear. We've given Floor360 multiple chances to fix this; they haven't. So we filed a lawsuit, which you may follow by searching for them on CCAP. A complaint with DSPS/DATCP is in-process. Floor360: if anything here is inaccurate, reply publicly and I'll correct it immediately. You're also welcome to send corrections to my attorney. My only goal is accuracy and getting an undamaged & fully warranted floor. After reading our contract line by line, do you disagree that a properly installed, fully warranted floor is a reasonable expectation?

Incredible service. I found their staff to be very friendly and helpful in helping me select new…read moreflooring for my home. I'd highly recommend them to everyone.