I arrived 30 minutes before my scheduled appointment as requested. I have now been waiting for over…read moretwo hours and I have still not been called in. When I asked the staff, I was told that "everyone's procedure is different," but this does not explain why patients who arrived after me are being seen before me. This level of delay for an appointment-based MRI service is unacceptable. If scheduling cannot be respected, patients should be informed in advance. I will be informing my referring physician about this experience and will also be leaving a detailed review online. Overall, this facility does not respect patients' time and appointment scheduling.

I was sent to Affinity Radiology in Hackensack for an open MRI of the brain , by the Brain Center…read moreof Englewood . After checking in , I was sent to a room with a male tech who told me to get undressed from the waist up! I asked why , since I had removed my jewelry at home . He said because of the metal in my bra .My bra has no metal, and I stated that , so he told me to get on the machine which I did . He told me I would be hearing loud noises and he took a pair of rubber ear plugs out of a plastic bag and inserted them into my ears, while leaning on my chest with his elbows and upper arms . He could have handed me the plugs, as I am quite capable of inserting them into my own ears . This was not an open MRI at all! . I became extremely claustrophobic after about 30 min and pushed the button he gave me to use if I needed help. He did not stop the machine nor he come to my aid , and after pushing the button multiple times I forcibly extracted myself from the machine! Why would , or should , anyone go to a radiology center not affiliated with a hospital? Most local hospitals in Bergen county have the technology . If you are sent to Affinity radiology, ask your self and your doctor "WHY " and make sure to get a satisfactory answer before going .

Lots of young but well educated and trained endocrinologists housed in a lovely converted Victorian…read morehome. Clean and welcoming environment. All of the staff I encountered were nice and professional. The technique of the Doctor during the needle biopsy was excellent. They explained everything as they went along including the risks relate to the condition I presented with. I am praying for good outcomes and I get the feeling I will have really good care with them. There is parking in the back of the building which I didn't know about as I parked on the street. They saw me In time and worked with me on my schedule to get the diagnostic tests done. I was pleased with the service.

I was a patient at this practice for a short time while seeking in-network care for hormone-related…read moreissues, particularly thyroid concerns. The initial bloodwork ordered was quite basic and lacked thoroughness. While Dr. RB was polite, their approach felt very conventional and "by the book." Endocrinology is a highly complex field, and many patients--like myself--with intricate or non-standard issues require providers who are willing to think outside traditional guidelines. My test results showed hormone levels that were technically "in range," but far from optimal for good health. As many experts note, "in range" simply means within the broad reference values derived from the general population seeking testing--it does not necessarily indicate optimal function. During my follow-up visit, I felt somewhat dismissed because my results fell within those reference ranges. Additionally, I called the office with an important question for the doctor and never received a return call. When my long-time integrative physician returned from vacation and reviewed the same lab results, he immediately pointed out key omissions, such as Free T3 and Free T4 testing. He described my TSH as sluggish, ordered a spot urine iodine test, and provided a much more comprehensive evaluation. Unfortunately, I will not be returning to this practice. As someone with a complex case, I need a provider equipped to address issues that don't fit neatly within standard protocols, and I did not feel this practice met that need.

Best Doctor. Very kind and caring. Extremely smart and helpful. I have recommended my co workers…read moreand family member to him. They were very happy with him and his wonderful staff.

After reading Sunny's earlier post, I can only think that she was having an off day, because…read moreDr.Fahmy has been more than attentive, kind and helpful to me. I was referred by another "satisfied customer" who has also referred her entire family. Everyone has given Dr. Fahmy rave reviews.Further, I referred a friend for cosmetic work, who was thrilled as well! Take it from me, a woman who was considering paying $$$ to a well-known Columbia-Presbyterian MD, just to get the support I'd always hoped to receive, but never got...In my experience,Doctors always seemed to be to be disinterested and condescending; then, I was referred to Dr. Fahmy. He is my PCP now and for as long as I'm in the NY area!

I had a wonderful experience at HCSC. I underwent a septoplasty by Dr. Rosemary Ojo from Englewood…read moreENT. The practice uses this center for most of their procedures. Everything from start to finish went fine, and I was very happy with the level of service I received from this facility. In the week leading up to my surgery, I received several calls from both Englewood ENT and the Surgery Center to ensure everything was set for my procedure - from paperwork to schedule changes and beyond. I prefer more information than less, so I was happy to receive even a quick phone call or text to update me on even the slightest change. The hardest part about this center is the location - it's really tucked in to a bizarre neighborhood in Fort Lee. However, the location sent me a direct pin to the front door which really helped. (When looking it up on Google Maps, the ETA was slightly different. The listed location on Google Maps is not as accurate at the pin they provide, so use the location that the text message sends out.) I was also grateful for the message about the parking they sent beforehand - the place is undergoing construction and they gave us a head's up about how it may be different to find parking. Obviously, for a surgical procedure, one can expect to be there early to make sure everything runs smoothly. I arrived 90 minutes before my scheduled time (7:30am). The gentleman at the front desk was kind and informative. You basically submit everything before you go, so you only need to sign some paperwork before you go in. The waiting room is also very chill and comfortable, with a TV screen that gives you up-to-date patient information so your guest can know what's going on. Upon entering pre-opt, every person was lovely, kind, and informative. Shout out to Elmer who took my pre-opt notes while I was getting ready! I am a talker (especially when I'm nervous) and the nurses were very happy to engage in conversation with me. While I was finished and waiting to wake up from anesthesia, the Center and doctor called my dad to let them know how I was doing. Upon waking, AJ took care of me - she's awesome! I was out and ready by 11am. I really could not have asked for a better experience!

I was skeptical about going to the surgery center at first. I do not like driving in Fort Lee, NJ!…read more I took a dry run so I would know exactly where I was going. I discovered I needed to allow lots of time for traffic, especially in the morning. They called me pre-op to get all the necessary information and answered all my questions about my transportation. I was having local anesthesia, so I was able to drive myself home. When I arrived I was greeted and made comfortable in the waiting room. It is very clean! Pre op nurse Elmer did everything correct. Thank you to Josephine, RN who visited me in pre-op. It truly helps when you are a little nervous to have kind and considerate people speaking to you! They informed me of exactly what would happen. Or Nurses Cristina and Karen and Dr. Ekstein spoke with me pre op and during procedure so I knew exactly what was going on. Everything went according to plan. My recovery room nurse Lorraine gave me written and verbal instruction, offered nourishment and assistance, answered all my questions and saw me safely out of the building. I was very impressed with the center, the staff, the kindness and professionalism. I am a nurse and it's pretty hard to please us! A+ in every way.

I was recently cared for by the Advance Medical Group team while admitted at Hackensack University,…read moreMedical Center. The nurse practitioners as well as Dr. Roman Prager were outstanding in their communication follow up transparency and desire to make me better. They went above and beyond to make sure I was comfortable and addressed all of my concerns. specifically, Dr. Roman visited me twice while I was in the hospital to make sure that his orders were being followed and I was feeling better. He even offered to help me find a ride home on discharge!! Dr. Roman is a real nice guy! Highly recommend this group!!!

Well known medical team. I had excellent experience with them. They check you up, listen, care,…read moreexcellent and prepare there.

I've been going to Englewood ENT for years, but I've come to know the office very well over the…read morepast few months. While I've seen many practitioners here, I work mostly with Dr. Ojo. You see...for the majority of my life, I've had chronic sinus infections (like 3 to 4 a year), and I finally made a huge decision that will benefit for years to come. Before I talk too much about the care here, I just want to shout out to the office staff at Englewood ENT. They are always accommodating, and the online appointment feature makes it a breeze to schedule things online. By the time I was through with my procedure, the staff got to know me personally - and that is something you need when going through an intense medical procedure. While all the doctors here are wonderful, Dr. Ojo is really special. Her bedside manner is calm and informative, and she patiently explains everything while you ask questions. Over the years we've gotten to know each other a little more (especially since I saw her the most this year), and not only is she an awesome doctor, but a wonderful person, too. (I know that being a great physician is top priority in every medical case, but it doesn't hurt to support someone who is genuinely awesome!) My sinus journey is a long one. As I mentioned, I grew up having chronic sinus infections - perhaps one or two per season. Most people only get one or two of them in their lives. I would fall into this pattern of seeing urgent care doctors, they would give me a z-pac which wouldn't be strong enough, and the infection would be reoccurring. By the end of winter, I would be so badly infected that I would go into Dr. Ojo's office and she would kindly and playfully admonish me on why it took me so long to get to her office. This year, she picked up on this pattern and we realized that for the past 5 years or so, I would come to her every year (nearly to the same day, around Valentine's Day) with a terrible sinus infection that's brewed all year. She's always mentioned that I should consider getting my deviated septum fixed, but I was always scared of the surgery. This year, however, I happened to have five sinus infections from November to April (plus the flu thrown in there), and Dr. Ojo recommended a CT scan to see what was going on. Turn's out, my deviated septum was way worse than anyone could have imagined - it was so bad that she asked if I got into a car accident or got hit in the nose with something. After many years of dealing with infections and antibiotics, I finally made the jump and entrusted Dr. Ojo to do the surgery - and I am so glad I did! It is an outpatient surgery (you can see my review of the place on my profile), and you will be recovering for about 10 days, plus follow up appointments in the weeks to come. Most people associate sinus surgery with black eyes and a swollen face - not so with Dr. Ojo! She has the magic touch and my post-op went great without complications. Most people couldn't even tell I had surgery, even days after it was all said and done. It is pretty amazing that she knows how to perform such an intense surgery in a compact and delicate area. I am officially 9 weeks post-op and have never felt better! I can BREATHE through both nostrils, which I've never been able to do in my life! And I am SO ready to get a common cold like everyone else! If you are consider such a surgery, I can't recommend Dr. Ojo enough. She really changed my life for the better! Not to mention, this whole thing reminds us of how important it is to see an ENT when it comes to things like colds and allergies.

Came here to take care of an ear issue and saw Dr Ramos. The doctor was very professional and took…read morecare of the issue quickly and in a very efficient way. This place has somewhat limited insurance options but I took a chance and paid out of pocket based on some of the positive reviews I saw and I was glad I came here as the whole place was well organized, clean and the wait time was minimal. The staff was also very friendly and well informed. My followup appointment with the audiologist was also without fuss and I was in and out very quickly and I got the results right away. This place is definitely very good so you know you'll get quality care, but just make sure you check in advance to make sure you have a good idea of insurance options just to make sure you don't end up paying more than you expect to. The folks here are very helpful with that.

Dr Agarwal and the entire staff are professional, courteous and caring!I could not have experienced…read morebetter results from the treatment and service provided by this great team!I recommend anyone with issues and fears to allow this wonderful group a chance to help you.

I saw Dr. Agarwahl for an annual check-up. He was thorough and very pleasant. Easy to talk to. I…read morehighly recommend him.

Came here to give a shout-out to Nikki the technician, she is the best! Who knew having a…read moremammogram could actually be kinda fun?! She is a gem, and made the experience so easy, and she is hilarious. It is much appreciated when having to deal with something as bizarre as a mammogram!! The front desk staff were also great. I was there Tuesday 2-19-25.

Came here to get an ultrasound and MRI for a minor check-up. The system at this place is super…read moreclean and designed to combat Covid. --Pre screening done online. --Before walk-in there is a texting process. --Masks are a must. --Not much of a wait, so you can sit freely alone in the waiting area. The staff were super friendly and efficient. I was welcomed and guided throughout the process. What I liked the best was when they notified me with my results. Super quick, not even 24hours later. I logged into my secure account and it was very EASY to read and understand. My... Pro... LIFE TIP to you: If you do NOT get paperwork, CD, or flash drive (results in your hands) of the work you get done then it NEVER happened. It does not matter if it's a doctor you have been going to all your life, or friend/family you trust... NO PAPERWORK = NO GOOD!