After decades of struggling with my skin, I finally decided to embark on a journey to seek laser…read moretreatment but heavily needed guidance on what type of treatment would work best for me. Some places I've gone to prior have felt like they were just selling products and wanted to prescribe me monthly appointments without explanation on what was truly going on with my skin. Coming across Capital Laser and nurse Jane, I felt truly cared for, taken care of, and empathized with. As I had no knowledge of what laser treatment procedures were like, I was quite nervous on what to expect. But Jane walked me every step of the way without me even asking, and it eased all my anxieties throughout the process. My skin is very delicate and Jane made sure to be incredibly diligent and careful, she ran multiple test pulses to watch how my skin would react before deciding on how to proceed with the full treatment. There was never a moment of doubt or fear as Jane continuously guided me verbally on the direction she was taking while treating me. A few weeks post treatment, my skin is glowing for the first time in the longest time. Having such amazing results just from my first round of treatment really shows the quality of this facility and its experts, and I already look forward to coming back! The front desk rep, Michelle Ting, also creates a warm and welcoming ambiance to ensure that from the moment you enter, that you'll be in good & honest hands :)

Although swank, I was underwhelmed by this place. The staff are friendly and attentive, but I felt…read morelike Dr. Peters rushed through my appointment and wasn't interested in getting more in depth with my skin care routine. She injected my 11s, which gave me pretty bad Spock eyes, and when I came back for a touch up, one of the other doctors "fixed" them but one eyebrow ended up higher than the other.

Located in a new development in Chevy Chase with a few street parking right in front of the store…read more(free for 15 mins right in front with QR code or an hour if you park a few stores away near the CVS) or a garage by the Amazon Fresh store. Front desk and waiting area is large and spacious with a clean and simple aesthetic. Feels high-end and luxurious. The treatment rooms are smaller with a more clinical feel. Same as other reviews, they are still figuring things out when I first went. I've done 4/6 sessions purchased spaced a month apart. When I first went, front desk was out and there was nobody to greet me. I completed their documents prior to my appointment, but still have to sign a document every time I check in on their tablet. Everyone has been friendly, but I will say the treatment style has been different each time on the same area. First few times, they went quickly over the small area once. Last time they were more thorough and moved up and down while going across the area - I assume this will give a better result since it's zapping more. So results may vary by technician. They run promos, so ask about them and check Groupon. I got a good deal and I'm seeing results so I do recommend based on the value I got.

I am extremely disappointed with the company's management, customer service, and internal…read morecommunication. It has taken more than two months just to process my refund/service credit, and the issue is still unresolved. Throughout this entire process, I have been the one constantly following up. At no point did anyone proactively contact me with an update. Every time I reached out, I was given a different excuse: there had been a change in management, I was asked to send another email explaining the situation to a manager, or I was promised that the management team would contact me within one business day. None of these promises were ever fulfilled. After more than two months, my issue still has not been resolved. This experience has made me feel that this company cares more about taking customers' money than providing proper customer service or valuing its customers' time and concerns. This has been one of the most frustrating customer service experiences I have ever had. Unfortunately, this will be my first and last time using this company's services. I cannot recommend a business that treats its customers this way.

Had the best experience with Nurse Jolene! She was extremely knowledgeable, friendly, and made sure…read moreI was happy with everything. Also Brianna at the front desk was so pleasant and helpful. Such a great experience overall will definitely be back!

Marcia is great! She knows so much about skin care and always has great advice. I've learned a lot…read morefrom her!

I would drive over an hour each way for an appt. I really loved the results dr green gave. It's…read moreprobably the first office I e been too where there's great staff as well. I like everyone there and that's not easy to it me as I'm very honest and blunt. Sadly I recently moved and find it difficult to get there but I would if I wasn't thousands of miles away!

I can't recommend going here although treatments have been effective. He is rude. I have a hard…read moretime imagining he would use the same tone when speaking to a man. My last nearly $600 treatment was rushed and not the entire area I wanted touched up was covered. So no, I can't recommend the experience. The rest of his staff I've had totally normal interactions with.

Dr West is the best! Never upsells, always honest and provides natural looking results. The staff…read moreis great too

Rude! Unprofessional! I had to pay a consultation fee because my prior laser treatment there was 2…read moreyears ago. That was fine. As I was explaining my concerns, Dr. West interrupted me and started to tell me what she thought I needed. When I tried to ask follow-up questions, she abruptly stood up and said "I don't have time for this", and walked away. The whole consultation lasted 5-7 minutes. I was in dismay! I never returned.

Incredible service, location, and expertise. Fantastic results and competitive pricing, especially…read moreconsidering the high quality. I feel beautiful - thanks Sam!

I came here for a hydrafacial and filler/tox with Sara…read more I would not come back for another facial. It was just okay, didn't break me out but didn't do anything amazing for my skin. I think they use a lot of IS Clinical products, which a lot of people love, but they don't do a lot for me personally. I usually leave a hydrafacial glowing and that lasts for several days (the kind of skin people comment on), and I didn't get that kind of result. Facial like 2.5/5 Sara on the other hand is a GEM. 6 stars for her. I've been on the fence about cheek filler for years. She walked me through all of it, made me feel comfortable, and didn't overfill. It's a *subtle* change that only I notice, but boy do I love it. It's changed the game for me and is perfect for what I wanted. It also helped my under-eye circles look less noticeable. I'm wary of injectors on IG who turn your face into a pillow- she will not do that. Also she's just so nice! Worth the trip out from dc. The botox wasn't exactly right, but we were treating a tough spot (chin) and trying a new product that I hadn't used before. I totally trust next time it will be perfect. I appreciate her less is more approach and would rather still have some lines than be frozen.

Dr. Ginn and her staff listen to their patients. The services I have received are uniquely…read moredesigned, for my specific skin type and concerns. I am extremely pleased with the results.

Simply put, Dr. Ginn is a skin magician. I have been seeing her for over fifteen years (my late…read more20s, all of my 30s, and early 40s) due to bad adult acne and rosacea. Dr. Ginn and everyone else who works with her have always been kind, patient, and thoughtful. I also appreciate how Dr. Ginn grows the careers of those who work with her. This doctor's office is the only one where I feel like everyone remembers who I am (whether I call or come in), which is a testament to Dr. Ginn's leadership and vision for her office. Dr. Ginn listens to her patients well. I was adamant that I didn't want to take oral medication. Later, when I wanted to be off all antibiotics, including topical ones, she found a way to make that work. I am so grateful that I found Dr. Ginn. I have never been one to wear makeup​ and I get many compliments on my complexion. Three important notes: 1) The products are pricey. Two people I know initially recommended Dr. Ginn to me and their skin was radiant. They told me that Dr. Ginn's methods were more expensive than traditional dermatologists. Still, on my initial visit, I had sticker shock. Dr. Ginn recommended a lot of products to me, which she sells. I told her I would think about it and come back to purchase. I looked online and found that the products were similarly priced so I went back to Dr. Ginn and purchased; I haven't questioned her since. The products are expensive but they last a long time. I think about it like I'm investing in my skin's future, especially now that she's moved​ me onto a lot of anti-aging concoctions. 2) If you are coming to Dr. Ginn for skin care, as I do, and have trouble following regimens or want to use all of your own products, then Dr. Ginn probably isn't for you. My full regimen takes about five minutes each morning and night, and it involves 7-10 different products. 3) I have always had to wait about 10 minutes for my appointment even when I arrive a few minutes early. If you are prepared to wait and do not have to be somewhere right after your appointment then you will do well with Dr. Ginn. The upside to the waiting is that I have never felt rushed before, during, or after my appointments. The vibe of the office is very relaxing and serene.

Please, please, please: If sex has become uncomfortable, explore the use of Mona Lisa Touch…read moreTherapy. I just wish I knew about it sooner. It has literally saved my marriage. I feel like I'm twenty years old again. I can't thank Dr. DuPont enough for letting me love making love again.

What a great doctor, professional and expertly qualified. Love my results. My cheeks and lips are…read moreso much more beautiful, and I will definitely have to go back ! Really great experience.

I never write reviews and avoid writing negative ones, but I got a buccal fat removal, chin lipo,…read moreand a chin implant with Dr. Schoenfeld a few years ago. I'm only writing this now as I'm going to other doctors to have revision surgery and finally have the courage to do so. I went in with wanting lipo under my chin to define my jawline, instead he was extremely aggressive and said I should have a chin implant and buccal fat removal. He assured me the recovery time would be minimal but it took weeks to recover. The worst is the chin implant-which I never wanted- has caused permanent nerve damage in my chin. I can't feel the right side of my chin and lip area 5 years later. I expressed concern after my surgery which he dismissed and said it's normal. Definitely not normal as I can't feel my chin and my smile which I loved before has been permanently altered. I would never recommend Dr. Schoenfeld to anyone.

This review is for a thread lift. I am so pleased with the results. Dr. Shoenfield does not bother…read morewith a "gentle"mamsy pamsy technique. He is aggressive but capable so you will see a maximum result. My sister had the same procedure with a different dr and there was absolutely no lift at all, no difference at all, even though her dr put in twice the amount of threads. This is my second thread lift with Dr. Schoenfeld. The first lasted about 6-7 months. The lift is very natural but definitely a difference that took 5 yrs off my face. I received quite a few compliments that I look great! What's really great is there is no downtime. I didn't even need Tylenol. The next day back to work. I've been reading that Hollywood actors have this done before the Oscars or other occasions. After seeing the non results from my sister's procedure compared to the fantastic results from Dr. Schoenfeld, I wouldn't go to anyone else. His office is clean and Anna at the front is very nice and helpful. All in all 2 great experiences. I will definitely return for a third!

She used to be my dermatologist when I lived in DC and did a decent job. Things took a turn when I…read morewent in for cosmetic work (lip filler). Craziness ensued. This Dr injected the filler into above my upper lip directly skipping my actual lip line. It was the most painful experience I think in a Drs office and as I wriggled and squirmed and cried in the chair in pain she kept going with the injection. Even her assistants tried to pin me to the chair. I looked hideous afterward with my area between nose and lip all filled with injection fluid and bruising. FYI her office doesn't even offer a refund if you don't like it. I will never be returning. Waste of over 500$. I think this also could warrant a malpractice claim.

Very skilled, friendly, great follow-up care. I'm a long-time patient so I speak from experience !read more