I highly recommend Bruno|Brown for facials. Jennifer is amazing! She was polite, knowledgeable, and professional. She provided recommendations based on a thorough analysis of my questionnaire and an visual assessment of my skin. The experience was highly customized and tailored to my needs. After the facial, my skin was smooth, clean, and totally glowing. It was such a relaxing facial. Jennifer took her time and really worked to ensure that I was comfortable and relaxed throughout the experience. I can't sing Jennifer enough praises. I hope to return soon! As for the office, it was immaculate! Modern furnishings and equipment. Very clean. The receptionist was very pleasant and polite. I highly recommend Bruno|Brown. World-class customer service read more

When I arrived for my annual appointment at the Chevy Chase office (where I have been going for eight years) I was informed that I was scheduled at the Tyson's office. I had never been informed of this change and the response from the office staff was underwhelming. to say the least. I will not be returning! read more

Review sent to the office manager. "After today's visit I was obligated to submit my review to you, Yelp, Google Reviews, ZocDoc and Better Business Bureau. Below are some highlights from my experience: - Initial appointment w/ Dr. Brown: Overall it was an ok appointment. I had to ask how much the treatment he had planned was going to be (this was my first time getting botox and filler). No before and after photos were taken (I requested for ones be taken of my nose so I could see the difference). Majority if not all practices take before and after pictures to show the patient what was done and to show the results (patient satisfaction). Additionally, I never signed a treatment plan- that is unheard of. I consider this a liability for your practice! o No f/u appointment was scheduled. I currently work in a hospital and have worked in a clinical office AND have friends who work in plastics and they were all surprised when a 2 week f/u appointment was not offered or scheduled. These appointments are scheduled to f/u with the patient and see how they feel about the results and if needed do "touch-ups" as a courtesy. o I had to request to schedule my next botox appointment (end of October) the reception did not even ask me or suggest it. This would have been a perfect opportunity for her to promote the $50 credit if I booked my future appointment today. Thank goodness I asked. - Second appointment with Jennifer: She is awesome! I purchased a new skin care regime with her guidance! 5 stars for her! - Third appointment (today): When I called to make this appointment (mind you this was the earliest date available) I had a conversation with the receptionist stating that I was looking for a touch-up since I was not satisfied and expected better results. I made it clear that a touch-up would be considered as courtesy visit- she agreed and said it our practice offers courtesy touch-up appointments. o During my visit, I had a conversation w/ Dr. Brown about my concerns and that I was expecting better results. He did not mention how many more units he was going to do or how many filler syringes he intended to use. I figured he would do this out of courtesy. Time to check out I was asked to pay ~$1,260.00 I was surprised and told the receptionist I thought this was a courtesy visit. She stated initial appointment as in July and the touch up timeframe had passed. I told her it is because this was his soonest appointment. She stated she spoke with you to see if you could do anything regarding my situation. Below are the requests I stated: I thought this appointment was considered a touch-up appointment. Despite no discounts being offer, I requested for the filler syringe to be discounted to $850 instead of $900 since this was technically my third syringe. Request denied by the manager. Despite not knowing how many units of botox were used, no discount was offered. Overall, horrible experience with the office. No photos nor treatment plan was provided. No discounts on the third appointment were offered. Most offices, due to the miscommunication, would provide me a discount or charge me at cost prices- neither was offered or granted. Please go ahead and cancel my future appointment, because I have no intentions on returning to this office nor do I plan on referring any friends or family here." read more

I met Dr. Pamela Tan after a horrible car accident that damaged a part of my face. She came into the ER and kept me calm and told me what was going on. I had to have surgery immediately to clean out the wounds and stitch it up properly. She did an amazing job, especially after what I gave her to work with! I've since had a revision surgery with her in her office in Chevy Chase. She performed the revision surgery with only local anesthesia, which I was amazed that I literally felt nothing the entire time she was working on me. The nurses and techs played music for me in the room and kept me talking to keep my mind off what was going on. I was so nervous, but they helped me so much by just talking, I can't imagine having done this anywhere else. After 6 days my stitches came out and the first time I looked in the mirror I actually got choked up. Dr. Tan had brought me back! I cannot thank her enough. I've got one more revision surgery to go in the New Year. I have no doubts that it will be amazing. I'm actually excited. Thank you Dr. Tan! Robert read more

Dr Bruno, is fantastic. During a tough time in my life, he made sure that I was able to get back to feeling normal, he has a caring demeanor and made me feel whole again. read more

Doctor Bruno is excellent. He is honest and caring doctor, not doubt, I highly recommend him . Unfortunately, I had a very bad experience with my skin care Jennifer. I felt my skin was melting with all those expensive products I bought for my melasma recommended by her. Instead of getting better, it got worst. Luckily, my dermatologist fix it, my skin is getting much better and the cream cost me only $20 after my insurance covered the rest. read more

Dr. Bruno is a stand up patient honest guy. I had three surgeries with him and he has a great bed side manner - even if you get scared, he is quick, kind and ultra professional. Also, I cannot say enough positive things about his staff, from the front desk to the folks that assist with procedures, most especially, Sarah, who does the scar and laser treatments, every single person who works in the practice is dedicated, kind, professional and extremely respectful and willing to answer any question, fear or anxiety about surgery or other treatments. The office is super clean and has free water and a Nespresso. read more

Bruno Brown Plastic Surgery - Medical Spas Near Me - Chevy Chase, Maryland

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The first time I decided to pursue a breast reduction, it was at the behest of my breast doctor. In 2021 she saw that I was a HH and recommended Dr. BRUNO who worked out of the Glen Burnie office at the Aiello Center. In 2022, I'm a size 8/10 with ginormous 34 M breasts. I don't need Cindy Lou hoo to point this out to me. I recieved 2 consults with Dr. Bruno and each time he left me drier than a saltine cracker. He made no explanations of why he said what he said and why he recommended what he did, and he seemed rushed and dismissive each time we met. Either this man has ZERO bedside manner or he just does not want to perform the surgery, no WOMAN who knows her value would have proceeded with this doctor given my experience. Maybe "I will have to cut off your nipple and you will have no sensation but you likely don't have much sensation now given how large your breasts are. I mean their almost to your waist" plays well to the poor insurance patients but not how I would guess he panders to his Chevy Chase/Bethesda clients. " Wow 34M I've never seen that size before" and my favorite, "I did your consult last year. What's changed?". As I stood there and listened to comments from what I imagine is an experienced and liscensed doctor, I felt shamed. When you are a large breasted woman, you know what it feels like to have people make insensitive comments regarding your chest. To feel overtly sexualized. So to hear a doctor make these comments, it reminds me as to why i did not move forward last year after my consult. DR. BRUNO comes off as insensitive and only looking for a check. Insurance breast reductions are a hassle as he and his staff has reiterated several times to me. I dodnt see examples of his work even though i asked. I just faced roadbloack after roadblock from a team who would not even TRY. I am not cattle or any other animal and to speak to me in such a way was completely uncalled for. BUT if you are a network provider and I clearly am in NEED of a breast reduction, I would hope that both your staff and yourself would go out of its way to help get me what I need. Not put up roadblock after roadblock as to how it could not be done. He and his staff did not educate, inform or advocate for me and as a healthcare provider, I would be sadly remiss if I treated my patients the same. This is my experience. Oh and by the way. It's a shame that because I was trying to use the health insurance that I pay thousands for each year, that covers a medical procedure that I clearly qualify for, I was so quickly dismissed. The $8000 bill for the breast reduction they pushed on me could have been covered by the 10k Carecredit card I keep in my drawer for medical extras. But those options were never presented to me because ....well someone didn't care enough to make sure I knew all of my options. From the doctor to the billing specialist. Now who takes care of their patients and doesn't make sure that they are covered? I know I did. It called informed consent. But I guess when you're too busy you skip over those parts. No check. read more

I had laser lipo done on my chin and stomach by Dr. Bruno. I don't agree with the negative review on him by the other user. For my first consultation I was hoping for someone who would make me feel more comfortable in my skin and maybe be a bit more jokey, but was instead was met with extreme professionalism, not rudeness. Which is not a bad thing for a doctor! Once in surgery, I spent three hours talking almost the entire time to Dr. Bruno and his assistant and they were warm and made me feel comfortable during the entire process. I got great results, which is the most important thing! I sent him and his staff a thank you goodie basket and received a hand written thank you note from the Dr. Himself which I did not expect. His staff was nothing but professional and kind, I have recommended this office and Dr. Bruno to a friend for her surgery and I would definitely recommend him to anyone else if you want professionalism, honesty, and great results. If you want a laughy, jokey doctor, watch the movie Patch Adams. I giving 4 stars because after the surgery I wish I would've been sent home with a packet telling me when I could remove my bandages etc., because verbal directions after I was heavily medicated weren't remembered and my email wasn't replied to. read more

I couldn't be happier with my experience at Bruno Brown Plastic Surgery! Everyone I spoke with in person and on the phone were incredibly knowledgeable and friendly! Zara has been amazing!! I've now had a couple visits and every service has been perfect for me! Excited to go back again!! read more

So let's start with first things first. Location: The location is nice and I usually opt for the valet parking in the garage. Sometimes I park myself and sometimes I don't. But either way there is always parking and it's usually five dollars for the first hour and then goes to nine dollars entering the second hour. It's convenient and affordable. Staff: All of the people in this office are absolutely fantastic. I cannot even begin to tell you how comfortable I feel every time I go in. I am bad at remembering names but it's doesn't matter, because no matter who greets you at the front desk you will be sure to get a genuine smile and they are so helpful. Just the most beautiful ladies inside and out. Lobby: very nice lobby/waiting area. There are tons of pamphlets with the procedures they offer and picture books of before and after photos. They are really inspiring and motivating. Also, they have little tiny bottles of water and big bowl of chocolate. I always take a chocolate when I leave. The doctors: i so far have only gotten Botox with Dr. Bruno and Botox and consultation with Dr. Brown. Both are amazing but let's get to the specifics. Dr. Bruno: He is very nice and kind. He has a bit more of a dry sense of humor but is really hilarious. If you get Botox from Dr. Bruno he likes to rub the area afterwards, I'm guessing to help the Botox settle? Feels like a nice mini forehead message to me. Haha. Very gentle. Just a really great Doctor with excellent bedside manner so to speak. Plus you get an ice pack afterwards to soothe the injection spots, this ice pack is awesome. Dr. Brown: What a guy. He is so funny and so kind. Botox with him is a little different and he is honest about whether you need more or don't. No mini forehead massage but you get the nice ice pack afterwards. Dr. Brown will be my doctor when I do finally get my surgery. I was nervous about showing myself to him because I'm pretty insecure and thought man this guy might tear me down find all my flaws and I am going to feel like I need more surgery. That could not be further from the truth of what happened. It was all very professional (of course) and I felt at no way uncomfortable. I did t even feel insecure but felt really excited after my consultation and felt assured I would get great results and that's all because of Dr. Brown's demeanor. Every interaction with him has been pleasant and comfortable. I highly recommend this doctor. Dr. Bruno and Dr. Brown are both very accomplished and I always seen they have been recognized for various awards and accomplishments. And I feel confident when Dr. Brown does perform surgery on me I will get the results I want and he will help me be the better version of the self I have always wanted. I am writing such a long review because no one I know has ever had Botox or surgery and I was very nervous that a normal plain Jane like me would have any business in a plastic surgeons office....I had no idea what to expect. But the whole staff and doctors are absolutely fantastic. So if you're nervous like I was, don't be, you will be in good hands. read more

I got a Living Social Deal for 3 laser hair removal sessions, and I have to say Cindy Jenkins is really great at what she does! As the other reviews have testified, she's very gentle and talks you through the entire process before starting. She is also great with following up if there were any discomforts etc with the procedure. One thing to note is that you absolutely absolutely ABSOLUTELY have to be on time for the session -- given the horrid metro system in DC this can be challenging at times. I had to call in once before my session saying I was going to be 5 minutes late and they told me I had to either cancel or reschedule. So make sure to leave enough time to arrive to the office. Only small complaint would be that the receptionists seem to be hit or miss-- some I talked to were really cold but the last time I was there the receptionist was nice. Either way always awesome to see Cindy when I leave the reception area. highly recommend her!! read more

Dr.Bruno and his staff are AMAZING. From the moment I walked in everyone was very professional, friendly, made me feel comfortable and not feel judged at all. I was so happy and confident with my consultation that I decided to do the booking right there and then and Ashley was fantastic in setting everything up for the following week! Dr. Bruno was very patient with me and took his time in answering my million questions, going over every step, explaining options, from first consultation to the day of the surgery, and follow up appointment. He assured he would take good care of me and he definitely did (I asked worse case of scenario a bunch of times and he very patiently and honestly responded to all my needs). He made sure everything was good to go, and was there every step of the way. Saw him after I woke up from anesthesia and he called later that night to ensure everything was going well. Very profesional and thorough. Isabel was very nice and professional as well she was there when Dr. Bruno was there too and very helpful. I really enjoyed going here, great experience, would do it all over again. Again.. very reliable, knowledgeable, responsible, great costumer service, and genuine. Go book your consultations with Dr. Bruno! I 100000% recommend :) you're in great hands! read more

First, let me start this review with saying this has nothign to do with Dr. Brown, his medical assistant, or even the front desk staff. They are all WONDERFUL and go above and beyond to make you feel welcome. The issue I have is with their biling department head, Kathy. If you any sort of insurance STAY AWAY. To make a long story short, when I had a procedure that was covered by an insurance provider they belong to, they said they wanted to stop treating me because my insurance wasn't paying them enough. First off, that is illegal. If a doctor has a contract with an insurance company they are obligated to abide by whatever payment struture was put in place. I was devasted when they turned me away for something I couldn't control i.e. how my insurance paid them. After I switched insurance, I called back to get a quote about paying for it out of pocket. The front desk kept letting me know that Kathy was "working" on it but I was the one who had to consistently follow up to try and get information. I also discussed reimbursement with my insurance provider and was told that I could reimbursed as long as I had an itemized bill. Great right? Everyone wins. Except Kathy kept giving me the run around and telling me they were "worried about getting in trouble". Mind you, my insurance (United Healthcare) assured me that my reimbursement had NOTHING to do with them and would not affect them in anyway. They were honestly shocked that this was the excuse the billing department used. They offered to give speak with her directly and explain things but it didn't matter. I followed up for 3 weeks. I was told by the receptionist "I will call you tomorrow with a final answer". Days would go by without a word....actual silence. I don't know if it is a race thing i.e if you aren't white, they don't care to serve you or what but I will NEVER go back. The funny thing is, I make well over 6 figures, live in Chevy Chase and work for a distinguished firm. PAYING OUT OF POCKET IS NOT THE ISSUE. Kathy was not respectful of my time and all patients should be treated with respect. I will eventually want to have other treatments done for cosmetic purposes that I would have been happy to do with them. Dr. Brown is amazing and if I am going to pay for a $6k procedure, there is no one I would rather give my money to. But the way Kathy handled my situation has ensured that I will NEVER go back. When I called the receptionist today I was in tears. I CRIED over the phone for the way I had been treated. I mean shaky voice and everything kind of tears. Just awful. read more

Dr. Brown is a wonderful doctor. The receptionist and methods of communication are horrible. The receptionist gives incomplete information- oxymoron considering her occupation! I forgave the first issue I had months ago with the staff being clueless about booking my procedures and being passed to 4 different people. After this morning I sadly have to find a new plastic surgeon. Which sucks, because I liked Dr. Brown. read more

I was diagnosed with breast cancer in May of 2015 and chose to have a double mastectomy with breast reconstruction. My breast surgeon referred me to Dr. Brown of Bruno Brown Plastic Surgery in Chevy Chase, and after my first meeting with Dr Coleman Brown, I knew I didn't need to look any further! His staff greeted me with smiles and made me feel very comfortable. My Oncologist and other doctors who have seen his work were just as impressed as I was and all have asked for the name of my talented Dr. Brown. There are so many positive things I could say about him, but I'll end with saying he and his staff are the best, I would not hesitate for a moment to refer friends and family members to him and If I could give him more stars, I would give him 10! Love and peace to Dr. Brown and his staff. read more

Recently received juvaderm lip fillers by Dr Bruno. I am absolutely pleased with the results. They are perfect and not overdone but very natural looking. Thank you for your professionalism and plesent service!!!! read more

I couldn't be happier! I recently had a labiaplasty with fat grafting to the labia performed by Dr. Bruno. The entire experience was pleasant. Everyone from the receptionist to the nurse at the Chevy Chase office was warm, wonderful and very caring. Their new office is so beautiful, organized and clean. I really felt like Dr. Bruno listened to what I wanted and made sure all my questions were answered and needs were met. Dr. Bruno has amazing bedside manner, he's extremely talented, comforting and was very professional throughout the entire process. I am beyond pleased with the results and this experience. I feel more confident than ever. Added bonus, I have more sensation than before! read more

Came here for my mom to get fillers and Botox with Dr. Bruno. Him and the staff are kind. Dr. Bruno knows what he is doing, he took his time, didn't rush and listened to her concerns read more

I did a laser lipo and it really don't see much difference before and after . I wish i was advised of the expectation . I went back and Dr Brown brushed me off saying if he removed any more fat I would see more wrinkles on my belly. I wish I knew this $5000 before. read more

I can't say enough good things about Dr. Pamela Tan. She's one of those rare doctors who is truly more interested in achieving your best outcome than she is in making a buck. I wound up having two procedures with her (mini-lift and arm lipo) and she was amazing throughout both and more thorough with follow-up than any doctor I've ever worked with. She's young, but I guarantee she's going to be the name you see in Washingtonian's "best of" pretty soon, and she will stay there. read more

Dr Brown performed botox injections and I found him to be patient, skilled, and Knowledgeable. I've had botox before with other plastic surgeons and come out looking lopsided with one eyebrow up and one drooping. I was nervous going in from my past experiences But Dr Brown listened to my concerns and took time to explain what he was doing and why. I am going back for my next injections and will continue to go back again. read more

I recently bought a Groupon for Laser Hair Removal and can't say enough good things about the skincare specialist Cindy. She is a true professional and is probably one of the kindest, most patient, knowledgeable and gentle estheticians I've ever met. One of the things I liked most about her is that she explains the whole procedure and answers any questions you have. Unlike many estheticians she doesn't try to upsell you any products, rush you or make you feel uncomfortable in any way. Also she is extremely knowledgeable and honest about the procedure, when I mentioned to her that I had thyroid problems, right away she told me that laser may not be a permanent solution. I appreciated her honesty because I'm sure many other practitioners wouldn't have said anything. This was my first time doing laser hair removal and I was pretty intimidated (especially after reading all the waivers) but with Cindys gentle touch and years of experience the session was relatively painless and went quickly. Afterwards I experienced no pain and very little redness. The rest of the staff at the clinic is really great as well, especially Cara who is the patient coordinator, she is super patient and sweet and although I only met with him briefly Dr. Bruno struck me as very kind, experienced and professional. So if you're considering laser hair removal, I strongly recommend that you do it with Cindy....can't wait till my next session with her and hoping to do a chemical peel with her in the future. read more

Cindy is great! She really takes the time to speak with you about your skin and never makes you feel uncomfortable with service recommendations. I love going to her for my laser treatments and facials! I've been to dozens of spas but she's by far the best!!!! read more

Cindy Jenkins, the skincare specialist at Bruno & Brown, is awesome. She's full of insight and helpful tips to help you get your skin in its best shape. (Not to mention, she's generous with product samples and incredibly personable.) Cindy makes me feel comfortable and pampered - I'd highly recommend you seek her out for a facial, chemical peel, or IPL session. I don't understand why there's not a bazillion reviews for her here! But the secret's out! read more

So I visited this facility on April 3, 2014 with Dr. Bruno and he was amazing! Extremely professional, compassionate, and over all great physician. He is very honest with you, so if you can't take constructive criticism about your body, he may not be right for you. My procedure was painless and very comfortable. Unfortunately now I think I'm hooked so I may be returning for additional procedures...lol. Definitely a true professional! read more

Great staff, politely rude and arrogant doctor. I disrecomend Dr. Bruno, I don't know for Dr. Brown and can't comment about him. Their office is great, their staff is great and if Dr. Brown is like the staff then use him! read more

This year I was diagnosed with breast cancer (again) and decided to opt for a double mastectomy, but was quite nervous about the reconstruction process. On my first consultation with Dr. Brown, I realized that I was in great care and was immediately both relaxed and confident that this was the best choice for me. Dr. Brown is not only a great surgeon, but very professional and has a wonderful bedside manner. He and his staff are some of the most lovely and kind people that I've ever met. And the results are fantastic - I feel like a whole person again. I am VERY grateful to have been referred by my physician. read more

Can't speak highly enough of CCPS and Dr. Bruno. Couldn't be happier with the process, surgery, or results from my breast reduction. This was my first (and only) surgery and it went as smooth as I could have hoped for. Every step of the way was well explained, well done, and always checked up on. read more

I was looking for a very good plastic surgeon, and among google I found Dr. Brown & Dr. Bruno to be the top doctors in the DC area. Dr. Brown did my breast reduction 3 weeks ago and I can say I am absolutely so happy with the results! He's a very caring and friendly doctor who has years of experience, really knows what he's doing and is detail oriented. I would recommend him to anyone in a heart beat! read more

My experience with the Dr. Bruno and his office has been wonderful. I had surgery with Dr. Bruno, he was caring and explained everything in great detail. The office staff is very accommodating and they worked in the parameters of my schedule. I would highly recommend the office and Dr. Bruno. read more

I've been a patient for many years and he's my favorite doctor. He always takes the time to listen and hear my concerns. The office is beautiful and the staff is always professional. read more

I was referred to Dr. Pamela Tan for scar revision surgery after a head trauma. The physician in the ED where I went after the accident stopped the bleeding and sewed me up, but I was left with a rather large and very lumpy scar in the middle of my forehead. Thanks to Dr. Tan, my scar is now barely noticeable, even one week post- scar revision, and it will only get better with time. The scar is now completely flat and looks like a small cut rather than a bulls eye. I would definitely go back to Dr. Tan if I needed other procedures. read more

From the moment I walked into Chevy Chase Plastic Surgery, I knew I had made the right choice for my surgery. The staff is welcoming, courteous, and highly professional. They are very thoughtful and considerate of patient comfort; as a patient, I always felt they had my best interests at heart. They really take care of everything so that all you have to do is focus on you. Dr. Brown is a wonderful surgeon. Whenever I had any questions, he was immediately available to ease my concerns. He is extremely knowledgeable and I felt completely comfortable knowing he was my surgeon. And the results are amazing! People tell me I have never looked better and that I am the most confident they've ever seen me. I have already recommended both Dr. Brown and Chevy Chase Plastic Surgery to friends and family. Thanks Dr. Brown, Lori and everyone for a wonderful experience! read more

Dr Bruno is a very skilled plastic surgeon, but also a caring and compassionate doctor. I have had several procedures with him as a result of my mastectomy and breast reconstruction. He's very serious and thorough, and initially presents a bit cool, but that is a because he a bit shy until he gets to know you. I would not hesitate to recommend him to anyone for major surgery or minor procedures. read more

I have to agree with the other reviews here...Cindy is absolutely great! I recently had an IPL treatment from Cindy and just had a great overall experience. I would highly recommend Cindy for any of the treatments they offer there. read more

I did a tummy tuck with dr bruno and he did a mistake with my belly button which was on a side not in the middle , also i did a liposuction for my arms which didn't show aby diffrence . read more

I bought a groupon and decided to try this place for laser hair removal in advance of my wedding. I showed up 10 minutes late the week before the wedding after an excrutiatingly long and delayed metro ride out there and they refused to see me, even though I offered to cut the appointment short if needed. It was difficult for me to get out there in the middle of the day and found their lack of sympathy or flexibility off-putting. I won't be going back. In addition, I have found another place that uses the laser with the intense cooling fan - it is a much less painful procedure and the results appear to be longer-lasting thus far. read more

I bought a Bloomspot certificate for an IPL treatment. Called today and was told they didn't have any appointments before the expiration date which is more than 2 weeks and they won't honor it. Be careful, they won't help and Bloomspot will only give you a credit for another deal. Better than losing it all together but not impressed at all with the doctor's office. read more

Dr. Brown is simply phenomenal! I consulted with over 5 surgeons and knew from my first consultation with Dr. Brown he was the one. His staff is very friendly and helpful. Dr. Brown explained the procedure and what to expect postoperative and beyond. I am only 2 months out from surgery and I have minimum scaring. Highly recommended Dr. Brown. read more