Fantastic products, outstanding customer service, kind people, and an overall wonderful…read moreenvironment. (Highly recommend visiting the coffee bar and trying the doughnuts too :)

If you are looking for high-quality, handmade leather goods made by Americans in America, you can't…read moredo any better than Leatherworks Minnesota. The first item I bought there 15 years ago still looks brand new. Owners Kent and Lee are friendly and helpful and both are possessed of an interesting sense of humor. They specialize in wallets but they'll custom make items for your company or Christmas list. Shop Etsy if you must but buy here!

Nicole is incredibly talented and an absolute delight to work with. My wife's great grandfather…read moremade an inlaid wood card table that has been with the family since 1924. Unfortunately, some of the pieces had broken away and were lost, others were loose and the finish on the table had yellowed significantly. Nicole was able to bring this piece of family history back to life! She replaced the lost pieces, repaired cracks and refinished the surface to perfection. We could not be more pleased with the end result. She provided great communication along the way and delivers a great product at an affordable price. We are absolutely thrilled with the restored card table.

I recently picked up my restored chair and it's absolutely beautiful. This family heirloom chair…read morehad been sitting in disarray for many years. It was falling apart and needed some major TLC. Communication with Nicole was great through a phone call or email discussion. I had originally wanted the wood finish to be very blonde but upon discovery there were some red undertones that presented a challenge. Nicole gave me some different options of finishes. The chair turned out very solid and looks gorgeous in my office. I'd highly recommend Nicole as she is great at her craft.

Have a number of things from these guys and love everything! Mugs, pouches, belts. Great quality…read moreproducts and great service. You may have to wait a day or two for communication sometimes but they're a small family business and they do everything in house! I'd far rather wait a week for a handcrafted belt that will last me decades than get something next day from a big company and have it only last a few years.

I ordered a mug thru PayPal from them in 8/14. After numerous phone calls and emails that were not…read moreanswered. I finally got a full refund from them after 4 months and no communications from them. Their customer relations are non-existent. I would not order anything on line from them. Buy from them at a fair or festival. Don't order from them.

They fixed a strap that came off the sole of my water sandals and a hole in the seam of my snow…read moreboots for $20-25 each. Matched the black on my boot perfectly to the patch, can't even see the addition unless you squint. They saved me $60+ on each not having to replace the shoes outright, and both were completed sooner than the estimated 2-week window. Great service and value!

A true gem, with great customer service. Why throw away your favorite shoes when George's can bring…read morethem back to life.

I have absolutely loved every single thing I have purchased from Strey Designs - and every…read moreexperience with Sarah (owner/founder/maker etc.) has been fantastic. I first found Strey Designs at an art show almost 2 years ago and splurged on one of her Ragamuffin backpacks - and I have used it nearly every day since and it looks even more amazing than the day I got it as the leather has become softer and developed even more character. Since my first purchase - I have become a frequent visitor to Strey Designs studio at Northrup King Building. I worked with Strey on designing a custom bag (picking out my specific leathers/fabric/strap combos) and it was so fun to visit the studio. Through visiting the studio Sarah explained her design and manufacturing process, helped me understand how the various leathers will age, leather care, how to use all of the adaptable straps many of her bags offer and I was able to really witness the immense passion she has for her product. My Strey Designs collection is constantly growing - as I've now purchased 3 backpacks, a wallet and a few other accessories. I constantly get compliments from strangers and friends asking me about my bags. This company has amazing design and unbelievable quality - 150% would recommend any of their products!

Last month we went to an art show while vacationing in Minneapolis & luckily met Sarah of Strey…read moreDesigns. We were perusing her beautiful leather bags for something that'd work for our son (w/Muscular Dystrophy who uses a wheelchair full time). After hearing his needs, she offered to custom make a small bag for him. She made recommendations that would not only accommodate his physical needs, but add durability & masculine touches. The bag just arrived in the mail & we could not be more thrilled! We would highly recommend Sarah to anyone looking for quality workmanship at reasonable prices. It's obvious to see, her heart is in all that she makes:)

Been a duluth trading company for atleast a decade. Thousands spent! Ive never used their no bull…read moregurantee where they claim theyll exchange your item for free. No bs, no hassle. Well unfortunately thats utter bs and they'll string you along and waste your time just to get nowhere. Lost my business. (Had a sweatshirt zipper stop working after 5 uses!) Well made chinese products with a terrible warranty.

I love some of the merchandise but today I went to take advantage of their Black Friday sale. I…read moregot there at 10 am and the store was a disaster of organization. Never have I seen such a disorganized display of merchandise-given I thought they remodeled. Shame on the management of this store. I would not recommend this store because the merchandise is unfolded and the presentation is awful. Too bad. Nice products but high price point. The store interior would get a failing mark from me.

Boom! Mind blown!! This place is so good it's almost overwhelming the first time ya go! There are…read morejust SO many amazing things in here! I can't believe they have been open for so many years and I have never heard of them! Every year I search for an idea of what kind of ornament I'd like to make for my business team leaders. A friend had thrown out the idea of maybe a leather ornament and told me about this store. As crafty as I am, I have always been really intimidated to attempt leather due to my tingly, numb hands. I assumed it took a lot of hand strength to tool leather...and all those intricate details!! Where would I even start??!! The staff here is SO freakin amazing! Above and beyond in customer service! I went in know notta clue about anything with working with leather or even what tools I would need to start with. I put my big girl boots on and humbly let the 1st employee I could find know that I needed a TON of help! That I knew NOTHING and was determined to leave with supplies for a project. I think the gals name was Anna...maybe. She was so amazing! She patiently took me around the store to explain the differences between veggie tanned leathers and the other ones, leather stains, paints, all the decorative conches etc. After narrowing down which direction I wanted to go (precut circles that where perfect for ornaments- that were unstained, veggie tanned and perfect thickness for stamping) she proceeded to a big work table where she showed me exactly how to stamp leather, demo'd some different leather stains, and even helped me come up with a design that was simple enough that I didn't feel overwhelmed going home with to do! There was also a gentleman (dang I'm terrible at remembering name!) that was working at the table that also happened to be part of the staff. He showed me additional tips, and demonstrated even more stamps for me when I asked to see what they look like. He mentioned that every Wednesday and Saturday he is there to help people work on their projects for free! 3 1/2 hours later... I finally left with a bag full of supplies needed for my project, a small granite piece that they gave me so I don't bang up my kitchen table and the confidence to tool my 1st ever leather project. The 2nd visit: I wanted to pick up a leather stain and a few paints that caught my eye the 1st time AND needed some ideas on how to make the edges look finished and prettier. Completely different staff than the 1st day but equally as helpful and demonstrated a few different routes to go ok that as well as shared some awesome tips and favorite tools. Annnnd happily demo'd more stamps and leather stains that I was curious about. I'm just so blown away with how awesome they are at showing what different things look like!! I'm definitely planning on returning soon and checking out their classes. It's just a really amazing place!

Very great welcoming staff, friendly and offered advice on products, products selections range from…read moredecent to very good quality which gives you the choice to buy depending on what your project is for and what quality material was asked for. I recommend this store to all level skilled leather craftsmen/beginners. Not everyday a store this successful shows you why they've become this successful wether it's franchise or not! Definitely my new supplier!

Not one to write reviews, but I had such a pleasant experience at this Duluth trading Store, I have…read moreto thank an assistant manager there Macy for being so kind and engaging while this out of towner was visiting the store. Not every sales associate on that street in Red Wing MN was as passionate about pleasing a guest as this one was in Duluth Trading. Next time through for work I plan to stop in again and spend more money with Duluth Trading, and bypass the store next door..!

Bought a few multi packs of their athletic socks about 6 months ago in the factory outlet…read moredownstairs. At least half are ripped or have holes now and weren't even worn that much. Do yourself a favor and don't shop the outlet part for socks.

Wedding saved with superb customer service (including a house call)…read more My nephew was getting married at the Skyroom at Red Wing Golf Course. A few hours before the wedding, he realized had left his suit pants back at home. With no time to retrieve them, I received a call to see if there was anything I could do (I was already in Red Wing). We found Heimie's Haberdashery via the web, went there and were helped by the manager Jeff. After he heard the story, he grabbed some prospective clothes and drove the mile or so to the wedding venue, the groom OK'd the suit and pants, then Jeff measured my nephew at the venue. We drove back to Heimie's, Jeff tailored the clothes, and we took the clothes back to the venue. Wedding proceeded as planned, the bride wasn't aware that the suit had been replaced until after the wedding ceremony. Thank you Heimie's and Jeff, You were perfect for us!

"They come runnin' just as fast as they can, 'cause every girl crazy 'bout a sharp-dressed man." ZZ…read moreTop One day while I was negotiating a treacherous snow barrier between the street and the sidewalk outside of Heimie's Haberdashery, a most dashingly dressed employee rushed out to save the day, escorting me over the snow pile. I guess my questionable mountaineering skills must have made him nervous! Heimie's hero was just the Sherpa guide I needed for my mini-Everest expedition. I can't thank him enough for helping, especially since he wasn't even wearing any winter gear...just his fancy shmancy suit. Heimie's snowbank conqueror was so impeccably dressed that I'm sold on purchasing a bow tie here for my six-year-old nephew very soon. He will be going on his first official chaperoned ice cream date with a young lady determined to marry him in the future, and he specifically requested a bow tie for the event. Clearly there is a lot at stake for this very serious date, so he will need a dapper tie that is sure to impress! No pressure, Heimie's, no pressure.