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Crocker Pointe

2.0 (4 reviews)

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Concord Reserve - Concord Reserve boasts chef inspired menus with elegant dining spaces.

Concord Reserve

3.6(7 reviews)
2.2 mi

This is a great place. They took care of my dear mother for two and a half years before she died…read morelast March. Having once been in the seminary and a pastoral minister, I've been in and out of a lot of nursing home senior living facilities. This place is tops! Really! All the staff are extraordinarily kind, warm, patient (no pun intended) and attentive to the needs of the residents. My mom couldn't have been better cared for. They always looked in on her to make sure she was alright. They treated mom (Marie) with dignity and respect, patience and kindness. Although once sponsored by the Lutheran Church, they have a very Catholic presence. The Diocese of Cleveland provides a priest to offer Mass there every Sunday, and they have a wonderful sister (nun) from Africa who is the coordinator. When mom died, I gave her whatever she wanted from her room. The food seemed adequate. But the most important thing was the atmosphere of real care and concern. It's nothing short of remarkable.

My grandma has been staying here due to a health issue, and I was impressed and comforted to know…read moreshe was in such a nice place. The employees we encountered were very friendly and warm, and my grandma agreed, saying that they have been treating her very nicely. Grandma said the food is wonderful, and the choices are plentiful (this speaks volumes considering she is used to being the one cooking for everyone for most of her life!) The grounds are absolutely beautiful. Well manicured lawns, plants and flowers, and plenty of space for walking the grounds outside and enjoying sitting in outdoor areas. There are a lot of comfy common areas, complete with plenty of space to watch TV, listen to music, play piano, or read a book. They have birds in a large enclosure, a small aquarium, and greenhouse as well. They even provide a lot of enrichment for the patients, like live music, buffets, shopping, and exercise. The cleanliness of her bathroom (and overall of the home) was hotel-like in nature and didn't feel like (or even smell) like your typical old folks home. Overall, I would trust and recommend Lutheran home to anyone needing to stay here for a short term or long term stay.

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Concord Reserve - Engaging social events and programs keep the community connected.

Engaging social events and programs keep the community connected.

Concord Reserve - Concord Reserve is a pet-friendly campus.

Concord Reserve is a pet-friendly campus.

Concord Reserve - Concord Reserve boasts chef inspired menus with elegant dining spaces.

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Concord Reserve boasts chef inspired menus with elegant dining spaces.

The Woods on French Creek

The Woods on French Creek

2.2(10 reviews)
5.1 mi

They are way under staffed to be able to properly care for the amount of patients they take in! My…read moremother called me while I was at work crying because she said no one was helping her. She rang the buzzer 20 minutes before she called me. She recently had a hip replacement surgery and could not get up without assistance. She had to use the restroom and ended up soiling herself because it was at least ONE HOUR before an aide came to assist her. I got there 45 minutes after her calling me and the aide was finally there helping her! I got a little loud and said how would you like it if you had to wait that long and don't you think it would make your job easier if you didn't make her wait!? Now you have to clean up sh*t! I also was told that 6 aides will be on the schedule to work a shift and they are lucky if 3 of them show up to work! I would never recommend this place because of this. I will say that the nurses are compassionate.

This facility is way above the rest. From the time you enter your greeted by Jasmine with the…read moresweetest tone of voice as well as a large smile .From the nurses like Deborah ,Chad ,Shelby and Hana as well as the LPN Tania and Aides Crystal , Maggie and Megan treated everyone with care, kindness and very professional . I have gone there at different time of the day, different shifts, different days of the week the experience has always been the same, fantastic . Mom needed skilled care and both the PT department as well as OT were extremely helpful. The professional team Stephen, Sophia and Brinden are second to none . Nothing can be done without the relentless efforts of the social worker Melissa Conrad . I can not thank her enough . JOHN the MDS was very helpful with insurance and the appeal process. The admission Director Rachel Holliday made the admissions process so easy . The place is always clean with no odor . Thanks to Dee and others for doing a great job. This says a lot about Housekeeping Supervisor Delia Diaz. The care from the LPN like Tania and other was greatly appreciated . This is due to the leadership of Director of Nursing Jennifer Mounts . The NP Rachel from Cleveland Clinic with Dr Vacca team we're open minded and willing to listen . The Nutrition Dept under the leadership of Traci with her team of cooks like Lynn and aids like Meagan offer great, tasty meals . Better than 5 stars restaurants . They even brought a live singer Chris for activity time .Thank you Angela for doing a great job in activity . This 75 bed skilled nursing and rehabilitation center in in the heart of Avon, Ohio. You can schedule a tour. If your looking for services like Chronic Disease Management, PT OR OT, Audiology Services, complex wound care, skilled nursing , short term rehabilitation , long term care, respite stay , hospice care, and much much more, I recommend The Woods hands down . It takes great leadership to run a team and the Administrator Mr. Alec Walker is Probably the best I have ever experienced because my visits every single time had the same outcome; GREAT

Crocker Pointe - rehabilitation_center - Updated May 2026

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