We were seriously interested in purchasing a truck and asked for one very basic thing: an out-the-door (OTD) price before coming into the dealership. Instead of providing it, the salesperson repeatedly tried to pressure us to come in "so they could talk to the owner." When we politely but firmly said we wouldn't come in without numbers, communication suddenly stopped. No call. No text. Complete silence. If a dealership is genuinely motivated to sell a vehicle, especially one they claim they "really want to sell," providing an OTD price should not be difficult. Ghosting a ready-to-buy customer simply because they won't play the in-person pressure game is unprofessional and tells you everything you need to know about how the rest of the process would go. We've since taken our business elsewhere. Transparency matters. Respect for customers' time matters. This dealership showed neither. read more

Went thier yoday with my niece dealt with Korey Mullin listened to my niece didn't try and sell her what she didn't need or want great experience very knowledgeable and up front jennifer in fiance was equally knowledgeable about the deal and freindly need a car or truck go here ask for Korey "CHOPS" Mullins be up front and flexible about what you need he will do everything to get you your car with in your budget read more

Crivelli Chevrolet Buick - Korey's buisness card - Car Dealers Near Me - Mount Pleasant, Pennsylvania

I received a letter from Nate Rowan who is the general manager who had sent me a letter saying that I can trade in my car and be given a certain amount for my car and get a 2025 vehicle. I am going to attach the letter that will explain it. I will never go back to this place for anything. I have reported them to the FTC, the BBB and the Attorney Gen's office. This place is a joke. Run don't walk from this place that is located in MT. Pleasant Pa. I think they are sexist and they discriminate against people who don't have as much money as others and send you letters that they won't hold up their end of the bargain with when you email them. Nate had told me by email that I haven't paid on my vehicle long enough, I have this car for over two and a half years, am I supposed to pay on it til it's paid off and then try to trade it in? If I have not paid on it long enough then why send me this letter saying you can help me trade it in? What a bunch of bogus people up there. read more

Crivelli Chevrolet Buick - this is the letter that was sent to me by Crivelli Chevrolet Buicks general manager Nate Rowan - Car Dealers Near Me - Mount Pleasant, Pennsylvania

My hubby wanted to trade his Silverado, they wouldn't do the deal we asked for. Went to Delaneys and got the deal AND a better APR. Run don't walk away from this place!! read more

Upon entering earlier in the year we had a strange experience. NOT THIS TIME! Ask for CHOP MULLINS!!! What a family man! He understood our budget and needs. He was excellent! He made our experience enjoyable and comfortable. Not only was he great. But, Lindsay is awesome with helping to find your needs. I also want to shout out the lady in the finance department. I forget her name. Oops. But she was awesome as well! THANK YOU CRIVELLI! read more

I stopped in today to look at a new Silverado, today was the VERY first time I've ever been to a Chevy dealer, everything was going swell until the sales "manager" if you want to call her that, barged into the office that me and the salesman were talking in and interrupted our conversation. No "HI, how're you today. My name is _" Nothing. She starts lecturing me about how I had to wait a certain amount of time before I could trade in my current truck, blah blah blah, but she was literally yelling. Like a highschool teacher on a power trip giving you a lecture. So crivelli, find a new sales manager because based solely on her attitude and level of rudeness I left, went right on down to Meegan and picked up a brand new F-150. Very disappointing that my first time ever in my life at a Chevy dealership ended with getting yelled at and lectured. read more

I would like to make you aware of my poor experience at your dealership in Mount Pleasant. On a whim my partner and I went to your dealership to look into trading in our car. We wanted to get into a vehicle such as a CRV or Rav4. Something with more capacity to carry items than our Chevy Sonic. We walked in and were greeted by a very nice lady. She went to find a salesperson to help us. Noah (not sure of his last name) came out and greeted us and took us to his office. We chatted about what we wanted. He was very excited, and went out to check on what was available. We had several stipulations: 1) Power Windows 2) Cruise Control 3) NOT Black or White due to issues in the past with cleaning those colored cars 4) SUV type of vehicle. 5) Preferred newer vehicle Our current car is a 2015 Chevy Sonic. It has 28000 miles on it. What he came back is what follows: 1) Power Windows 2) Cruise Control 3) Dark Grey/almost Black 4) 4 Door car - almost identical in size to our current car (either a Buick LaCross or a Verano) 5) 2014 car with 50000 miles (give or take) This car that he wanted to sell to us rose MANY Red Flags. 1) It was previously owned by a former mechanic at your dealership 2) It was NOT what we wanted (Type or color) 3) It was a year older than our current vehicle 4) It had twice the mileage as our vehicle 5) We asked for the CarFax REPEATEDLY and was deflected on the request. At least 4 times in an hour's time!!! 6) The car was being sold at almost twice what our car was valued at...putting us back to square one with our financing Noah left us to 'talk to a manager' and another salesperson, whom we never got his name, came in to 'explain the deal' and finally brought us the CarFax. He tried to sweeten the deal even more, but things just felt 'off' to us. After a few hours we were just frustrated and disappointed. In a last ditch effort, this salesperson showed us some Trex vehicles, and we were actually happy...until he told us what that would wind up being finance wise. We were disillusioned and just fed up. There was nothing wrong with the second salesperson, but the first one was VISIBLY upset at the CarFax request and grew frustrated with us, it seemed, as the sale conversation was going on. He left rather huffy and we got that second salesperson. The whole experience reeked of unprofessional red flags left and right. They really did NOT listen to what we wanted, nor did they seem to see that we were unhappy about the proposed sale. It really left a bad taste about the dealership. I am writing this to you as a courtesy. I feel that you, as management, should be aware of the type of experience we had. read more

My dad tried to trade his truck in yesterday. They wouldn't give him the price of the new truck or a trade-in value of his truck until he drove the new vehicle. He said he knew what he wanted and didn't need to drive it, just needed the price. He asked if he was going to get pricing or leave, they told him to have a nice day. Two other dealers that day had no problem giving him prices. read more

Our xpress van overheated on the way back to Ohio. Called Crivelli while waiting on tow and talked to Kim who said they would get it in right away. Water pump was bad, they had us back on the road at the quoted time. Thank-you. read more

This review is actually for the associated collision center operated by Crivelli. We are from Baltimore and had the misfortune to spin out on Three mile hill outside of Mt. Pleasant, PA- Did about $5k of damage to the car - it was repaired well and looks great and when we showed up to pick it up and they realized they hadn't repaired the busted seat belts they gave us a refund on one new tire that we had to buy so we would have matching tire on the rear, a free loaner car to drive back to Baltimore and returned the car the following week all fixed. So they did their very best to make up for the inconvenience caused by their error and that is all i could ask for. Highly recommend them. read more

Fantastic car dealership. Great guys, friendly, and they WILL work with you on a price to earn your business. Having a long list of one time purchases at other dealerships never to return....we have bought 3 vehicles from Crivelli. Highly recommend. read more

This was by far the worst experience of buying a vehicle ever. Our salesman Rick Pulido lied to our face. We agreed on a specific set of side steps for a truck that cost us over forty thousand dollars and when it was time to install, they put the wrong ones on and refused to make it right unless we gave them more money. This has been an argument for three months. They simply refuse to make it right. The salesman knows the truth. The sales manager knows the truth. It's very sad for GM to have them represent them like this. We will never go back. We are loyal Chevy buyers. We decided to buy local this time. What a mistake. The truck still has no side steps. read more

No communication whatsoever from the salesman. I called nearly every day for a week asking for an update only to be told either that they were still working on our deal or that the salesman was too busy to take my call and I would need to leave him a message. The last time I spoke with him, he said that he would definitely call me that day before closing whether we could come to an agreement or not. He never called. We have taken our business elsewhere and will not recommend this dealership. read more

Bought 3 new vehicles from them very disappointed with there sales department and will never buy another vehicle from them. I found a dealership in Bedford pa ( Thomas Chevy ) they treat you good and care about there customers, the one thing Crivelli chevy doesn't do. If your considering buying a new vehicle from there think again and try Thomas Chevy in Bedford pa you won't be disappointed! read more