I have been going to this vet for years. The staff is always friendly and caring with my dog…read more They'll speak in soothing tones and pet him while giving him shots. They will take time to answer questions or talk through any concerns you may have with your pet, without making you feel like you're being rushed through the visit. They will also text or call as a follow up if there were any concerns at the appointment. For example, I had concerns about a spot on my dog's leg and they sent a couple follow up texts about a week apart to see how he was doing with the prescribed medication. Their waiting room is small and they remain busy so I also appreciate that they have you wait in your car, checking in via phone.

The entire staff of this Family owned and operated Animal Clinic are the BEST! I couldn't ask for…read morea more caring and knowledgeable vet to care for my Fur Babies! Thanks for your genuine care and empathy! Theresa Fenwick

I took my husky there one weekend,I paid for her to be in a kennel that she could walk around in…read more When I went to pick her up, she was covered in her own pee. I made a comment to them and they said oh I'm sorry we didn't have time to clean her this morning, and the girl slipped up that they had her in a small crate, she couldnt move in at all, and laid in her pee, for god knows how long. Last time I ever boarded her!

‼Warning to fur parents in Mt. Washington‼…read more I am so happy to report that Pepper has been found. I can't thank Tara Bassett and her team, Stephanie Price and Annamaria Love enough. Please read this entire lengthy post and share this story! Pepper and her 2 siblings were left in the care of The Dog Spot LLC in Mt. Washington. I believe they were in her care for 4 days when Pepper went missing at 4pm on August 9th. I spoke with Carol at 530, I was frantic. She immediately became defensive. She said she only left the dogs unattended in the back yard for 3 minutes while she started dinner. When she returned Pepper was gone and she assumed she jumped the fence because of nearby gunfire. She questioned what else i wanted her to do. I asked her to notify authorities, post on social media and hang flyers. I asked her to put some food and water outside the fence in case Pepper returned. This is when she said the dog wouldn't come back there. I was a bit puzzled why she didn't think Pepper would return but i was so frazzled i brushed it off. I hung up with her to start posting on social media. Tara's group and my son searched for hours until dark. When I arrived at The Dog Spot LLC Saturday morning there were 3 dogs playing in the backyard but no one around. I walked around the outside of the house looking, rang all doorbells,no answer. I called the number and Kayleigh, an employee, answered. She allowed me to check on the other two dogs. Kayleigh said Carol ran to the store. Kayleigh and another employee were looking around the property all morning. Kayleigh and i began searching the 9 acre property, following numerous trails and animal tracks. We circled about an acre or so and came up empty handed. We began discussing needing a drone or a professional tracker since we were dealing with over 150 acres of farms and woods surrounding the property. This is the first time i saw Carol! And we had to ask for her to come out to the yard! I decided to go into the backyard and look for any holes in the fence. Thinking maybe i could get an idea of which way Pepper went since noone actually saw her jump the fence. I found Pepper stuck in a layer of briar bushes and thorns. Rescuers began cutting down the bushes. Pepper was very scared, it took a couple hours, 4 cans of vienna sausages, and her sister to coax her out. I did notice that every time we almost got her out she would look for Carol and hide when she saw her. She wasn't hurt, just a few thorns. I'm pretty sure the rescuers suffered more cuts and bruises. Another special thank you to all of them. I truly believe Pepper was stuck in those thorns and bushes the entire time. I am beyond upset that the perimeter wasn't searched better and with more people. But there is so much that upsets me about this situation. 1. The Dog Spot LLC website says they will treat them as their own. So if Carols dog were missing she would send out 2 young women to search and hope for the best? Not to mention they didn't think to look in the dense briar bushes in the backyard! 2. I found a copy of their contract on their website. See photo. It actually says they are not responsible if your dog escapes. Now im sure theres a law somewhere that says the dogs have to be supervised but come on they aren't even going to take responsibility i ask again is this treating the dog like your own? 3. If you remember, when i arrived there were dogs in the yard with noone within hearing distance. This infuriated me! They just lost Pepper and they are still leaving dogs unattended?? 4. Authorities, search teams, posters, social media....This wasn't done by The Dog Spot LLC. They did post to their business Facebook page around 6pm after me requesting. Thanks again to Tara and her team for getting flyers, alerting authorities and spreading the word. 5. When i walked through the kennel i saw at least 20 dogs. The 4 or so hours i was there i only saw 1 employee and Carol. 2 people for 20 mostly big dogs, seems like they would have a few more people on hand. 6. I have yet to even hear a remote apology. I will never recommend or allow anyone i know to use the dog llc. I hope that they set up better protocols for the safety and searching efforts for the dogs they care for.

Dr. Johnsen and staff are excellent for all of our furbabies. The whole family takes all of our…read moreanimals to her; 5 dogs and 1 cat (2-Belgium Malinois) all together. She always finds the answer, very good at what she does and very inexpensive for the services she provides all of the animals. Hands down the best vet we've been to over the years.

I visited this practice on several occasions and this entire clinic smells like cat urine. There…read moreare multiple obviously sick cats wandering around freely, coughing and sneezing everywhere. They had me put a 6 ounce kitten on a huge dirty dog scale that infected cats had just been sitting on. These cats populate the waiting room and enter the exam rooms, smelling and hissing at your pet and climbing in their carriers. Large Dobermans belonging to the vet also burst into exam rooms from the back and will scare you & your animal. No surfaces are clean and the staff is very unprofessional, asking me to put my pet on a crusty table. I asked them to clean spilled meds off it and she sprayed it with one squirt of glass cleaner instead of antibacterial spray and it didn't even come clean. Not unexpectedly my animal got a respiratory illness after visiting. I've taken my animal to another vet who had to redo one of his immunizations because it was given too early. The practice I now go to said they get patients coming to them weekly with all the same complaints and more. I only went there because my best friend's daughter worked there but they harassed her based on her nationality. The woman who works there even told me she liked her because "her people make good cleaners!" I asked if she meant because she's Latina and she said yes. My friend's daughter has resigned and the entire staff including the dr/owner has continued to harass her via phone, social media, and even the mail. They also like to block people from their business page on Facebook who have had bad experiences or leave negative reviews, have reviews removed, etc to skew their ratings to look more positive. They literally don't care if people know they are racist. Don't go here.

If you are in need of a compassionate, reliable and professional vet, look no further! Elk Creek…read moreis an absolute blessing we discovered through our daughter who lives in Bullitt County. The staff of Elk Creek are PERFECT with your fur babies and we've never had a bad experience there! Their prices are very reasonable and they cater to your every need! We're so grateful we found them!

I took my dog here today to get some shots and check up. This is my first time taking my…read morefour-legged friend to this place. I was impressed with the structure of the building and the way it was laid out. I thought it was very pretty was greeted immediately and taken back to the room, everyone was very friendly. I really like the nurse. She was really nice. The doctor came back and she was very friendly. Also, I have no complaints. This is a nice place.

Wonderful! Our dogs have been coming to Bullitt County Pet Salon for the past 2 years, and we have…read morealways been treated very well and had fantastic results! This is one of very few places, that I could find, who will work with the certain quirks of a husky, especially my stubborn, but sweet husky. Our appointments have always been kept as they were booked and completed in the appropriate time frame for 2 dogs to be groomed. The owner is very sweet and caring! She really puts a lot of attention to detail in the work that she does and you can tell she loves all animals! In my experience she has been very responsive and prompt to texts and other means of communication. I love being able to support small businesses in my local community and this is one of my favorites!

The worst pet salon experience ever. had our dog for 4 hours. we went to pick her up and the door…read morewas locked and we waited an hour and a half for the owner to show up. she was texting us saying she was almost there and never came until I said we were waiting on her. we finally got outraged dog and she sm terrible. They never bathed her! the owner paid us $20 gas money and handed us the dog at the locked door! Don't talk your pet there!!!

If I could stay here I would! I was blow away by the beautiful facility and all they have to offer…read moreto pets! My dog has stayed at Sam Russell's twice and is always treated like a king! He comes home with a little report card and I can often find photos of him posted on their Facebook page. I even got text messages of him in the salt water pool. Yes, a salt water pool! Apparently, that's better for their skin! It seems like the dogs get plenty of play time with people that love animals. On his last visit, I had them give him a bath before coming home. He smelled SO clean for almost a week! Boarding here is pricey, but I'll continue to bring my dog, as I know they take great care of him!

Was only in town for one night for an Army graduation. They were great to work with. My pup had a…read moreblast there.