The entire staff of this Family owned and operated Animal Clinic are the BEST! I couldn't ask for…read morea more caring and knowledgeable vet to care for my Fur Babies! Thanks for your genuine care and empathy! Theresa Fenwick

I have been going to this vet for years. The staff is always friendly and caring with my dog…read more They'll speak in soothing tones and pet him while giving him shots. They will take time to answer questions or talk through any concerns you may have with your pet, without making you feel like you're being rushed through the visit. They will also text or call as a follow up if there were any concerns at the appointment. For example, I had concerns about a spot on my dog's leg and they sent a couple follow up texts about a week apart to see how he was doing with the prescribed medication. Their waiting room is small and they remain busy so I also appreciate that they have you wait in your car, checking in via phone.

Amazing service. Clean salon. Everyone friendly and professional. Got us in for an appointment…read morequickly. Gave me a perfect time estimate for the appointment and when I could pick my dog up. She was groomed perfectly and is still smelling wonderful weeks later. Great value! Loved the bandana touch too :)

5 stars! I was very impressed with this business and staff. I had an emergency with a cat needing…read moreto be bathed due coming in contact with a hazardous topical solution. I was panicked, the staff were professional, and courteous and helpful. There is a giant window were you can see the groomers working. That put me at ease and watching the customers picking up their pets who looked like fashioned show dogs. I'm not one to throw praise around, but this is a high caliber business who cares about fur babies and their parents.

I took my husky there one weekend,I paid for her to be in a kennel that she could walk around in…read more When I went to pick her up, she was covered in her own pee. I made a comment to them and they said oh I'm sorry we didn't have time to clean her this morning, and the girl slipped up that they had her in a small crate, she couldnt move in at all, and laid in her pee, for god knows how long. Last time I ever boarded her!

‼Warning to fur parents in Mt. Washington‼…read more I am so happy to report that Pepper has been found. I can't thank Tara Bassett and her team, Stephanie Price and Annamaria Love enough. Please read this entire lengthy post and share this story! Pepper and her 2 siblings were left in the care of The Dog Spot LLC in Mt. Washington. I believe they were in her care for 4 days when Pepper went missing at 4pm on August 9th. I spoke with Carol at 530, I was frantic. She immediately became defensive. She said she only left the dogs unattended in the back yard for 3 minutes while she started dinner. When she returned Pepper was gone and she assumed she jumped the fence because of nearby gunfire. She questioned what else i wanted her to do. I asked her to notify authorities, post on social media and hang flyers. I asked her to put some food and water outside the fence in case Pepper returned. This is when she said the dog wouldn't come back there. I was a bit puzzled why she didn't think Pepper would return but i was so frazzled i brushed it off. I hung up with her to start posting on social media. Tara's group and my son searched for hours until dark. When I arrived at The Dog Spot LLC Saturday morning there were 3 dogs playing in the backyard but no one around. I walked around the outside of the house looking, rang all doorbells,no answer. I called the number and Kayleigh, an employee, answered. She allowed me to check on the other two dogs. Kayleigh said Carol ran to the store. Kayleigh and another employee were looking around the property all morning. Kayleigh and i began searching the 9 acre property, following numerous trails and animal tracks. We circled about an acre or so and came up empty handed. We began discussing needing a drone or a professional tracker since we were dealing with over 150 acres of farms and woods surrounding the property. This is the first time i saw Carol! And we had to ask for her to come out to the yard! I decided to go into the backyard and look for any holes in the fence. Thinking maybe i could get an idea of which way Pepper went since noone actually saw her jump the fence. I found Pepper stuck in a layer of briar bushes and thorns. Rescuers began cutting down the bushes. Pepper was very scared, it took a couple hours, 4 cans of vienna sausages, and her sister to coax her out. I did notice that every time we almost got her out she would look for Carol and hide when she saw her. She wasn't hurt, just a few thorns. I'm pretty sure the rescuers suffered more cuts and bruises. Another special thank you to all of them. I truly believe Pepper was stuck in those thorns and bushes the entire time. I am beyond upset that the perimeter wasn't searched better and with more people. But there is so much that upsets me about this situation. 1. The Dog Spot LLC website says they will treat them as their own. So if Carols dog were missing she would send out 2 young women to search and hope for the best? Not to mention they didn't think to look in the dense briar bushes in the backyard! 2. I found a copy of their contract on their website. See photo. It actually says they are not responsible if your dog escapes. Now im sure theres a law somewhere that says the dogs have to be supervised but come on they aren't even going to take responsibility i ask again is this treating the dog like your own? 3. If you remember, when i arrived there were dogs in the yard with noone within hearing distance. This infuriated me! They just lost Pepper and they are still leaving dogs unattended?? 4. Authorities, search teams, posters, social media....This wasn't done by The Dog Spot LLC. They did post to their business Facebook page around 6pm after me requesting. Thanks again to Tara and her team for getting flyers, alerting authorities and spreading the word. 5. When i walked through the kennel i saw at least 20 dogs. The 4 or so hours i was there i only saw 1 employee and Carol. 2 people for 20 mostly big dogs, seems like they would have a few more people on hand. 6. I have yet to even hear a remote apology. I will never recommend or allow anyone i know to use the dog llc. I hope that they set up better protocols for the safety and searching efforts for the dogs they care for.

Very clean facility and friendly, professional staff. The owners should be proud of how they…read morerepresent you. Duke and Nico didn't want to leave after I spent a long weekend in Costa Rica. They were bathed and nails done so it was a spa weekend for them. And the pricing for the Presidential Suite is very, very reasonable. Please do not raise your prices! Highly recommended.

We left our dogs here for a week as it was the only option available for a small puppy On short…read morenotice. When we would call to check on them we were simply told that they were fine and had no real updates. Upon pickup, both of our dogs smelled like they'd been laying in their pee for a week which is understandable for our 3 month old puppy but totally unacceptable for our 3 year old. Royalton also lost all of our stuff we left for our pups and we're running around the entire place looking for the blankets and toys we left for them which showed that they did not in fact give them any of the items we left with them as a piece of home! Not only could they not find any of our items, we left with 3 toys that they simply could not find which were our dogs absolute favorite toys (which is why we left them for them while we were away). Will never board here again and would not recommend any one else to doso either! Horroble and disgusted knowing our pups were not properly cared for while we were away.

Took my fat, loud cat here to be groomed, as he had developed some matting in places he couldn't…read morereach. They said he was a perfect gentleman. I don't believe that for a second, he's an angry 18-lb bowling ball with claws when he's scared. But the mats are gone, he smells amazing, and they even put a little bow tie on his collar! Super kind staff, I know where I'll go next time I need grooming.

I've been bringing my cat here for grooming for two years, and unfortunately after what happened…read moretoday, I won't be returning. I was on my way to the appointment and realized I was going to be about 13 minutes late, so I let them know ahead of time out of courtesy. I was then told I would be charged a late fee. I completely understand businesses having policies and customers respecting appointment times. But after two years of coming here, I was disappointed by the complete lack of flexibility or understanding over 13 minutes especially when I gave them a heads-up. The whole interaction felt unnecessarily strict and cold, more like dealing with a hospital or military schedule than taking my cat in for grooming. I ended up turning around and taking my cat back home. After two years as a customer, it's unfortunate that a 13-minute delay and a $30 fee were handled in a way that cost them a longtime customer. Policies are policies, but customer service still matters.

I've been very happy with the last experiences here at pet suites from a multiple day Stay and just…read morea play date. But most recently I had our dog groomed with a full bath fur treatment and all the nail trims Mindy was fantastic and Archie looks great Makes it so easy for us to do this

Great people, glad they keep me privy to what my dog is up to! He is a high energy Labrador. I'm…read moreglad they have cameras you can watch now as well.

We've tried many groomers over the years, and this is hands down the best our pups have ever…read morelooked! The entire process was easy from start to finish, and our dogs received five-star service and care. We're so happy to have found a groomer we can trust and can't recommend them enough!

This is perfect for people who didn't like to take dogs to groomers place if their dogs have issues…read morewith other dogs. They will come to your place. I was really nervous for my dog because she love people and very hyper. The groomer was so nice and help me out. We did had little issues to put leash on because my dog was too exciting. It was first time for my dog to be attended by groomer. I only want my dog to have her nails trimmed and will make an appointment for bath later in the future because I want my dog to trust the groomer. But in overall, she did great job. But there is one of my concern is that it would be nice if they would text me to let me know that they are on their way because of my apartment have door code that required access. Also it would be nice if they inform that they would be little late because I had no idea if they arrived on time. But in overall, I would use their services again.

Wonderful! Our dogs have been coming to Bullitt County Pet Salon for the past 2 years, and we have…read morealways been treated very well and had fantastic results! This is one of very few places, that I could find, who will work with the certain quirks of a husky, especially my stubborn, but sweet husky. Our appointments have always been kept as they were booked and completed in the appropriate time frame for 2 dogs to be groomed. The owner is very sweet and caring! She really puts a lot of attention to detail in the work that she does and you can tell she loves all animals! In my experience she has been very responsive and prompt to texts and other means of communication. I love being able to support small businesses in my local community and this is one of my favorites!

The worst pet salon experience ever. had our dog for 4 hours. we went to pick her up and the door…read morewas locked and we waited an hour and a half for the owner to show up. she was texting us saying she was almost there and never came until I said we were waiting on her. we finally got outraged dog and she sm terrible. They never bathed her! the owner paid us $20 gas money and handed us the dog at the locked door! Don't talk your pet there!!!

I took my dog here today to get some shots and check up. This is my first time taking my…read morefour-legged friend to this place. I was impressed with the structure of the building and the way it was laid out. I thought it was very pretty was greeted immediately and taken back to the room, everyone was very friendly. I really like the nurse. She was really nice. The doctor came back and she was very friendly. Also, I have no complaints. This is a nice place.

If you are in need of a compassionate, reliable and professional vet, look no further! Elk Creek…read moreis an absolute blessing we discovered through our daughter who lives in Bullitt County. The staff of Elk Creek are PERFECT with your fur babies and we've never had a bad experience there! Their prices are very reasonable and they cater to your every need! We're so grateful we found them!

Veronica Stewart is the best around! You can rest assured your pets will be well taken care of!!read more

From the owner: Reliable pet lover will care for your pets in their own home.read more