The actual work done by the team was good, but I'm really disappointed with how the pricing and…read morequoting process was handled. I was explicitly told that the $150 dispatch/estimate fee would be applied toward the balance of the work that needed to be done. However, when the technician arrived, they quoted me $715 and didn't honor that agreement--so I essentially ended up paying $150 just for someone to stand in my home for 5 minutes. Because I had already sunk the $150 into the visit, I felt stuck and felt like I had no choice but to just pay the higher amount to get the job done. While the service itself was fine, the communication felt misleading. Just a heads-up to future customers: make sure to get your initial quote details and promotional offers in writing before they show up.

Service was great. Izzy was very professional and showed up at the time he said he would be here…read more Even came back out to check on the work he completed because we thought we heard the bats come back.

Aaron was very friendly and did a great job. Was here when he said he would be and got the job…read moredone fast,

Larry is the best. He arrives on time and gets the gopher everytime. There is no need to research…read moreif you want the problem taken care of with speed and efficiency call Larry. He gives you a time when he will arrive and does so at that time. He is truly a professional.

I have my AC/furnace checked twice a year. When my technician alerted me to rat droppings the look…read moreon my face was calm, but in my head all I could see was the movie "Ratatouille"! After the initial shock I booked All Star Animal Trapping, the front office was great to deal with and explained the process. My review would not be complete without mentioning that the day Connor came out it was pouring rain and cold. He scouted my property, climbed up on the roof, and gave me the good news that things were not that bad, but needed addressing. He then started work IN THE RAIN to make sure we got a head start on sealing the entry points and making sure he left with traps set. There is a series of visits that the company makes to check the traps, and clean the area, I have a busy household and lots of dogs. It was comforting to know that I could book Connor to come every time and that my dogs got to know him. My neighborhood has lots of fruit trees and this problem is inevitable, All Star came in at a reasonable price, and I would highly recommend them.

Davey and his family did a great job as a team! They got baby raccoons out from our attic. they are…read moreso professional and definitely know how to handle it well. So amazing! I highly recommend them.

These guys were quick to respond to service request. They came out to set a trap for our possum…read moreissue and caught it in less than 24 hours. To our surprise she had 7 babies! Jonathan cleaned the nest, educated me on possums, and then took them to be relocated in better area for them, than urban Rialto. Thank for your great service and care for those caught.

I don't know where to even begin when it comes to anything other than cats and dogs in my yard,…read morewhich is why I keep these guys on speed dial! With water being harder and harder to find and the fires taking more and more of the "wild" , wildlife has been more frequent these days.... And those little critters are destructive! The first time: I came home to an enclosed patio COVERED in little white raccoon handprints IN PAINT! Those suckers opened up a paint can and decided to play with it while I was gone one weekend....and once they knew how much fun it was to play in my patio I couldn't keep them away. So I called Urban Wildlife Trapping. On another occasion: I had a possum that decided to take up residency under my shed.... Which would have been fine if it didn't try to climb the dang thing every night- all I heard were those nails on the metal siding for HOURS..... so I had to make another call to Urban Wildlife Trapping... Then: There was ANOTHER family of raccoons.... And then a fox that identified as a house cat... and lastly another family of raccoons. I am not sure when my home became so welcoming but it may get to a point that I'll need to rent a room to one of the employees and Urban Wildlife Trapping so they cane save on gas money getting out to my place! Everyone here is so nice, very professional and well trained in trapping animals humanely and efficiently. Who knew that a one time google for animal trappers would lead me to a company that I would gladly use over and over. Thanks guys for all you help in the past, and I am sure with this heat I will see you soon!

Kevin from Active Animal Trapping did a fantastic job catching two pesky skunks at our industrial…read moreproperty. He was easy to work with from start to finish and is one of the few people out there that specializes in catching skunks and knowing where to set the traps. If we ever have future issues Active Animal Trapping will be my first phone call. A+ experience!

10/10 would recommend! Kevin was quick, responsive and came immediately after we called him. He was…read moreable to remove the skunk that has been pestering our house for weeks. I wish we would've called him sooner!!!

We recently had a gopher problem in our yard and reached out to Gopher Champs. I spoke with James,…read morewho was incredibly knowledgeable, friendly, and professional. He communicated with us from start to finish, explained the process, and answered all of our questions. On top of that, their pricing was very competitive compared to the other quotes we received. The entire experience was smooth, and I wouldn't hesitate to use them again. I'll definitely be keeping their number saved in case another gopher decides my yard is the perfect place to move in.

This is definitely a five star company. Their communication, responsiveness, professionalism,…read moreknowledge, and approach to my gopher problem was flawless. I had called two or three companies before these guys and there was no comparison to the communication that I got to have with James. In fact, I laughed and said to James that I have learned more about gophers in my conversation with him then I've known all my life! These guys know what they're talking about, they specialize in gophers and moles, they come out very quickly and their whole system and approach is impeccable. I recommend them without hesitation.

Lowell has shared his knowledge and worked with us for the past eight years. Currently helping us…read moremanage a severe ground squirrel problem. Highly recommend contacting him with wildlife questions and control.

Lowell is quick to respond for skunk removal He checked the yard for entry points and gave tips…read moreon blocking entry

Jamal did my inspection and was wonderful to work with. I was given different options, either local…read moretreatment or fumigation. I chose fumigation because I've been struggling with termites for over ten years with spot treatments by other pest control companies that seem to have ultimately failed. I appreciate how low-pressure and laid-back the whole process was and I will be using them again in the future. Glad to be finally rid of these bugs!

Great communication, explaining the work he will do and has completed. Friendly and professional…read more Derek always does very well.

I think all went well. I asked for evaluation and I got one. Not great news but news and solutions…read moreis what I called for!! They did everything they said they would do and no hidden information or cost!! I certainly believe they are honest and they treat customers with integrity!!

I submitted a project request through Yelp for a termite exterminator. Pro Kill was extremely…read moreresponsive, and I was able to get an inspection shortly after the project was requested. David arrived on time and was thorough in his inspection, and because of that we decided to go forward with Pro Kill to treat our home. Great customer service and efficient treatment. Thanks David and Pro Kill!