We were looking for tiles that we needed at short notice. We specified our requirements to the salesperson and placed our order for the small quantities based on those tiles that we were assured would be delivered in 1-2 days. The first hitch was that they'd sold us tiles that were discontinued. The second, more serious issue was that the wrong tiles (wrong size, wrong colour) were delivered. The builder signed for them and fitted them on the day of delivery as we were working to a tight timeline. When we contacted the company the next day, they referred us continuously to their T's and C's saying that, despite the error on their side in delivering tiles different to those listed on the contract we had with them, it was our fault for signing for them and the onus is on us to replace. Finally the last instalment of tiles did not meet the company's 1-2 day delivery commitment. Really poor service. read more