I tried to make an appt for my daughter because she had called, left a message and hadn't heard back. When we finally got a hold of someone they refused to make an appt until we had medical records from previous gastroenterologist. I work in the medical field so I was surprised that they wouldn't make an appt until we had the records.
If the issue hadn't been so concerning I wouldn't have cared so much but for reasons that I'm not going to get into we were looking for another gastro. I know the process for getting records and even with that the receptionist was not helpful. We decided to go back to the previous doctor because we can't risk putting her appt off until we get records and then book an appt. read more