Five Stars is significantly underrating this business. We had just purchased new appliances but our ceilings are higher than average and although we bought name brand range with a vent, they didn't make a range hood flue cover that length and were told we would need a custom built.
The store recommended Crippen and I honestly can't express enough about what a great job they did and how it easy it was to work with them. The day after the appliances were installed, we contacted them and I spoke to Cary. I was able to email him some photos and he got to work on it right away. Within days they were out to measure and once they knew what it would take, they gave me a quote.
My biggest problem was I was under a critical time crunch. This was a new home and in order to "close" on the loan, the final inspector wanted certain things accomplished, one of which was to have the custom flue cover installed and when I say time was of the essence, I was talking days. The critical part was if we didn't close on time, we would have lost a low interest rate we were locked into.
I let Cary know the details and he assured me they would have it done before the end of the week when the final inspection was supposed to take place. Not only did they get it done before the end of the week... they did the work in one day! And these days with people being backed up for weeks at a time, it's nice to know people will respond to emergencies.
If you need anything involving sheet metal, you will be in great hands with Crippen Sheet Metal. It wasn't just the amazing customer service, their speed in an urgent situation, but also the quality of their work. The custom Flue Cover is beautiful and looks like original equipment made by the manufacturer. Again, it can't be said enough what a great business this is! read more