Christine and her team having been cleaning my apartment for almost 4 months and have been doing a…read moregreat job. It's nice to have a pleasant, reliable and friendly firm you can count on week after week. Michael

I am posting this as an update because the situation has become even more disappointing…read more We originally hired this company for a move-out cleaning. Unfortunately, the cleaning was incomplete, and we were also disappointed by the communication and professionalism during the service. After we posted our original review, the company publicly acknowledged our concerns, apologized, and promised us a full $280 refund. They also offered a complimentary re-clean, which we declined because we had already cleaned the apartment ourselves. We accepted the promised refund in good faith. The company had already cashed our $280 check for the cleaning service. We could have placed a stop payment on the check, but we trusted the company's written commitment that they would issue a full refund. Unfortunately, the refund was never issued. We have followed up multiple times by phone and email, but the company has ignored our calls and stopped responding to our emails. What is especially disappointing is that the company publicly acknowledged the problem and made a clear promise to refund our money, but then stopped communicating with us after receiving and cashing our payment. We are still waiting for the $280 refund that was promised to us. We simply expect the company to honor its written commitment and return the money they agreed to refund. I am sharing this update so other customers can make an informed decision. If the refund is eventually received, I will update this review accordingly.

Excellent service! Very professional, reliable, and reasonably priced. The results are real and of…read moregreat quality. Highly recommended!

VICKY'S CLEANING SERVICE COMPANY ITS AWFUL!!! do yourself a favor DO NOT HIRE THEM!! They took my…read more$185 and ran with it. They came to my two level single family home and stayed less than two hours and collect the money and left me with a dirty house. They also damaged my IPHONE charger and didn't say a word. If you want someone to come steal your money , damage your items and still leave you with a dirty home than they are the ones that you need. Please read the negative reviews about them and don't get fooled. I am so disappointed and wished I never hired them.

Contracted with Katie to clean my old 3/2 apartment I moved out of do $380. The cleaner was on…read moretime, she was nice but she didn't finish the apartment before she left. I had a cat room that was a little gross, gave a tip for her to clean it. She left before the apartment was done and I was out of time as I had to turn on the keys in 15 minutes. I sent her the pictures I took after the maid left. Conversed with the owner Katie again and we agreed that it wasn't finished and she missed things she was supposed to clean. Katie agreed to refund $100. UPDATE: Refund finally came through. Good communication at the end. Make sure you ask all your questions before you book them.

Sorry for long review. This is for a service done on June 12, 2017. I'm including as many pictures…read moreare possible to help with your decision to hire this company. Prior to scheduling, I check their options online, I called and spoke with Lekia because I had some questions about their services and I wanted to make sure I was selecting the correct one. This is for a condo (rental unit/lock box for key on site) where previous tenants had made a huge mess. I wanted the cleaning company to clean under the washer/dryer, refrigerator and stove. I explained that there was quite a lot of work to do. I noticed they had two options, Deep Cleaning and Move Out. So my questions where, do you clean under the appliances and which service should I select to make sure I maximize my results, if both services are required, I'm ok with that as well. Lekia informed that only one service was required, Move out. This was to allow for everything to be done. I went back online booked my service and provided tip. The service was not available until Wednesday I believe but I included a note requesting for earlier cleaning if available. I received an email confirmation, they moved it to Monday. So far costumer service was ok. I get a call on Monday, letting me know that the cleaning was done but that they had left the key in the unit by accident. They asked if a copy was available, if not, they offered to replace the lock. Which was the right thing to do, except my rental management company was on their way to show the unit. So this was a problem. I told them, my mother who stays 5 mins away has a key and I needed that key to be back in the lock box within the next 15 minutes. I didn't anything for the next 20 minutes so I assumed the key was placed back. WRONG! I get a call from my rental management company looking for the key. They had to wait for Lekia to come back and open the door with the extra key. These should've being a warning for me. In the afternoon I get a call from my rental management asking me to go check the unit because it didn't look like it was clean. I stop by on Wednesday and yes, they didn't do a very job at all. I send them an email, Lekia called and as I was explaining my frustration, she started speaking over me, cutting me off, raising her voice, and decided to blame the management company. I told her that I couldn't continue and to please send me an email with her explanation, she did. I'm going to try to include copies of our email exchange but I think Yelp limits the amount of pictures. We exchanged several emails, my last one was requesting to be contacted by the owner and/or manager. I'm still waiting to heard back. I will include this review in Google Review as well.

I've been using this service for a year and have had an absolute amazing experience. Cris came to…read morethe first cleaning to review our house and needs to ensure that the price she quoted and our expectations aligned, she is always very responsive to my communication and has been flexible with us when needed. You can also really tell that she cares about and takes proper care of her staff. The cleaning service itself has been consistent, reliable, and high quality. We tried several other services before closing to stick with Cris, she stood out by and far. You won't regret choosing her team.

I called Cris's Cleaning Squad because she was fast to respond to my quote as I needed someone to…read moreclean my apartment before a big move as soon as possible! I loved how she appeared overly prepared for cleaning people's homes during COVID, and when she showed up she was very protected which put my worries at ease. As a clean freak, she outshined me and proved I had a long way to go. She cleaned things I didn't know could look brand new. She did a very thorough job of getting areas I couldn't reach or even think about. My apartment looked brand new and was cleaner than when I moved in 2 years ago. I'd highly recommend her and will definitely be calling her again in the near future. Worth every penny!

Personally, I'm not the type to use a maid service of any kind. However when I was visiting the DC…read morearea at one time in my life, I needed help cleaning my establishment. Maids DC was recommended to me by a friend of mine, who had previously used the service before. With the quick and very friendly community service, I definitely have no complaints whatsoever. The job was done in such an efficient manner, and I had nothing to worry during the entire process. Whenever you need some sort of cleaning service, this company is without a doubt, the way to go. Five stars from me.

I usually don't use cleaning services because I can sometimes be picky about the way I want things…read morecleaned, but Maids DC proved my doubts wrong. Not long after helping a close friend move into the DC area, we decided to try booking a cleaner through the Maids DC website. The cleaner came right on time, took note of all our detailed instructions and was super efficient, friendly and thorough. The cleaner dusted, swept, vacuumed all the hard to reach places like behind the radiator, under the sofa and along the kitchen wall next to the refrigerator. My friend was so happy that she decided to book with Maids DC on a monthly basis. Highly recommended!

I reached out to Top Solutions Cleaning for a 4 bedroom/4 bathroom cleaning and they were great! I…read moremessaged like 4 or 5 cleaning services and they were the best priced (by quite a lot actually - most services quoted $200 or upwards and Top Solutions was in the $150 range) and they were very responsive. Evelyn, the owner I believe, was very communicative and even messaged me the night before to remind me they were coming at 11:45. The day of the cleaning, they arrived at 11:45 AM on the nose - not even a minute late. They spent 3 hours cleaning our house, straightening up all of our rooms, dusting, scrubbing, vacuuming, and mopping all of the surfaces. I was there while they were cleaning and Evelyn and her co-worker were busy for the entire time. They made sure that I got to inspect every room before they left. Great service - very friendly and professional and I highly recommend :)

If you need your house sparkling, don't hesitate to reach Top Solution Cleaning. They do an…read moreoutstanding job and the team are great,super friendly, fast and professional! I had Top Solution Cleaning in my house many times because I needed a extra hand to help me getting rid of off my dog's hair that was all over the place. I have a 60 pounds yellow lab that sheds a lot!The team is super dog friendly and we had no problems leaving the house so they could do a better job with nobody around. It's super convenient for me to go for a coffee and come back with a house very clean, that way I have time to myself. Well, I can only say good things about this company. They exceed my expectations! I'll certainly use again!

I have used many house cleaning services over the years and usually when they come to clean the…read morehouse is clean enough but they leave my house king like a tornado has blown through it as well. Usually nothing has been returned to its place everything is just dropped on table tops and that's it. Well I was amazed when Ivete's Cleaning Service came to do their first cleaning. Not only was the house clean, but it was left in complete order. Everything was back in its place. My husband had nothing to complain about and that was a First. Ivetes's Cleaning service is truly a Professional Service that cares about how they clean, but also cares about leaving your home in order. Many homes have personal decorators attention and that is very important Not to Mess that arrangement up. I highly recommend this house cleaning service. They know exactly what they are doing and take extra care to do things properly.

Do Not Hire!!! Hired her team 3 times. She charged me the same two times in a row but for the last…read moreservice she hiked the price by $125 with no warning. On the day of the cleaning she sent her team 45mins early after I explicitly stated I could not do any early than 3pm that day. The women who clean arrived confused and unable to communicate with me. Our of kindness I didn't want to turn them away so altered my work day to accommodate them. I alerted Inez to my displeasure with the scenario and she replied I should not have let them in. What a terrible employer. I have more empathy for her staff than she does. Please don't make the mistake I made. I'll be finding Services elsewhere!

Overall, I am pleased with the service. My kitchen was cleaned perfectly. there were a couple…read moremissed dusty spots in the kids's rooms but other than that, everything was nice and tidy. They are also very responsive and easy to schedule a cleaning. The price is also much better than other companies I called. Will be scheduling another cleaning with them.

This was extremely disappointing. We payed $280 for our townhouse to be cleaned, and it was almost…read moreas if no one came. I noticed no significant changes, and ended up having to clean for hours after they arrived. The couch was soaking wet when they left, and there were large amounts of trash everywhere. Would not recommend to anyone who is particular about their cleaning.