I can't begin to express how much I appreciate the understanding and empathy shown to me by…read moreMatthew, Krystie, Sabrina, Riley, and everyone at BioTeamAZ. They were incredibly responsive--not only to my immediate service needs but also to my financial situation. Their compassion and professionalism made a very difficult time and situation so much more manageable. I'm truly grateful for their support, their understanding and speed and quality of their work.

I am a Realtor in Tucson, AZ. We had a home in South Tucson that needed a Bio Hazard clean up. We…read morehad 3 companies give us bids. In the end we hired Matthew at BioteamAZ to do our clean up. He gave us a detailed bid. He went to the house to assess and give us a bid. Then he went to the house 3 times to get the job done. We even had to have some tile pulled up. My client and I were very impressed with this company and would use them again. They were super professional.

WOW! WOW! WOW! ASAP Restoration and Construction is the real…read moredeal! If you're dealing with fire or water damage, do yourself a favor and do your research before hiring just anyone. We learned the hard way that many companies make big promises just to win your business. In our case, we had over $500,000 in fire and water damage, and it seemed like everyone else was more concerned about their profit margins than helping us. Some even tried to play games with the insurance company by requesting payment for items that weren't warranted. ASAP Restoration was completely different. They were honest, upfront, and transparent from day one. They took the time to review every budget, selection, and step of the process with us, making sure we understood everything along the way. The entire team is outstanding, and Josh, the owner, truly leads by example. He tells it like it is, doesn't overpromise, and works tirelessly to make sure things get done the right way. His communication is second to none,I'd much rather have someone who over-communicates than leaves me wondering what's happening. Our biggest delay wasn't ASAP at all, it was our mortgage company and lender taking their time to release funds. Throughout that entire process, Josh worked alongside us every step of the way, helping us navigate the challenges and keeping the project moving whenever possible. The finished product looks incredible, and looking back, the extra few weeks it took to get on their schedule was absolutely worth the wait. If you're looking for a restoration company that values honesty, quality, communication, and truly cares about its customers, I can't recommend ASAP Restoration and Construction enough. Thank you to Josh and the entire team for making a difficult situation so much easier!

What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

Great job on may water damage. Dan came out at 9 PM, vacuumed the water, put in fans and a…read moredehumidifier and arranged for demolition, remediation and reconstruction. You can't tell where the dry wall was cut to remediate. Very responsive, great contractors. I have since referred this company to others with water damage issues.

These guys are amazing what started out as a call that would cost me thousands, they kindly advised…read moreme on how I didn't need to. It takes integrity and empathy to put the customers needs and concerns over your own pocket and business. So I did not use them, but I would highly recommend them and if I ever do they will be my first choice, that thoughtfulness is just what you need when you are facing a loss.

We did not use them, but wish we did. Their approach is meticulous and professional, and I know…read morewould have given us a better result. Nothing bad to say about the one we chose, but small aspects were below expectations. We chose the lower bid, and should have chosen TACT!

I can't say enough about how good Guy and his crew are. Super professional and came through…read moreexactly as promised. On time, great communication and a more than reasonable estimate which they stuck to. They took an apartment which had been basically trashed, and had it gleaming like almost new -- except for some carpet stains which were just there for Good. Great, great job!!

From the owner: Steri-Clean is the nation's leading cleanup provider, providing crime scene cleanup, hoarding…read morecleanup, biohazard cleanup and decontamination services. Steri-Clean always delivers a combination of profession and compassion in every job we do.

Wish I could give no stars. Josh the owner of the company…read moreliterally threatened me saying he was going to "send someone mean" to my house. Reason being is the original employee he sent did a terrible job - worse than a regular house maid would clean... that being said he was a nice guy and I didn't want to make anyone feel bad or get anyone in trouble however, he did not do a thorough and good job of cleaning and I did not want him to come back the next day. I was making this request to Josh when he laughed at me and said "fine I guess I'll send someone mean to your house" Speaking to someone like that (who is clearly in crisis if you're hiring this kind of company) is completely unprofessional, non empathetic, and uncalled for. I would expect a higher level of professionalism and kindness from a company that deals with crisis clean up. If this is how the owner of the entire company treats people I can only imagine that the entire company is run this way....

Bio-One is an excellent company. I had a very big job I needed help with. Most of the other places…read moreI called, including the city of Phoenix, really couldn't help me in a way that was necessary. There was a home that had about 25 years worth of junk inside of it that needed to be removed. In addition, there were items that need to be donated, there were materials that were hazardous, and there were also materials that had to be specially disposed of. I needed this place cleaned out on very short notice. I was only in town for a few days so somebody working quick was going to be extremely important for me. I called Chris on Saturday night around 9 o'clock and he picked up the phone. This was unusual compared to the other places that I had called. The very next day, Chris was able to come out and inspect the property. A few hours later, he provided me a reasonable quote based on the work and emailed me that afternoon. I asked him if we could get started as early as 6 o'clock in the morning that coming Tuesday and it was no problem. I showed up to the property a few minutes before 6 AM and he was already there with his team. We ran into some trouble securing the bin that was needed for disposal. However, this did not stop Chris from ensuring that some of the work was done. He had his team bring a lot of the stuff out of the house. Chris even took the stuff that needed to be donated to the Salvation Army in his own truck. Even though the truck did not show up on time, he stayed with the stuff that was outside to keep transients in other lookie-loos away from the property. There was also some trash that need to be picked up at the last moment and Chris was able to coordinate for its pickup which saved me thousands of dollars in fines. Chris was very nice, honest, and straightforward during the entire process and available to me on short notice. I highly recommend this company.

Joe and his entire crew were exceptional from start to finish on a very involved and rolling…read moremanagement of an estate condo. The company was immediately responsive from my first call. Joe was personally involved from start to finish and through many twists and turns. Every worker was available throughout their job area. The 30+ year condo was completely and beautifully restored, including a fully upgraded kitchen. I had complete trust in Joe through every aspect of this restoration. He and his company went above and beyond in their care and service.

I came from out of town when my mother passed away and I didn't know her home was filthy from…read morehoarding and excessive dog excrement. I personally have never seen or smelled anything like it. I called Joe and the next morning he was there to assess the situation and by evening his team was there. in 1 night they removed all the food, garbage, carpeting and cleaned and sanitized surfaces. His team was so efficient, I paid less than the quoted amount. I would recommend this company to anyone in need of clean-up.