I've been going to the store for probably 15 years. Everyone is nice , professional and seem to…read moreenjoy helping customers. Today was fantastic though. I walked in looking for help with my iPhone. A nice looking young man appeared beside me and quickly began answering all my questions. He was just a breath of fresh air! I sat down at a desk and he pulled up my account and helped me understand what was going on . I made sure I asked him his name and that really appreciated his time. I made sure I asked for the manager and I told him about my experience today . The young man who helped me said his name was Brandon Hoyle . If your looking for the BEST and honest salesman go see him

Samantha is the epitome of a professional with knowledge of all facets of specials, products, and…read moreespecially user experience and operation procedures. Highly recommended as I was able to take advantage of a last day special on my new cell phone!

Don't go to this store! Incompetence at a whole different level. Verizon support is just as bad.read more

Piss poor coverage (1 bar) up around Lake Norman. The lake has 540+ miles of shoreline w/ a good…read moreamount of customers experiencing the same level of service. I have called in to Verizon a few times and visited the store several times about this issue. "We will look into this" is not a statement based on reality. VERIZON... TAKE A STROLL DOWN NORMANDY RD IN MOORESVILLE NC

Never go there again, they use cheap aftermarket parts so eventually you iPhone will stop working…read more When I went back to get the screen fix again same issue and they charged me twice for a crappy job.

Broke My Phone , Please Don't go get your phone repaired there if you don't want to have to go out…read moreand buy a whole new phone , And im not the only one i also know someone else who came here and he damaged there phone

This service sucks I will never go with this company again bought phones and switch services and…read morenow they have the phones locked haven't had service on those phones in over a year but they won't unlock them for another service they suck and I personally think they need to be put out of business

If you walk into the store & deal with anyone by the name of "Kay" or "Mariano" (I don't know which…read moreis his real name because the name he gave me was Mariano but over the phone with Boost he stated his name was "Kay") I would go ahead & walk right back out because the dude is a real piece of work. This whole company is, to be honest with you. A complete JOKE. Went in to have my ACTIVE NUMBER transferred over to Boost for the so called "$50" deal with the iPhone 7. First, the guy completely messes up my phone number & makes it to where i'm unable to go anywhere else because my phone was inactive. Second, along the way, he'd told me it'd total out to be $150 (which seemed a little high to me) but by the end of it, switches on me & tells me I'm not eligible for the discount (later he finally admits to it being his fault instead of making it out like it was Straight Talks fault for releasing the number like he asked them to do) & tells me I can "buy another number" from a friend of his which makes me come to believe he does this on a regular basis. Does this dude really not know that I could've just went next door & got a brand new iPhone SE for the same price? That's rich. Third (& my personal favorite), he says since he was the one who messed he'll pay for the phone number. This jackass turns around & totaled it to be $200! Huh?! How did it go from $150 to $200?! This place really needs to reevaluate what kind of show they're running around there. Get it together dude! & Boost! Won't get no where lying your way through business just to make an extra dollar. Oh, & I tried reporting him to some sort of authority & I couldn't find a lick of nothing of any sort of information or anything thereof so if you do end up doing business with them, you're just SOL.