Had to fix an issue with my wife's iPhone and Nayali and Dennise were just awesome so patient and…read morevery very helpful. These two went above and beyond to help resolve the issue and their customer service should be applauded. Thank you you too very much.

I had the manager of the Los Banos store visit my home. She gave me a brochure listing some plans…read morethat she had. When I told her that I was not interested she said oh and by the way, I have $29 per month Internet for people 55 years old and older. So I went down to the store in a couple of days after making an appointment. At that point, I was told that I had to also add a cell phone in order to get that price on Internet. So beware seniors.

Very good service Can fix your phone, computer desktop,…read morelaptop, tablet and much more electronic devices the same day I totally recommend it

I just want to give Alex the business owner a big shout out. My phone looked like it took a dive…read moreoff the Empire State building it was in really bad shape it turned on but the screen was useless even the housing to the phone was been pretty bad but he was able to save the phone. I was pretty impressed that the phone look like it came right out of the box when he was one with it. I have since not had any problems with the screen dimming out or Shutting off. It's been about a year. I would recommend you to do business with him to me he is a man of his word and that's good customer service. Thank you Alex.

Came to this store on a Thursday at 7:40PM to ask of they had time for me to purchase a new phone…read morefor an existing line on our family plan. There was one employee who was standing behind the counter with a customer, while another customer was on his speaker phone with what sounded like Tmobile customer service. When my husband and I walked in the lady behind the counter looked up at us but didn't acknowledge us. We stood there for 10 minutes while she was scrolling on a phone. She wasn't talking to the customer in front of her...just leaning on the counter scrolling. Never once did she say hello, be with you in a few minutes or ask what it is we were there for. I get it that they were closing at 8..but we literally went in to ask if we could make the purchase or just come back the following day. I guess long gone are the days of simple customer service or is that now considered old school and obsolete. Will make my purchase elsewhere.

They are good at sales~for sure, but as far as knowledgeable about tech & set up/transferring…read morenumbers etc. Not so much... So after buying two iPhones 14 pro & pro max and spending a grip of cash- I still am left without a phone 2 days later... old phone deactivated ~ new phone is useless because they cannot get their heads around a simple set up.... Going back 1st thing in a.m. to give them the business about how to do business!.... UPDATE: Young man helped me activate my phone today~don't know his name but he's tall-slender/wears glasses & has curly dark hair. Knew what he was doing and didn't have a puzzled look on his face like the rest of them in there!

How are you going to say your open until 5 p.m Saturday's online and when I show up there at 4 your…read moreclosed for the day? False advertisement, fix your shit, super unprofessional.

Looked like a cellphone version of a chop shop when i went in. I got a fair deal on a used metro…read morephone, connectable but one screen damaged and had no battery. the shop is like visiting the low rent end of the flea market, right next to the psychic and the guys selling used clothes by the trash bag .

the lady that was on the phone with me about getting a new phone didn't hear me right 3 times and…read morethen she set the phone down and didn't know she was still on where i can hear her and said he gave me the wrong fucking pin to the other worker.

Do not ever see or work with Daniel A specially if you visit this Verizon store. I went in to…read moreupgrade my phone, and was told that as part of my upgrade a screen protector and case were included FREE OF CHARGE. The kid lied and charged me for both items and snuck in a box charger that I did not ask for. He charged me $57 for a phone case, $72 for a screen protector, and $37 for a box charger. He told me my total charge was for the remainder of the iPhone balance and taxes. He then failed to print me a receipt invoice (said he wasn't able to) so he emailed me the receipt which didn't get to my phone email until hours after I left the store and saw what I was charged for. When he set up the screen protector and case, he threw away the packaging which didn't bother me, until I went in to the store this morning to get things right and return the items I thought were free. I was unable to return the items because I did not have the packages for them. TERRIBLE EXPERIENCE WITH DANIEL A. However, Nicky who helped me this morning was able to refund me for the charging box as that was the only item left in a box. Again, if you visit this Verizon store, please do not do any work with Daniel A. I get they are commission based, but sell with integrity instead of lying to your customers!!

By far the worst Verizon store and experience I have ever had. Their rep Daniel kept me waiting for…read morealmost an hour even though we had an appointment scheduled. Then he activated my lines wrong, added on things I never agreed to, financed devices I told him I didn't want financed, activated the wrong home internet device, quoted me a price that said includes taxes and fees (which it doesn't), didn't port over any of my numbers because he "ran out of time", and overall made the transfer and enrollment experience horrible.

several months ago I went into the store to inquire about my home WiFi. while I was there I decided…read moreto check into getting me a new phone and switching my carrier service. the gal that helped me out and provided a rough estimate as to what my phone bill would be,made everything sound good. her name was Angelica. so when I made the decision to make the change. I was was offered a iPhone 17. was told I would get a free iPad. my wifi would be lowered. and a few other things that made the deal sound good. oh and my bill would be about $150 a month. after the first 2 months that went by. I received my first months bill. over $300. and I was paying a monthly fee for the iPad. when I was told it would be for free. I was also never told that T-Mobile would not bill for 2 months. so I took the iPad back and told them I didn't want it. and said that I was told when I switched that everything that I was told when I switched was not what was in my bill. when angelica told me one thing, then bill time everything is not what was said. now here I . now am several months later later getting almost $200 a month phone bill.now I'm stuck in a contract for the time being.that I am not happy with at all. I would not recommend going to T-Mobile at all or deal with Angelica because all she is trying to do is get customers for T-Mobile by telling the customer what they want to hear.make things sound good. like your getting a good deal. not happy at all. will be switching back to my old carrier when my contract is up with T-Mobile.

Good morning everybody if you are looking for any items at T-Mobile please make sure you ask for…read morethe manager Philip Campa. He has excellent customer service Treat people with respect Just an awesome guy Everything that we needed he helped us with. My son was looking for an iPhone 11 no problem he got it I was looking for a Samsung Galaxy watch not a problem he got it for us walked out of there feeling fantastic no hassles just great customer service. So once again just thank you Philip Campa For doing a great job and going beyond your job. I would totally recommend to my family and friends thank you T-Mobile.

Wonderful people very qualified and satisfied work. Very informed plus out of there way to help…read morewith your problem in what you need.

I have used AT Techs for all my computer and internet based needs since late 2014. They set up my…read morenetwork at my office and they take care of all my electronic purchases for my office. I have recommended Artie to my client's when it comes to dealing with their business and they have all been happy with the work At Techs has done for them as well. Artie is very knowledgeable when it comes to what you need regarding computers to run your business. I have hired them to make me two servers and even set up my office camera system. They did an awesome job. Vickie and Artie went above and beyond what I are hired them to do when I first used them back in 2014. This is why I have continued to use them for all my business needs going on 4 years. Artie, even came over to my house to help the Best Buy guy set up my TV and sound system when they couldn't get it to work. He also set up the WiFi at my house after Comcast. They go out of their way to help their customers and they stand behind their work. If I ever have a problem with any computer equipment or a network issue, they come to fix it quickly. Even when I was working on a Saturday one weekend and a problem presented itself with my computer, Artie showed up and fixed it. You can trust Artie and Vickie to help you with your computer needs. They have not let me down.

They gave us a reasonable quote to fix the laptop and then ordered parts. They made their best…read moreattempt to fix it but found that there was actually more wrong with it than we originally expected. Since they had given me a fair expectation I wasn't surprised and now I know that I'll be shopping for a new one. They had the laptop in their possession for a prudent amount of time and even though they spent a good bit of time working on it, I wasn't charged for it. I appreciated their willingness to give it their best shot and the professionalism with which they handled my questions and concerns.

Great price and easy fast fix. Had an issue after the screen was fixed but the owner said bring it…read moreback and he will redo it for free.