Very clean and big store. Easy to find help. Selection was very good. Didn't seem like much was out…read moreof stock. However with so many price increases value is not something you can find anywhere right now.

Worst customer service of any best buy, ever. Specially the geek squad people…read more Waited for 32 minutes past my appointment time. No communication. These people are not in the business of fixing tech, they're in the business of wasting peoples time. This place sucks and the manager had the audacity to tell me their surveys only 1 or 2 a month has wait time as a pain point. LOL this is the second time this has happened to me at this location so I don't believe that for a second. Save your time and money. Avoid this place.

My husband and I spent more than a month researching washing machines after our 5-year-old…read moreWhirlpool died. We decided on a Speed Queen as they get the best reviews for longevity. Today, we decided to bite the bullet and head out to stores that claimed to carry Speed Queen. Best Buy lists them on their website but have none in inventory. You'd have to order them and wait for delivery -- one to 2 months. Same with Home Depot. But, Ken and Kerrie's had a set in stock -- they were actually less expensive since they didn't charge for hauling away the old set and included hook-ups. But best of all -- they delivered the set to our home three hours after we swiped the credit card. Tonya handled the transaction and was so pleasant and extremely helpful. She warned us that the Fruitland Park stored doesn't service the machines but -- that's no difference from Big Box stores. We bought a washing machine and dryer, had it delivered and installed and I'm already on my third load of wash -- all in less than seven hours. As a sidenote, the last time we ordered an appliance from Lowe's, the company set up a delivery date -- and did not deliver -- THREE times over the course of two weeks. Our experience with Ken and Kerrie's (and Tonya along with the pleasant deliverymen) is ... pinch us... we can't believe what a smooth transaction this was!

A couple months ago I purchased a Speed Queen washing machine for over $1600. The owner said this…read morewas a commercial grade machine that would last for 15 years. It has lasted a couple months and now it isn't working right. It keeps spinning. When I spoke with the owner she told me to contact Speed Queen directly. They don't answer the phone. I went to their website and searched for local places to repair this machine since it's under warantee. Only one place will service our area and they can't come out for almost 2 weeks. Their driver/repair person only comes to our area every so often. I just called the store asking for help and spoke with someone who was very rude. It wasn't the owner. She told me to contact Speed Queen even though I told her nobody is there to help. She is unwilling to help me. They made their money on this sale and don't care about helping me now.

So my laptop died and so I was searching for a place to fix it. I found this place and Justin…read morecarefully explained the possible issues and how he would proceed. Long story short he is working on it, looks like I will be able to recover my data from the old puter and have it on the new one. BUT What really impressed me is the commitment he has to the local community. He is very dedicated to his customers. He goes above and beyond for his customers. He even does hospital visits to assist them with keeping in touch with their family. I will definitely keep coming back to him!

"I would like to share my experience with Electronics ER in Leesburg. Unfortunately, I had a very…read morenegative experience with this business. I paid the owner to repair my surround sound receiver, and he kept it for a year. During that time, I went to the shop weekly to inquire about its status, but he always had an excuse for the delay. Finally, he informed me that the repair was complete, and I picked it up. However, it was still faulty when I got home and tried to use it. I took it back to the owner, who admitted that he had left a screw loose inside the receiver, causing it to short-circuit again. He promised to fix it but failed to provide any updates. When I asked for progress reports, he became hostile and told me he would fix it when he could and drop it off at my household. However, it has been ten months since then, and I have not received any updates or the repaired receiver." "We visited his shop today to inquire about the receiver and a refund. However, when my father entered the store, the shopkeeper called the cops. It's worth noting that the store hours are from 10 AM to 2 PM on Fridays. The cops arrived and were very courteous. They had a conversation with both of us and informed us that they smelled marijuana inside the shop, and the shopkeeper's vehicle tags were two years overdue. The shopkeeper came out of the store and told us he would drop off my receiver at the police station, and it's working fine. He promised to do so at 3:00 PM." We arrived at the police station on time for the exchange, but the other party was 20 minutes late. He informed the police officer, who was also at the store earlier that day that the item was in working condition. However, he made many excuses and claimed that the item was "fuzzy" and that he couldn't refund us the total $190 for services. He also said that he would arrange a money order payment through the police department, which they do not do. We took the item home, but it behaved the same as when we gave it to him a year ago. While I am uncertain about the likelihood of him making the payment, based on experience, I am hopeful he will fulfill his commitment. If he fails, we may consider exploring legal options and contacting the Better Business Bureau to seek a resolution. I even brought this man old electronics gear that I thought he would be interested in as a gift months ago. Seeing how he treated us as if we were criminals today is a joke. The police even acknowledged this to us even though their hands were tied, and they couldn't do anything because it was a civil matter. It is advisable to exercise caution when conducting business with the said individual. He takes your money and gives you excuses for why he isn't fixing your stuff.

Helpful, knowledgable and friendly. I've set up several home theaters in my younger days, but…read morethings keep getting more technologically complicated, it's more than I can handle now.

Happy with my purchase and the service. Dave delivered my set and set it up for me. This is the…read moresecond set I have bought at Bob's TV and they have always been very helpful.

Came in looking for the Disney Cutie Cuff that's sold out everywhere! Of course I didn't find the…read moreDisney one....but I did find a Hello Kitty one!! Which I love even more than the Disney that I was looking for. She's so cute and makes a great accessory to my car :) If you're also seeking any of these little guys, they're located up in the front near the registers right before getting to the makeup area. This location is located right in the Villages and in a shopping plaza with other various stores. Plenty of parking and the store is very clean and organized. Easy to park and enter/exit store.

It's fine as Targets go. Good selection of products. My biggest gripe is with the check outs. They…read moreusually have 2-4 self check outs (my preferred method) and 1 or 2 lanes open. The issue is when they only have 1 check out open and maybe 2 or 3 self check outs. They now limit the self check outs to 10 items or less. If anyone has an issue on the self check out, they have to wait for the sole full check out person to be available to help them. It's a bad model to have the self check outs managed by the regular check out person. It leads to long wait times and a stressed out looking clerk. Plus if they have to help at self check out, then their line is at a stand still and vice versa. I like Target as a store, but the way they've been handling check out this past year has A LOT of room for improvement.

Let's see ..... A…read moremyriad of tasks Jacob's team will be doing for my mother & I. My mother purchased a new computer. She needed it set up properly for use. Proper windows 11 install and login. Two logins to be exact. Some kind of software for remote access and tech help. You get the picture. There is a long list of things for them to do as my mother brought in many computers to take old data off of as well... so they will be busy for a while .. Will let you know how it goes

Very knowledgeable and fair. Highly recommend! Cleanup up my desk top and fixed emails.read more

Was sold fire sticks that don't work.I think the fire sticks were jailbroken.Will not refund the…read more860.00 that I paid.

Learoy Hamm, this is my second texting message & reason why I'm responding once again is that…read moreconcerning your truly recent 2 week report complaint against this agent Jerry. At Apopka address, FL he charge I almost $500 hundred just for one Amazon remote which I could bought & install myself that's is so very dishonest which I discovered after to all customers hence be careful. Finally, I'm so glad that All Pro agent Carlos / Eddie came to my rescue installed SofaBaton remote which operate everything from turn on/off projector screen, Amazon prime, blu ray / dvd & vhs player. Again I was cheated by one Jerry from JAF have receipt / buisness card as proof plus saw picture website dub family operated buisness I have nothing against him but he is very dishonest.