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    Cricket Wireless Authorized Retailer

    1.0 (1 review)
    Open 10:00 am - 8:00 pm

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    Cellular Nerd

    Cellular Nerd

    4.2(24 reviews)
    82.6 mi

    Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

    This man is a fraud. He installed a cheap low-quality screen for $300 on my $1.5K tablet. After a…read moremonth, this screen came off and stopped working. When I brought him this tablet from Destin for diagnostics, he changed it , it's under 90-days warranty. He yelled at me and said that I dropped it myself, so the screen came off, but the screen was not broken . He closed the window of his truck and continued to scream . He has a mental problem, he can be dangerous. If you need a high-quality repair, contact Apple . He put old glue or simply did not degrease the surface. He's a fraud.

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    Cellular Nerd
    Cellular Nerd
    Cellular Nerd - Where else can you get your cell phone repaired, and not have to leave the comfort of your home? Thanks to this guy its now possible.

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    Where else can you get your cell phone repaired, and not have to leave the comfort of your home? Thanks to this guy its now possible.

    Dom's Mobile Hut

    Dom's Mobile Hut

    2.6(10 reviews)
    18.8 mi

    The Repair Technician April was excited & over confident in claiming to be able to fix my iPhone…read morefor a battery replacement. However, all April did was take possession of my iPhone and never gave it back to me. The Repair Technician did not call me to update me on my phone repair and after I called the store & April for over two weeks: April informed me that she was sorry, but the "iPhone was lost" because of an "office setup". I was never given a refund, or store credit toward a new iPhone. I suspect that April had no intention of giving my phone back to me, but instead she kept my phone for forensic exploration. Do not get stuck with your iPhone getting stolen "lost" or not repaired at any of Dom's store locations because they all use the same incompetent or dishonest repair technician.

    I couldn't get internet service at my house because AT&T doesn't come out this far. I live near…read moreWinn Dixie on Lafayette. They stop at the street right before mine. Anyway, long story short, I saw the advertisements for Dom's Mobile Hut and their internet service (Blue Magic ISP) on FB and decided I'd give it a try because what do I have to lose? Plus they are a no-contract option. I used the financing (there was no credit check which was a plus) and decided to give it a shot, especially with a 24 hour money-back guarantee. Everything was ready to be connected when I left the store, everything was explained to me, so I felt confident about my ability to connect my devices once I got home. All I had to do was find the network and enter the password on my TV and computer and tablet, so that was pretty simple. I binge watched Grey's Anatomy all night while my son downloaded updates to whatever game he is playing this month. The service never buffered or gave me any errors. I was getting speeds of 100+ according to the OOKLA speed test app. That was about 11 months ago and I've never had to go back to the store. I'm seeing other reviewers talk about the less than stellar customer service but I didn't experience that at all. I did have an issue about three months ago where my device kept shutting off but after calling the store the lady walked me through it, and we found out that my sleep setting had been enabled for every fifteen minutes. She helped me disable that setting and I've had zero problems. They did explain the cancellation policy to me which was pretty straightforward and clear, so I don't know how/why anyone would have any issues with that. They also have you sign an agreement (not a contract) that spells everything out, so I don't know if that's a new thing or not but like I said, I haven't had any issues with anything, so I'm pretty happy that this has been painless. AT&T says they are about to expand in my neighborhood but I'm probably going to keep my Dom's service for a few reasons. First, I don't have any problems with connectivity or customer service, for that matter. Second, I'm not under contract so as long as I follow the directions for cancellation I'm confident I won't get charged. Third, I like having the ability to call someone locally and speak to someone, or the knowledge that I can just stop by and talk to someone face to face who knows my specific information and can help me immediately instead of putting me on hold and having to repeat myself to a call center rep. I feel really good about supporting a locally owned, family run small business who is good to their customers and providing a good service. Plus they donate to Marianna High School which is amazing to me. Like I said, I've been with them almost a year and everything has been smooth sailing. I'll be the first to complain and will happily revise my review should anything change, but I highly doubt it. In a nutshell, Dom's internet service (Blue Magic ISP) has been great for me and my kids and I'm not going anywhere else.

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    Dom's Mobile Hut
    Dom's Mobile Hut
    Dom's Mobile Hut

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    Cricket Wireless Authorized Retailer - mobilephones - Updated August 2026

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