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    Cricket Wireless Authorized Retailer

    1.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    7 years ago

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    Best Buy - Sioux Falls

    Best Buy - Sioux Falls

    2.5(40 reviews)
    0.3 mi
    $$$

    Best buy, my electronics home for my necessary and unnecessary products. I'm not overly surprised…read moreat some of the lower starred reviews and can understand why. If anyone in their leadership reads these reviews I hope they take notice of why many people are unhappy. I will be the first to say I absolutely love this store and the products they offer. I'm a total electronics and gadget nerd. I could probably live there. The problem isn't with the products offered. They are high quality. Yeah some things are pricey but if a customer doesn't have enough sense to not buy the platinum engraved $34 HDMI cord when you can get one from eBay for $3.99 don't blame the store, do your research people! Leadership listen up! The problem with your store is the customer service/experience. I don't know what it is, but the employees are not good at reading your customer base. Often times I am left waiting in an area for over 15 minutes without being acknowledged if I have any sort of question. Last December I wanted to purchase remote start for my car. I went to Best Buy and found many options. I waited for 15 minutes just waiting for someone to basically convince me to spend $500 on something I wanted, but had questions over. It would have been a slam dunk sale. I was ready to go, had the money, and was willing to fork it over that day. Not a single person offered assistance that day and I left with no money spent. That lack of customer acknowledgement lost a sale and irritated a loyal customer. Now I haven't been treated rudely by any staff and have at times received great service. However, there have been far too many times where I have been completely ignored and not felt valued. If you can fix this you easily have 5 stars from me and probably many other happy customers. I'll still come back, but it's because I know what I'm looking for I can get in get out pretty quick. Value and acknowledge your customers because it doesn't long for a loyal person to find other options!

    I was charged $40 today at the geek squad and he didn't do one thing to correct my problem. In…read morefact, he just told me to call my support desk. Extremely disappointed as he did not have any clue as to how to deal with my problem?

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    Best Buy - Sioux Falls
    Best Buy - Sioux Falls

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    Dashboard Electronics

    Dashboard Electronics

    5.0(3 reviews)
    1.5 mi

    These guys do the best dressing of cables possible a thing of art and beauty, really take pride in…read moretheir work and are honest about gear and pricing and everything. The sales people know everything about every speaker setup on the market and the cumulative knowledge and creativity is worth it. You could save five bucks doing it yourself or have these guys set it up better than I've ever seen and I spent years doing installs with friends in all their cars these guys are the way to go. They take their time to really explain things and listen to your needs and offer solutions. Thanks for setting up my ride, I'm now a rolling concert experience on wheels. Will be back to do my motorcycle next.

    TJ from dashboard by Karls is an excellent human being and stellar employe. Had taken my motorcycle…read moreto Motoplex to install a lower fairing kit and they couldn't do it... two thumbs down on their service department. Took it to Karl's. TJ called me and said the cd played I bought and wanted to install wasn't as good as the existing one. He also said the amp with the lowering fairing kit was missing some adapters. When he called in the morning he said another amp was going to be another $250 to install. Really bummed me out. He called me later that day and told me the bike was done and ready for pick up. He fabricated adapters of a car remote kit and saved me from buying another amp and also told me to return the cd deck from where I bought. He could of raked me over the coles but instead he come up with some ingenuity and saved me a bunch of money. Way to go TJ and dashboard by Karls!

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    Dashboard Electronics
    Dashboard Electronics
    Dashboard Electronics

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    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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