If you need your cellphone repaired I recommend stopping here, but anything that deals with…read morecomputer dont waste your time. The owner here uses a freelance IT expert for repairs who is extremely unreliable. After my computer was with the guy for a month I came by the shop and was told to contact Carlos their IT guy for a status. For 2 weeks straight I tried calling, texting, emailing, and visiting the shop just to be ignored, i had to contact the local police department just to get my laptop back. I immediately took my laptop to a company called CPR in Leesville and my problem was fixed within a day. Im warning yall now, please dont waste your time for computer issues.

Took my phone in for a screen, charged me $150, had a new screen put on. Got my phone back, screen…read moredidn't work and they broke my home button, got another screen on and now home button (got charged another $200). Got phone back and they broke my camera during that time changing it. Got charged another $50 for camera. Then i got my phone back and the screen was messed up again. I then told them i had been charged for entirely too much stuff over the course of 1 working day and was told "not my problem. This place is terrible.

What a mobile service scam! I signed up for their service in February and paid up front for a…read moreMotorola razr they were sending to me in the mail. So when I got the Moto z, a much less expensive phone, I contacted them and it took multiple phone calls just to get them to send me a label to send the phone back to them. Then they wanted me to pay a $50 restocking fee for their error! It is now June and I have repeatedly called to cancel this service but they refuse to refund my money and would only give me credit on my optimum internet bill until the majority of what I paid in advance for their optimim mobile was provided back to me. During this time they made further charges on the credit card I used for my initial purchase and the mobile line was never activated! Customer service for this company involves repeatedly being transferred to someone else who almost always speaks poor English so is difficult to understand and repeatedly being put on hold. It's a nightmare!!!

I opened an account here in 2023/4, when I ETSed in April 2025 I returned the stuff in store and…read morethought I cancelled it. I thought I've cancelled it four times now in April 25, July 25, December 25, and April 26. They never seem to do it right though and I've paid hundreds of dollars each time I tried to cancel for months of service at a house I don't live at anymore, with a modem I gave back. Guess who I'm on the phone with now trying to cancel again because they kept trying to bill me? 13 months after leaving the address and giving them their stuff back, fifth times a charm I hope. Worse than useless customer service, bordering on scammish.

This store is woefully mismanaged. Two people working with three people waiting for more than an…read morehour so far. Once someone does bother to help they mislead you. Go somewhere else!

Internet went out in rural areas makes me mad. Pls fix it. I can't do nothing at my houseread more

We had an appointment today for someone to install our router. Already paid for it and the…read moretechnician was supposed to show up anywhere from 8-11am. We waited until 11:15am and no one had shown or contacted us. We called and we're on hold for over and hour. Around 12:30 we got an answer and they said they'd have the technician call us. 3:10 I called back and just now got off hold and am talking to someone. That didn't work so they transferred me to a different department. The lady on the phone isn't being helpful what so ever. We told her the situation and she asked if we wanted to reschedule a new appointment? No! We paid and have been waiting over a week for this appointment. She responses with "well what would you like me to do?" When we told her "we want someone to come to our house today and install our internet." She said "ok" and put us on hold. It's not 3:52 and I'm still on hold. Customer service SUCKS!

I sincerely wish I could leave a zero star review…read more First, googling their address pulls up a wildly different location than they are located. What to go updating your location. But when it comes too service, anything is better than suddenlink. Seriously, a string and two cups are more reliable than their service in the leesville fort polk area. Go elsewhere if you have the option.

Absolutely the worst before the sale customer service I have EVER experienced. I went to the…read moreLeesville, La Branch of Cellular One this morning to transfer my line to a new carrier. When I applied they asked of a social security card before they could complete the transaction. I am 63 years old and have never been asked for my card...I did not have it with me and even if I still have one tucked away somewhere would still have to do a search for it...they said it was something new with no explanation... I left very unhappy and went to another carrier down the street...they could not provide me with coverage where I needed it...I then went to the local Social Security Administration to see if I could get another card...2 weeks waiting period...they did give me a receipt and told me to see if that would help...I took the receipt back to the Leesville branch Of Cellular One and had to wait will the rep there socialized with another customer...watching a horse race on his phone. I finally got my turn and handed her the note and asked her to call the lady again and to also point out the last line on the receipt from the SSA that clearly state do not carry your card in your wallet. They faxed a copy but did not point out the recommendation from the SSA...the person on the other end stated that they would still need the card. I asked, Why? Their answer was they didn't know...the rep I was talking to asked another staff member to come out of the back to talk to me...he waddled out with earphones draped around his neck...his answer was the same he didn't know and get this he actually said: "I don't care"...I said you are actually saying out loud you don't care he replied the same, I asked him for a number of someone I could talk to and was told there was no number and to "have a nice day"...he was done with me...the conversation was not pleasant at the end and he repeatedly said: "have a nice day goodbye". One person there had no input and sat in a corner and offered no assistance...the female rep offered no explanation nor sought one...the male rep the came from the back offered nothing but insult. If this is the before the sale customer service can't imagine what it would be after. A more thorough search of the internet may find me a number in the Office of the President...I can't imagine how he would react if treated this way anywhere he may do business...I certainly can't believe he knows he is being represented like this to the paying public.

Hit up my guy James for any computer fixes repairs and upgrades and builds from gaming PCs too…read moreoffice desktops and laptops, he'll get you right and explain what he's doing every step of the way . Located in Alexandria, LA . Computer PhD LLC

James was quick and had good communication on everything he was doing and fixed my pc in a timely…read moremanner.

Took in iPhone for repair. Would not connect to the charging cable. Very nice gentleman cleaned…read moreout the charging port and got it working. In and out in 15 minutes. Only charged 15 dollars. Great customer service.