They're an amazing workers, they were so welcoming, and answered every question I had.read more

will low ball you and offer the lowest they can for your phone when you can sell it for way higher…read moreprice which they do! stay away from them sell your phone private or backmarket

Excellent, knowledgeable service. Fair pricing, fast diagnostics and repairs…read more Will return as needed. Well worth the drive.

Unusual location as he inside a INDIAN Grocery Store....in a small "room" off too far…read moreleft.......... My Pixel 7 Phone (at least 5 years old) had a 1st time problem as lint, tiny debris got into the charging port, so as I couldnt plug in my "C" cord.......... My charging port was cleaned in 10 minutes while I waited , at a fee of $40.00....... I have no other experience with "PIW" but recommend him .......

No 64gb iPad Airs in stock Nov1…read more No 128gb iPad airs available at all even to order. Disappointing to say the least.

I did trade in my iPhone in this store, months later I figured out that they didn't give me the…read morecredit cause " I didn't deleted the iPhone from find my " cause I did cause of course I removed the iCloud from my old phone, and all they offer me was 10 dollars credit for the next 6 months

Excellent service got a new phone my data transferred and email recovered…read more Rep was very professional prices are reasonable mo was our rep

walking into the Federal Way store a lady of color in front of me. I opened the door, but Jose was…read morestanding right there and decided not to open the door for her. She was bent over about 70 or 80 years old obviously after he took her information he let her wander off towards the benches. I pointed towards the seats on the right hand side and said you can sit over there. There's a back rest. So she started walking that direction. Jose looked at me and said the F word and then use the N-word was stupid in the middle. That's not what I call customer service.

Jack was very helpful and spent all the time I needed to understand my new phone. I had gone to the…read moreEnumclaw Verizon store first, but I wasn't comfortable with buying a tablet there

A single star location, a shame really, because the person helping was very nice & I got taken care…read moreof right away. Don't let that fool you! Avoid excess fees and additions that aren't asked for being charged! Review all charges before working with them and before paying for services you don't want. I found this location to be a sneaky little store that added a REDUX plan for my new upgraded phone WITHOUT agreement from me prior to the transaction taking place and final payment, REDUX costs $29.99. Although they got my old phone transferred to the new one within an hour and half, that also cost $39.99 which was not discussed prior to the completion, interesting right? There are about 10% of taxes included on both of those two transactions that had me out-of-pocket over $200 just based on those two "purchased" items. I was told my receipt would be emailed, but it was only my user agreements and payment plan for the new phone. I had to call the helpline in order to get my itemized receipt emailed to me, and upon review I found that REDUX was automatically included. Do better.

SCAMMERS!! If I had known what crooks and liars AT&T sales reps were I would have not gotten…read moreinvolved with them. My trusted fiduciary was scammed by these liars and because of her recommendation so was I. I received an offer by email saying because she signed up for AT&T Premier business account she was offered for her clients a special deal one phone line for $15 perpetual and internet 100-200 mbps for $25 a month perpetual. I confirmed with the rep that this offer was still available and he confirmed it was. Turns out it wasn't. He waited until it was too late to email me my first bill which had a $1.57 late fee. The internet fee was $50 not the $25 I signed up for. AT&T should be criminally charged for their bait and switch tactics and be sent to prison. I filed a police report and a complaint with the FCC. And I'm not done filing complaints. Before you decide to do business with AT&T I recommend you look them up on the better business bureau. They have thousands of complaints for their fraudulent practices. Shame on you AT&T!!

They will lie to you. They will get you to sign up for a free trial of internet. Then when you…read morecancel in the "free trial" window. They will charge you a restocking fee which is more than a money charge for the internet. In short, they are liars and will rip you off!!

ifastfixit lived up to its name today. My 2022 iPhone's battery was tired and the charging port was…read moreconnecting intermittently. The tech guy was informative, cordial and got me quickly going again at a very reasonable price with a new battery installed, a cleaned up port, a sturdy phone protector to replace the old cracked one, and a new screen protector. I appreciated the technician's ability to give me the kind of service I was hoping to receive.

The owner is very responsive and knowledgeable. He offered us several options and was able to…read morequickly repair my phone. Highly recommend!

1pm on a saturday on the biggest shopping day of the year potentially and this store sits closed…read more absolutely disgusting.

I literally drove out of my way to go to this location because it had good reviews. Five hours…read morelater, on a Saturday night, my $1300 phone has zero apps working. Won't connect to iCloud. I've followed every single direction and troubleshooting aspect the AT&T people have asked me to do. They have completely given up on helping me because it's difficult. They don't want to provide me any other resources. And apparently wasting numerous hours of my day is completely and utterly acceptable. Not to mention, the other unprofessionalism, the store associates had. Now apparently not only do I need to waste more hours, figuring out how to get this fixed, based upon their mistakes.... that they assured were not mistakes, but I have to walk around with two phones, no way to use either device out of my house. And waste numerous hours of my life without any compensation whatsoever.

amazing, quick response and great quality products. Was in and out in 20 minutes to fix my back…read morecamera lens

Ronny helped me out today fixing a iPhone 11 for 80$ original price 110$,and will have it done in…read moreone hour ,also a great place to get phone fixed for low price and cheap