I can't see how some reviews are bad with these guys. I walked in and immediately got greeted…read more Professional technicians that know different types of devices inside and out. These guys are the best at what they do and I definitely recommend them! A+++++ Experience

excellent service. awesome guy that was helping me getting a new phone . I forgot his name but it…read morereally saved me . keep up the good work

SCAMMERS!! If I had known what crooks and liars AT&T sales reps were I would have not gotten…read moreinvolved with them. My trusted fiduciary was scammed by these liars and because of her recommendation so was I. I received an offer by email saying because she signed up for AT&T Premier business account she was offered for her clients a special deal one phone line for $15 perpetual and internet 100-200 mbps for $25 a month perpetual. I confirmed with the rep that this offer was still available and he confirmed it was. Turns out it wasn't. He waited until it was too late to email me my first bill which had a $1.57 late fee. The internet fee was $50 not the $25 I signed up for. AT&T should be criminally charged for their bait and switch tactics and be sent to prison. I filed a police report and a complaint with the FCC. And I'm not done filing complaints. Before you decide to do business with AT&T I recommend you look them up on the better business bureau. They have thousands of complaints for their fraudulent practices. Shame on you AT&T!!

They will lie to you. They will get you to sign up for a free trial of internet. Then when you…read morecancel in the "free trial" window. They will charge you a restocking fee which is more than a money charge for the internet. In short, they are liars and will rip you off!!

Very happy with the service here. Replaced an old battery and cleaned charging port on iPhone…read more Phone is working perfectly and I'll definitely be back if in need anything else!

Highly recommend chill guy did a an excellent job screen looks brand new and excellent customer…read moreservice

A single star location, a shame really, because the person helping was very nice & I got taken care…read moreof right away. Don't let that fool you! Avoid excess fees and additions that aren't asked for being charged! Review all charges before working with them and before paying for services you don't want. I found this location to be a sneaky little store that added a REDUX plan for my new upgraded phone WITHOUT agreement from me prior to the transaction taking place and final payment, REDUX costs $29.99. Although they got my old phone transferred to the new one within an hour and half, that also cost $39.99 which was not discussed prior to the completion, interesting right? There are about 10% of taxes included on both of those two transactions that had me out-of-pocket over $200 just based on those two "purchased" items. I was told my receipt would be emailed, but it was only my user agreements and payment plan for the new phone. I had to call the helpline in order to get my itemized receipt emailed to me, and upon review I found that REDUX was automatically included. Do better.

Ordered online, order may take up to two hours. No worries. Several hours later I walk in to the…read moreempty store. Associate sitting at a table watching videos on a tablet. "Yeah it's not ready yet".... I don't doubt that. It's cool. I'll just cancel and buy elsewhere.

I've been coming to iFix and Repair inside the Lakewood Walmart Supercenter for a while now, and…read morethey've never let me down. I've brought in different devices over time--phones with cracked screens, charging issues, and random problems I thought were done for--and every time they've fixed it fast and professionally. The staff is always friendly, straight-up, and honest about pricing, which I really appreciate. No pressure, no upselling--just solid work and clear communication. Most repairs are done way quicker than I expect, and it's super convenient being able to shop at Walmart while they handle the repair. If you're in Lakewood and need phone or device repairs, this place is legit. Reliable, affordable, and consistent--there's a reason I keep coming back.

This guy damaged my phone while replacing it with the worlds cheapest screen. literally got scammed…read morefor nearly $300 for a screen replacement and while replacing it he damaged the ambient light sensor. When I got my phone back it was extremely laggy, dark screen and low quality display. It cracked literally 1 week after replacement, I went to a different spot in Tacoma and they informed me about the type of screen he replaced it with (literally a Temu screen) and the damage he did inside the phone that had to be repaired with original parts. This guy sucks to say the least. He talks a big game, and then clearly doesn't know what hes doing. Hes using extremely cheap screens and selling them as "premium aftermarket". Dudes a Scammer in the middle of a Walmart.

Worst customer service I've experienced in a long time. Told me the they didn't have my order and…read moreto come back, called me an hour later and said they have it, then called me as soon as I arrived and said they don't even have the devices. Constantly told me I had to cancel my order and redo it with them and that the corporate Verizon is terrible. Why would I want this service if that's the case? Verizon should revoke whatever partnership/licensing they've given to this location.

My wife purchased a new iphone today and we were helped by Santana. He was great and walked us…read morethrough the entire process. Very detailed oriented. He was also assisted by another staffer. Real team effort. We greatly appreciated their expertise. Just a big thanks!

If I can get zero stars I could I went in there today to pay my uncle's phone bill and then usually…read moreI pay then I'm done she said no you have to go turn off your uncle's phone turn it back on and then it would work so we drove 30 minutes to his house to do that which we never done before and then still didn't work with a drive 30 minutes back there and then she said oh sorry we have to get you a new phone number which is really ridiculous and they look like four people in front of us while we were there first so zero Stars bad service thank you so much not GO TO A DIFFERENT AT&T STORE DO NOT GO TO THIS ONE THIS ONE IS GARBAGE I'M SWITCHING PHONE PLANS FOR MY UNCLE NEVER COMING BACK

They lied about my bill and how much everything will cost. took me off my plan for a "better" plan…read moreand it's not. The manager on duty at the time was very unprofessional. Kept interrupting and wasted my time along with the salesperson. Do yourself a favor and go to a different store.

1pm on a saturday on the biggest shopping day of the year potentially and this store sits closed…read more absolutely disgusting.

I literally drove out of my way to go to this location because it had good reviews. Five hours…read morelater, on a Saturday night, my $1300 phone has zero apps working. Won't connect to iCloud. I've followed every single direction and troubleshooting aspect the AT&T people have asked me to do. They have completely given up on helping me because it's difficult. They don't want to provide me any other resources. And apparently wasting numerous hours of my day is completely and utterly acceptable. Not to mention, the other unprofessionalism, the store associates had. Now apparently not only do I need to waste more hours, figuring out how to get this fixed, based upon their mistakes.... that they assured were not mistakes, but I have to walk around with two phones, no way to use either device out of my house. And waste numerous hours of my life without any compensation whatsoever.

Yo! My mom had an iPhone 6 not turning on for over a year now. She was so disappointed she couldn't…read moresee the pictures of the family and everything else she had saved on the phone. We didn't know where to go but then found out about reconnect repair in tacoma mall. They just opened up but these guys went the extra mile to fix the iPhone. They replaced the charging port but the phone still didn't turn on, then they did more research and fixed the issue but the price never went up even though they did double the work. My mom is now happy the iPhone works. thank you for the great service guys! Even my buddy who works at apple told me that the apple store in the mall refers customers to reconnect repair if apple technicians can't fix the issue. Now that's gotta mean something, these guys know what they're doing!

Unfortunately we all been there before where we had a drunken night and accidentally drop our…read moreiphone and the screen cracks. They can easily fix your phone screen here, quick and best price around, compared to Apple stores. I was searching online and happened to find this place. I would definitely recommend my family and friends to go here if they had any phone issues.